MSC Grandiosa Reviews

4.6

(7 reviews)

A product’s star rating is calculated as the average of all its reviews.

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3.9k Reviews

4.8

The information on this page is based solely on product reviews written by customers of Sunway via Trustpilot.

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Sep 5, 2026

Great trip. Fantastic staff, entertainment, food and accommodation. Bed and pillows very comfortable and room not overly crowded with 2 kids in sofa bed that actually turns into bunk beds. Entertainment very good. Down sides: pool area crowded particularly overwhelming on at sea day with long queues for buffet as well as challenging to get space outside. On the whole though very enjoyable week. Would recommend but likely only to return out of season when more likely to have as many young families

Reply from Sunway

7 days ago

Dear Ms. Daly
Thank you for taking the time to send us your feedback on your recent cruise with MSC and we were delighted that you and your family enjoyed the cruising experience. Your comments regarding the crowed pool area has been noted and will be passed to all concerned persons at MSC. Thank you for letting u know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Jul 30, 2026

Food , drinks staff all excellent

Jan 12, 2026

impressive, modern, and very comfortable. However, the trips and shore excursions offered were a bit strange and not up to the standard I expected compared to the quality of the ship.

Reply from Sunway

Jan 13, 2026

Dear Ms. Kiliimand
We appreciate you sending us your feedback on your recent cruise with MSC. Your comments pertaining to the shore excursions have been noted and will be passed to all relevant concerned persons in MSC for their attention and consideration to make the necessary improvements. Thank you for bringing this to our attention.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Sep 21, 2025

Too much fun 🤩 is a amazing experience all the crew are friendly and welcoming to everyone! And the foods is so delicious, that why i am looking forward go back ! But i want in Caribbean to experience but pls pls if there’s a promo cuz i need to bring my son with me! Thank you very much to make this experience unforgettable ! Thank u to everyone!!!

Oct 6, 2024

The ship was beautiful, the staff were amazing. The food was average, Tunisia should be avoided.

Reply from Sunway

Oct 7, 2024

Dear Mr. Conlon.
I was delighted to read that overall you enjoyed your Cruise with MSC and thank you for taking the time to let us know. I will pass your comments to all relevant persons in MSC for their attention and in particular to the comment made in relation to Tunisia.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Sep 16, 2024

Wonderful cruise, luxury ship, friendly efficient staff, great food, lovely cabin, very well organised...... msc highly recommended.

Jun 26, 2024

Fantastic holiday, beautiful ship with so much to do, buffet can get very busy at times but with some patience it is fine. Staff work so hard and are always happy to help. We had been allocated purple crab and exceptional waiter's were Annag and Markus. definitely book again