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The information on this page is based solely on product reviews written by customers of Sunway via Trustpilot.
Hotel was lovely..very clean and well maintained.staff very helpful.rooms looked after every day!
Reply from Sunway
Dear Ms. Kildare
We appreciate you taking the time to send us your feedback and we were please to rad that you enjoyed your holiday. Thank you for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
We really enjoyed staying here, we just wanted a quiet break and that was exactly what we got. The staff are amazing in this hotel, very attentive, friendly and helpful, especially in navigating how to engage with taxi drivers!! We stayed 7 nights, there was a nice variety at breakfast, which changed every day. Food was great. The hotel was spotlessly clean. Location is very good, a short walk to the beach. One down side is the music at night from a club across the road. But cannot praise the staff highly enough, really enjoyed my stay here.
Reply from Sunway
Dear Timoulay
Thank you so much for sharing your lovely review of your stay at Timoulay. We were delighted to hear that you enjoyed a relaxing and quiet break, which was exactly what you were looking for.
It is good to know that the staff at the Timoulay made such a positive impression with their friendliness and helpfulness and I know that your kind words will certainly mean a lot to them.
We do regret to hear about the music disturbance from the nearby club and know that you will appreciate that such matters are difficult to manage and we truly appreciate your understanding in this regard. Your feedback is very valuable to us and thank you for taking the time to send this to us.
Warm regards,
Kathy Cashe
Customer Service Manager
Sunway
