Sunnygo Reviews 

360
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Evaluating 317 reviews, most reviewers were let down by their experience overall. People frequently reported receiving poor quality or incorrect items that did not match the advertised descriptions, leaving many feeling frustrated. Customers also struggled with unreachable customer support, missing confirmation emails, and completely unresponsive communication channels when attempting to resolve problems. Some reviewers were happy with resolutions after receiving full refunds or having their concerns properly sorted out by the team. Others mentioned that customer service quickly rectified problems once direct communication was successfully established with the business. A few consumers even noted that their orders eventually arrived correctly and they were pleased with the items received.

What people talk about most

Order

People report negative experiences with order processes, frequently highlighting issues with incorrect... See more

Product

Customers had negative experiences with product, expressing deep dissatisfaction with items that failed to... See more

Response time

Reviewers express strong dissatisfaction and frustration regarding the response time from customer service.... See more

Refund

Consumers find refund experiences frustrating due to poor communication and ignored emails. Many reviewers... See more

Customer communications

Users describe negative interactions with contact due to unresponsive customer service and a lack of phone... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered a garlic chopper. Was due to be delivered and was at home when delivery company stated unable to deliver. Courier now shows as cancelled by sender. Numerous efforts made to contact sunnygo on... See more

Company replied

Rated 1 out of 5 stars

One star is too many! Rubbish product not at all like the superb Facebook advert. I stupidly fell for it twice once as Sunnygo and once as their other name Vyjoy. It was a folding solar charger with... See more

Company replied

Rated 1 out of 5 stars

Zero stars if I could award. Do not order as item has not arrived and no response from their support team. They also didn’t send a confirmation email but immediately took money from my bank account. T... See more

Company replied

Rated 1 out of 5 stars

One star is too many. Purchased and received cameras for car which were supposed to be cordless they are not plug in cigarette lighter. Sent Emails requesting details how to,return goods no respon... See more

Company replied


Company details


Contact info

1.4

Bad

TrustScore 1.5 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 48 hours

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1.4

All reviews

(360)

316 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam company

I have not received my order. I kept checking status and it said unfulfilled. I sent a message to ask where it was and now the site is saying I have no orders. I wished I had checked the reviews before I ordered.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Completely scammed just like all the…

Completely scammed just like all the other reviewers here. I placed an order a few weeks ago with sunny go from an ad that came up on TikTok. Money was taken and I was emailed with an order number. To this day never heard a word from them since despite numerous emails sent to them. Only wish I had checked the reviews before I placed the order. How are they getting away with this? Is there no law at all to take them off line? Stealing people’s hard earned money, they should be locked up, pure criminals!

1 December 2025
Unprompted review
Rated 1 out of 5 stars

I would NOT use this company

I would NOT use this company! I was charged twice for my order and have been completely ignored by the customer services for over 10 days so far when asking that they refund the mistaken additional payment. This is not bad service it is theft!

19 November 2025
Unprompted review
Rated 1 out of 5 stars

Fake white cream foundation…

I've ordered the white cream foundation that it was supposed to change the colour on your face and is not working at all the foundation remain white and it doesn't cover anything on your face
It is a scam and a waste of money

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company, they don’t even follow their own policy on cancellation/ammend order - they in fact totally ignore it! They never respond to email, will be taking up with credit card plus reporting to trading standards - stay clear!

21 November 2025
Unprompted review
Rated 1 out of 5 stars

DONT ORDER FROM THIS WEBSITE

I ordered product on 15th Nov. Still haven't received it. Sent two emails. No reply. I am going to contact tick tok, Facebook, Instagram. Everyone i can and spread the news not to order from this website. Wish I had read reviews first.

15 November 2025
Unprompted review
Rated 2 out of 5 stars

The product is so bad it's laughable

Gave 2 stars because I actually received my order and boy what a joke. It just makes your face whiter resembling a snowman - which I guess is handy for the festive period. The advert is 100% misleading and I just hope othe people read the reviews before being sucked in like me. On a positive note, I now own a £9.99 make up brush and face paint.

16 December 2025
Unprompted review
Rated 1 out of 5 stars

Cheap, broken goods…avoid!

Bought the chirping bird for my cat. It is cheap rubbish! The battery compartment doesn’t hold the batteries properly so one always slips down…had to use tweezers to get them into the right position and it still didn’t work. The bird would never have flown like they advertised and when I messaged them they didn’t respond! Useless cheap rubbish!

1 November 2025
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if possible

I would give zero stars if possible. Received an email advising my order had been delivered but it was not. The tracking number they gave was useless as they didn’t advise which courier they used. I have contacted their customer services three times and had no acknowledgement whatsoever. Do not purchase from this company, you will be disappointed.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

This site should be taken down.

This site should be taken down.
Like others I bought an item believing that it was from a UK company to find out later that it was based in China.
After repeated requests to see where and when my order was going to arrive. I was informed that it was on its way. When I tracked it, it was still in China and a few days later received an email saying that it had been delivered and was in Wakefield where I do not live.
What a terrible scam this company is…beware do not use.
Unfortunately I didn’t read the reviews until later.

14 December 2025
Unprompted review
Rated 1 out of 5 stars

SUNNYGO A SCAM

I ordered from sunnygo payment went through to bright bargains I contacted bright bargains and they said theve had that before and it was a SCAM PLEASE PLEASE DO NOT ORDER ANYTHING FROM THEM SUNNYGO IS A DEFO SCAM

7 December 2025
Unprompted review
Rated 1 out of 5 stars

THIEVES/SCAMMERS

AVOID AT ALL COSTS - THIEVES/SCAMMERS!!!! If I could leave 0 I would! Failed to deliver, no customer support after weeks of 1 way emails. DO NOT USE THIS COMPANY

14 December 2025
Unprompted review
Rated 1 out of 5 stars

Unreliable company

Wish I had read the reviews before ordering from this company. My order has been delivered to an address in South Wales and I live in Greater Manchester. Emailed the company several times but no reply. Do not order from Sunnygo

13 December 2025
Unprompted review

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