I wanted to highlight a wonderful experience I had yesterday with one of your sales team in Reading, Berkshire at the Oracle shopping centre. I was served by a young gentleman by the name Edoardo R... See more
Company replied
Location
Switch locationThe Oracle Centre, Riverside Road, RG1 2AG Reading, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Can not get enough of SunnaMusk! Golden dust, black rose, soft paradise just a few beautiful aromas! Can literally smell the stall through the whole of our shopping mall! 100% would recommend, staff a... See more
Company replied
Waited a while before Christmas to Amber Rose to be available and it was finally purchase. I was really excited to have it for Christmas after smelling it in reading, however, it is very weak and does... See more
Company replied
I went by the kiosk in the Reading Oracle today (and have purchased from there once before). I had the pleasure of Ashley’s help - what an absolute superstar she is, and only on her 3rd day! She help... See more
Company replied
Company details
- #61 of 110 best companies in Perfume store
- #44 of 82 best companies in Cosmetics and Perfumes Supplier
- #74 of 134 best companies in Cosmetics shop
Written by the company
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Contact info
The Oracle Centre, Riverside Road, RG1 2AG, Reading, England, United Kingdom
4.2
Great
45 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I absolutely love Sunnamusk products
I absolutely love Sunnamusk products. I treat myself every couple of months to a bottle of the oil perfume. They last all day and smell amazing. Even my daughter loves them.
22 February 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Sunnamusk London - Reading
Hey Eric,
Thank you so much for your kind review! We’re delighted to hear that you were happy with our customer service and communication.
We’re always striving to provide the best experience possible. If there’s anything else we can do to make your next interaction a five-star experience, please don’t hesitate to let us know. Your feedback is invaluable to us, and we want to ensure we meet and exceed your expectations.
Looking forward to serving you again soon!
Best regards,
Sunnamusk Customer Care Team
The time taken to experience different…
The time taken to experience different scents and to find the ultimate one for me. Thank you
18 September 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.