Very quick turnaround and delivery. The item, although well packaged was slightly damaged in transit. Customer service in respect to this was absolutely first rate. A replacement was sent straight aw... See more
Company replied
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Very quick turnaround and delivery. The item, although well packaged was slightly damaged in transit. Customer service in respect to this was absolutely first rate. A replacement was sent straight aw... See more
Company replied
26” Christmas Dog Greeter Resin Festive Bernese with Antlers Sold out in CostcoUK, so this was the only alternative. Was unsure at first, but email and dispatch confirmation was fast and item ar... See more
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I don’t often write reviews but for anyone else wondering if this is legit, I just bought a Joie pushchair as the price was amazing however I wasn’t sure if I’d ever receive it. Well within two days i... See more
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I am deeply impressed with customer service. My machine had a manufacturing fault. I tried calling and received a message to email. I was worried. But I got an immediate response with practical advi... See more
Company replied
Welcome to Sunvis – the premier destination for high quality branded products for your home, office and business. We are committed to providing quality products at great value prices to our customers. Our extensive catalogue is updated frequently with the latest products, ensuring there is no limit to what you can find shopping with us. We were established in 2011 and are based in Leicester, England. All of our items are NEW and come with a 12 month manufacturer warranty. We pride ourselves on our customer service and are always on hand to answer any of your queries. If you're looking for excellent quality products at unbeatable prices, then look no further than Sunvis.
United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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I'm surprised to see the negative reviews here because my experience with Sunvis was excellent. Bought a (cheapest price I could find on the web) Dualit Classic Kettle. Communication was good, and it arrived three days later. Definitely recommend.
This is the worse experience of online retailers ever. Basically, I order an item and I was supposed to be arriving in three working days. However, after seven working days did not receive it and I tried to chase it up. Then I was told that yesterday the item was picked up for delivery. However, the item has not been scanned by the delivery company and I would find up and get back to you
( ASAP ) but did not hear anything from them at all. Then I went through the refunding process. Do not waste your time with the worse UK retailer.
I have ordered a present for Christmas on the 7th December and as of today it has still not arrived. All I get is an email telling me that they’ve told the courier to deliver it asap. All I want is a refund or a replacement. They can see that it’s not been delivered.
I stand no chance of getting the present in time now.
This was my first purchase with this company and will probably be the last.
Brilliant service. Couldn't find the item cheaper anywhere else. Great communication throughout. Fast delivery. Couldn't fault this company.
Bought a Sur La Airfryer from them at a good price. Next Day delivery with DPD. Excellent Service. Recommended to friends.
Had a fault develop on vacuum cleaner bought from sunvis after 8weeks .I got in touch and they replied the same day with a return label .they sent a brand new vacuum cleaner that arrived within a week.would recommend to family and friends as price wise they are very competitive an my dealing with them is only positive
The product I ordered never arrived. Not sure where the problem is (if at Sunvis or DPD), however after more than 2 weeks of emails I'm still pending for a resolution. Totally unhappy and with money blocked. If I'd have to choose again, I'd look for a different company. You pay a bit more, but you get better services. I'm tired chasing for updates. My free time it's focused in the wrong direction.
Hadn't heard of this company before, but when searching for a new garden hose, these guys came up the cheapest on a Google search. Great service, ordered Sunday night, had a DPD courier confirmation that night and received on Tuesday. Very impressed. Would happily purchase from here again.
I cannot fault the service I received from this online store.
I stumbled across them by chance and found what I was looking for £10 cheaper than anywhere else on the web or high street.
An easy to navigate website which didn't insist on me creating an account before allowing me to check out.
The item was as described and delivery was prompt and as promised.
Overall, I am very happy with my shopping experience and would happily shop here again and recommend to friends.
Recently found this store and bought a Braun hand blender.
The order arrived very quickly, as described, with a UK plug. Given the lack of reviews I was a bit nervous, but I'm very happy with the service and the product.
I ordered a kettle that was the cheapest I could find compared to other online stores. I was slightly concerned as I was unable to find reviews on the store.
I received conformation of my order immediately and I was updated a couple of days later when the order had been dispatched. I received the item a day earlier than I was quoted.
Overall a great experience.
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