MSC Virtuosa Reviews

3.3

(4 reviews)

A product’s star rating is calculated as the average of all its reviews.

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3.9k Reviews

4.8

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Jul 23, 2026

Ship is great staff friendly food leaves less to be desired and kids playrooms just 1 room different ages and just lego mostly.

Reply from Sunway

Jul 23, 2026

Dear Mr. Caruana
Thank you for taking the time to send us your feedback on your recent Cruise with MSC and whilst i was delighted to read that your enjoyed the ship and friendly staff i was of course disappointed to learn that you were less satisfied with the food served and the facilities of the playrooms. Please be assured that your comments will be passed to all relevant persons in MSC for their consideration to make all necessary improvements.
Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Oct 24, 2025

An amazing massive ship with a crew that were friendly and helpful. Food was great. A short voyage but reallly enjoyable.

Oct 10, 2025

It was a very pleasant experience and we really enjoyed the trip overall , drinks service was very slow but the staff were very friendly and helpful, the ship was beautiful and we enjoyed being there

Aug 18, 2025

Beautiful ship, spotless clean but so overcrowded

Reply from Sunway

Aug 18, 2025

Dear Ms. Gilroy
We greatly appreciate you taking the time to send us your feedback on your recent cruise on board MSC Virtuosa. Whilst we were delighted to read your positive comments it is disappointing to read that that all aspects of your Cruise met with your entire satisfaction. Please rest assured that a copy of your review will be forwarded to all relevant persons in MSC for their consideration..
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway