SPF Screens & Awnings Reviews 

402
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, knowledgeable staff and the excellent service provided from initial consultation through installation. The high-quality, functional, and aesthetically pleasing products frequently make a significant positive difference to homes. The entire process, including installation, is often described as smooth, efficient, and well-executed, with teams ensuring thorough cleanup. However, some customers experienced delays in scheduling appointments or installation, with crews occasionally arriving later than expected. Despite these occasional issues, the company generally communicates well and proactively addresses minor concerns to ensure satisfaction.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting the professionalism, knowledge,... See more

Staff

Consumers find staff to be positive, consistently praising their professionalism, knowledge, and friendliness... See more

Product

Reviewers highlight positive aspects of product, with many expressing high satisfaction with the quality and... See more

User experience

People report positive experiences with the user experience, often describing the entire process from sales... See more

Quality

Reviewers consistently express satisfaction with the quality of products and services, highlighting excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sales rep came prepared to show all possible models and accessories and was able to answer all our questions...kind of pushy on getting the deal. delivery was shorter than original timeline but had... See more

Company replied

Rated 5 out of 5 stars

Outstanding buying experience from start to finish. Salesman was extremely knowledgeable about the product line and helped us find exactly what we needed. The TPA TRUCK 2 Team installed the screenin... See more

Company replied

Rated 5 out of 5 stars

We were looking for an awning for our lanai space and were contacted back quickly by SPF. We were impressed by the professionalism and knowledge of the sales consultant, we were able to choose from... See more

Company replied

Rated 5 out of 5 stars

SPF were professional, knowledgeable, and their products were exactly what we needed!! Their team did a great job putting up the motorized blinds, cleaned up after themselves and showed us how to oper... See more

Company replied


Company details

  1. Awning supplier

Written by the company

SPF Screens & Awnings designs, manufactures, installs, and supports custom motorized outdoor shade and protection solutions for homeowners looking to create more comfortable, usable outdoor spaces. Family-founded and service-driven, SPF helps customers transform patios, lanais, decks, garages, and outdoor living areas with retractable screens, awnings, shades, and smart-home compatible products.


Contact info

4.9

Excellent

TrustScore 5 out of 5

402 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(402)

402 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent overall experience

Excellent overall experience. Completely satisfied with salesperson knowledge about the product, quality of product, and professional and precise installation. .

6 March 2026
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you so much for taking the time to share your positive experience with our team! We truly value your feedback.

Rated 5 out of 5 stars

Professional installation

Professional quote, installation and customer service

24 February 2026
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for taking the time to share your positive experience with us, Bill!

Rated 5 out of 5 stars

Great product-Motorized screen

Great product, excellent installation, explained motorized screen operation very well. Highly recommend!

25 February 2026
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Reply from SPF Screens & Awnings

Thank you, Robert, for taking the time to write such kind words. We are so glad you chose SPF!

Rated 5 out of 5 stars

User friendly company

User friendly
Delivered and installed products as agreed upon

24 February 2026
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Reply from SPF Screens & Awnings

Thank you for the kind words, Jeff! We hope you enjoy your new motorized products.

Rated 5 out of 5 stars

The entire Team was great and most importantly - The (x2) rolling screen is beautiful, matches our home aesthetics, works great and soooooo easy to use

The entire Team was great, especially Jimmy Bell and Becky with scheduling/dispatching & of course the the Installation Team throughout the entire process and extremely patient with us due to a long approving process with our HOA.. They are very courteous, friendly, respectful & professional and treated my wife with total respect while I was @ work at the time of the installation process.

7 February 2026
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Reply from SPF Screens & Awnings

Thank you so much for taking the time to write to us! We are so glad we exceeded your expectations. Thank you for choosing SPF Screens & Awnings!

Rated 5 out of 5 stars

Excellent company and product!

From our sales person, Max to the electrician, Will to the nice young men who did the installation, we have been extremely happy with our experience with purchasing a screen from SPF. We highly recommend this business.

21 February 2026
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Reply from SPF Screens & Awnings

Thank you so much for taking the time to write to us! We are so glad everything went better than expected. Thank you for choosing SPF Screens & Awnings!

Rated 5 out of 5 stars

From Steve at sales to Sam & Juan with…

From Steve at sales to Sam & Juan with installation, the process went smoothly and everything came out beautifully. Steve was informative and Sam and Juan were precise, neat and very workman like in every aspect of the installation. Thank you and everyone at SPF!

19 February 2026
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Reply from SPF Screens & Awnings

Thank you, Philip, for taking the time to write to us! We appreciate your feedback, and will be sure to pass along the kind words to our team. Thank you for choosing SPF Screens & Awnings!

