SPF Screens & Awnings Reviews 

402
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, knowledgeable staff and the excellent service provided from initial consultation through installation. The high-quality, functional, and aesthetically pleasing products frequently make a significant positive difference to homes. The entire process, including installation, is often described as smooth, efficient, and well-executed, with teams ensuring thorough cleanup. However, some customers experienced delays in scheduling appointments or installation, with crews occasionally arriving later than expected. Despite these occasional issues, the company generally communicates well and proactively addresses minor concerns to ensure satisfaction.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting the professionalism, knowledge,... See more

Staff

Consumers find staff to be positive, consistently praising their professionalism, knowledge, and friendliness... See more

Product

Reviewers highlight positive aspects of product, with many expressing high satisfaction with the quality and... See more

User experience

People report positive experiences with the user experience, often describing the entire process from sales... See more

Quality

Reviewers consistently express satisfaction with the quality of products and services, highlighting excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sales rep came prepared to show all possible models and accessories and was able to answer all our questions...kind of pushy on getting the deal. delivery was shorter than original timeline but had... See more

Company replied

Rated 5 out of 5 stars

Outstanding buying experience from start to finish. Salesman was extremely knowledgeable about the product line and helped us find exactly what we needed. The TPA TRUCK 2 Team installed the screenin... See more

Company replied

Rated 5 out of 5 stars

We were looking for an awning for our lanai space and were contacted back quickly by SPF. We were impressed by the professionalism and knowledge of the sales consultant, we were able to choose from... See more

Company replied

Rated 5 out of 5 stars

SPF were professional, knowledgeable, and their products were exactly what we needed!! Their team did a great job putting up the motorized blinds, cleaned up after themselves and showed us how to oper... See more

Company replied


Company details

  1. Awning supplier

Written by the company

SPF Screens & Awnings designs, manufactures, installs, and supports custom motorized outdoor shade and protection solutions for homeowners looking to create more comfortable, usable outdoor spaces. Family-founded and service-driven, SPF helps customers transform patios, lanais, decks, garages, and outdoor living areas with retractable screens, awnings, shades, and smart-home compatible products.


Contact info

4.9

Excellent

TrustScore 5 out of 5

402 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(402)

402 reviews in the last 12 months

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Rated 5 out of 5 stars

Great overall experience

We were looking for an awning for our lanai space and were contacted back quickly by SPF.
We were impressed by the professionalism and knowledge of the sales consultant, we were able to choose from a variety of high quality samples the consultant had brought with him.
Our awning was successfully installed within 6 weeks and looked exactly as we had ordered. The installation team did a fantastic job and gave us detailed instructions.
We are very happy with SPF and would recommend.

7 December 2025
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.

Rated 5 out of 5 stars

Expert installation

Expert installation

20 December 2025
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.

Rated 4 out of 5 stars

The screens and construction are great however

The screens and construction are great, really loving them however the installation crew needs to bring a shop vac and vacuum the patio and driveway. They left A LOT of aluminum shavings everywhere. Also, I know I have a bright personality but it doesn't work on seeing the remotes in the shade or dark. The remotes work very well but no backlit display makes looking at them agonizing trying to figure out which number screen to go up or down.

26 December 2025
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for taking the time to share your feedback. We’re pleased to hear that you are very happy with your motorized screens. We also appreciate you bringing this to our attention, as feedback like yours helps us continuously improve our installation practices. We would welcome the opportunity to review this with our customer sucess team and have them follow up with you directly.

Rated 5 out of 5 stars

SPF did a great job of informing me of…

SPF did a great job of informing me of the product, my options and showing an example of the housing and mechanism of the roll down screen we purchased. The electrician did a quick and efficient job of installing the outlets and the installation crew was EXCELLENT. We are really pleased with the 3 large screens in our lanai. They look great and function perfectly.

24 December 2025
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Reply from SPF Screens & Awnings

Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.

Rated 5 out of 5 stars

Great experiment all around

Great experiment all around. Didn’t take long. Installation team was great. Most impressive is the product. Can tell it’s quality.

24 December 2025
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.

Rated 5 out of 5 stars

Everyone was friendly and professional…

Everyone was friendly and professional including sales and installations

24 December 2025
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.

Rated 5 out of 5 stars

Great company

Fast service. On time. Clean up was thorough.

21 December 2025
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.

Rated 5 out of 5 stars

Feel free to use SPF for any of your…

Feel free to use SPF for any of your awning requirements. The process was easy and efficient. Very happy with with installation and product quality. Would highly recommend

20 December 2025
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.

Rated 5 out of 5 stars

Great experience

Great experience. Company followed thru on quality product and install

18 December 2025
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.

Rated 5 out of 5 stars

Good very good

Good very good

18 December 2025
Unprompted review
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.

Rated 5 out of 5 stars

Great experience with the team!

Great experience with the team!

16 December 2025
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Reply from SPF Screens & Awnings

Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.

Rated 5 out of 5 stars

The salesperson was very professional…

The salesperson was very professional and knowledgeable. No pressure to buy their product. Very helpful to navigate prior approval from our HOA.
The experienced workers who installed our shade were professional and cleaned up after installation.

14 December 2025
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.

Rated 5 out of 5 stars

Everything was great from sales to…

Everything was great from sales to installation.

6 December 2025
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.

Rated 5 out of 5 stars

The sales man that came was…

The sales man that came was knowledgeable and very kind. Gave us a great price and service. The installation crew was on time very nice and neat.

13 December 2025
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Reply from SPF Screens & Awnings

Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.

Rated 5 out of 5 stars

The entire process was flawless

The entire process was flawless, professional and I was updated on every step doing the process. Super excited and satisfied

4 December 2025
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.

Rated 5 out of 5 stars

Great job good service

Great job good service

3 December 2025
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.

Rated 5 out of 5 stars

Every one is so helpful

Every one is so helpful. Giving you the right service and awesome customer service.

9 December 2025
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

We're thrilled to hear you had a great experience with our team and that our product exceeded your expectations. Your satisfaction is our priority, and we appreciate your feedback!

Rated 1 out of 5 stars

Absolutely the worst experience

Absolutely the worst experience. There were issues with installation, which happens and they did eventually fix it with major rework. But the biggest issue arose when they failed to pay Suncoast Rentals for a lift they contracted to do the job and resulted in a LIEN on our home. Apparently this is legal in Florida regardless of our prompt payments to SPF in advance of work done. Such a nightmare to deal with and unnecessary headaches encountered during our experience with SPF. I would NEVER recommend them to anyone.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Terrific customer service

I'm so happy with the screens that SPF just installed on my patio. They look and fit great! All the installers are very professional and did the work with ease. The company went above and beyond to make sure I got the product I really wanted and they made sure the fit would be perfect in the space. They operate perfectly with the easy to use remote. Very happy!

6 December 2025
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.

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