Rated 5 out of 5 stars

Simply outstanding ⭐️⭐️⭐️⭐️⭐️

Outstanding buying experience from start to finish. Salesman was extremely knowledgeable about the product line and helped us find exactly what we needed. The TPA TRUCK 2 Team installed the screening and the team worked like a well oiled machine. Professional, knowledgeable, and they kept the area immaculate. The install truly is great and a very good decision. Install Team helped me set up the remote / phone app for operating the screens remotely and provided great detail relative to the 10 year warranty, and many other product nuances. The SPF Team truly left no stone unturned. HIGHLY RECOMMEND SPF screens … WE IMMENSELY LOVE THE FINAL PRODUCT …

16 February 2026
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Reply from SPF Screens & Awnings

Thank you, Marianne, for taking the time to write to us! We appreciate your feedback, and will be sure to pass along the kind words to our team. Thank you for choosing SPF Screens & Awnings!

Rated 5 out of 5 stars

This is a professional company

This is a professional company with competent employees. They are responsive to your needs and ready to help. A real 5 STAR company.

17 February 2026
Unprompted review
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you so very much for taking the time to write us, Robert! We are so glad you had a great experience with SPF.

Rated 5 out of 5 stars

Trustworthy and quality of work.

SPF offers great service and high-quality products. I’m very happy with my purchase and the overall experience.

11 February 2026
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Reply from SPF Screens & Awnings

Thank you, Kathy, for taking the time to write such a nice review. We value your feedback, and we are so glad you chose SPF!

Rated 5 out of 5 stars

Easy to work with

Easy to work with; colors and material a perfect match; easy installation process; quick turnaround. Love my new awnings!

5 February 2026
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Reply from SPF Screens & Awnings

We are so glad you are enjoying your brand new retractable awnings! Thank you for taking the time to share your thoughts with SPF.

Rated 5 out of 5 stars

From the original email request for…

From the original email request for quote to the finish install, every person was exceptional! First rate 5 Star from start to completion> Thank you for an amazing experience and product!

11 February 2026
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Reply from SPF Screens & Awnings

Michael, thank you for taking the time to share your positive experience with us. We are so glad you chose SPF!

Rated 5 out of 5 stars

The quality of these shades is every…

The quality of these shades is every bit as good as what was shown in their advertisements, and the installation was done on time and professionally

12 February 2026
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Reply from SPF Screens & Awnings

Thank you so much, Chris, for taking the time to write us and share your thoughts. We value your feedback, and thank you for choosing SPF!

Rated 5 out of 5 stars

Great process from Start to Finish

From the first meeting with the sales consultant at our house, thru the entire process, everything was excellent! We had one small issue with a dent in the hood for the screen at the top when it was installed, and before I even noticed it they had already ordered a replacement and let me know that they'd schedule a time to come and replace it - which they did even before the estimated time they said it would probably take. Great product and equally important, a great company that really knows how to do things right!

3 February 2026
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Reply from SPF Screens & Awnings

Hi JT, thank you very much for taking the time to write us. We are glad you are enjoying your new motorized products! We strive to ensure we do everything right. Don't hesitate to reach out to us if you need anything in the future.

Rated 5 out of 5 stars

Very professional

3 February 2026
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Hi Sherri, thank you very much for taking the time to write us! Don't hesitate to reach out to us if you need anything in the future.

Rated 5 out of 5 stars
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Hi Sal, thank you very much for taking the time to write us. We are glad you are enjoying your new motorized products! Don't hesitate to reach out to us if you need anything in the future.

Rated 4 out of 5 stars

Almost everything was perfect!

Almost everything was perfect!! We love the shades and everyone was polite and professional.

We’d highly recommend them for shades or awnings!!

2 December 2025
Unprompted review
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Hi Donna, thank you very much for taking the time to write us. We are glad you are enjoying your new motorized products! Don't hesitate to reach out to us if you need anything in the future.

Rated 1 out of 5 stars

Beware!

I went with an attractable screen for my patio. Due to my pool deck landing, they were supposed to make a custom fitted screen so it fit perfectly. The first screen they installed was not correct. They had someone come out and remeasure. The second screen they installed is still not correct. The screen slags a lot on the right and looks cheap and unsightly. They have come out to my house three times and it continues to do this. I had asked for a refund and for them to pick it up because obviously this product is not working for me. I was then told that due to the fact my screen was custom. I am not able to get a refund. This seems like a bait and switch company and I’m not sure how they have so many great reviews. If a product doesn’t work for you, especially after the company has come out multiple times to fix it then there should be no issue with returning it to keep customer satisfaction. Especially because the screens are not cheap almost $5000. I had a really good experience with everybody in the company up until I asked to return the product. At this point, I will just have to dispute my credit card and go from there. Beware of this company. If something doesn’t fit right and they can’t get it to work you’re SOL.

3 February 2026
Unprompted review
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

We sincerely apologize for the frustration, as this does not reflect the standard of experience we strive to provide. We appreciate you bringing this to our attention, as feedback like yours helps us continuously improve our installation practices. We would welcome the opportunity to review this with our service team and have them follow up with you directly.

Rated 5 out of 5 stars

Excellent product and great customer…

Excellent product and great customer service!! We are very happy either our new screens!!

5 February 2026
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Hi Patricia, thank you very much for taking the time to write us. We are glad you are enjoying your new motorized products, and please don't hesitate to reach out to us if you need any assistance in the future!

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