If you want some imported food items like snacks, sauces, chocolates etc, this a perfect place to look for. The collection and variety is really good. Also, I have a small suggestion, please do impr... See more
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I was impressed at how professional the service is. Regular updates right from moment the order was placed to the time the order was shipped to the day of delivery. Plus they are able to ship seamless... See more
Company replied
I am very disappointed with the packaging as well as the product. the first time when i purchased the 4 bottles of Nescafe Matanil Sauve Coffee 2 bottles had quite a bit less coffee powder in it....... See more
Company replied
I have given a rating of 4 stars instead of 5 stars, because my order was not processed for around a week from ordering, reportedly on account of some technical issue. Only after I wrote to them, th... See more
Company details
Written by the company
Super 7 Mart is your one-stop online shop for a great selection of imported food, beverages and snacks!
Contact info
SCF-20, GROUND FLOOR, PHASE-5, 160059, Mohali, India
- hello@super7mart.in
- super7mart.in
3.8
Great
62 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Trustworthy site to shop imported goods
The ramen were delivered nicely packed.
6 November 2023
Unprompted review
Reply from Super 7 Mart
Thank you for your positive feedback! We're glad your ramen arrived nicely packed. If you ever need anything else, feel free to reach out. Happy shopping!
I received the article on time and it…
I received the article on time and it was genuine product.
16 October 2023
Unprompted review
Reply from Super 7 Mart
Thank you for your kind words! We're thrilled you're happy with your purchase. If you ever need assistance in the future, please reach out. Your satisfaction is our top priority.
Very good shopping experience Service…
Very good shopping experience Service is very good
31 October 2023
Unprompted review
Reply from Super 7 Mart
Hi Sumit,
Thank you for your positive review! We're thrilled to hear you're happy with both the product and our service. We look forward to serving you again in the future.
Best Regards
Super 7 Mart
Nice packaging and product♥️
6 October 2023
Unprompted review
It's is the best I mean let it be…
It's is the best I mean let it be customer support and delivery time .
26 September 2023
Unprompted review
Reply from Super 7 Mart
Hi Krish,
Thank you for your positive review! We're thrilled to hear you're happy with both the product and our service. We look forward to serving you again in the future.
Best Regards
Super 7 Mart
Very professional
I had ordered Angostura bitters and the same was delivered in 7 days. Happy with the product and service.. Can trust them with future orders.
7 September 2023
Reply from Super 7 Mart
Hi Hemant,
Thank you for your positive review! We're thrilled to hear you're happy with both the product and our service. We look forward to serving you again in the future.
Best Regards
Super 7 Mart
Thank you for the fastest delivery
Thank you for the fastest delivery , it's a great transparent experience dealing with you....
17 September 2023
Unprompted review
Reply from Super 7 Mart
Thank you for your kind words! We're thrilled you had a great experience with our fast delivery. We look forward to serving you again soon!
Reply from Super 7 Mart
Dear Gopika Bansal,
As per our recent conversation ,we apologize for the delayed delivery and the damaged Pringle can. We appreciate your feedback and are glad we could compensate you with a refund. Your satisfaction is important to us, and we'll use your input to improve our service.
Best regards,
Super 7 Mart
The packing was not proper,the sticks…
The packing was not proper,the sticks inside were all broken
25 August 2023
Reply from Super 7 Mart
Dear Afzal Allana,
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your recent experience with our product packaging, and we sincerely apologize for any inconvenience this may have caused you.
At Super 7 Mart, we take quality and customer satisfaction very seriously, and we deeply regret that the pocky sticks inside your package were broken. This is certainly not the level of service and quality that we strive to provide to our valued customers.
We would like to make this right for you. Please reach out to our customer support team at contact@super7mart.in, and they will assist you with this issue. Our team is dedicated to ensuring that your future experiences with us meet and exceed your expectations.
Once again, we apologize for any inconvenience you've encountered, and we appreciate your feedback as it helps us improve our products and services. We hope to have the opportunity to serve you better in the future.
Sincerely,
Super 7 Mart
Awsome nice packing
25 August 2023
Reply from Super 7 Mart
Thank you so much for your kind words! We're delighted to hear that you were happy with our packing. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Your delivery took too long to come.
25 August 2023
Reply from Super 7 Mart
Dear Ravi Nayyar,
We sincerely apologize that your order was delayed by 2 days. Your feedback is valuable, and we're actively working to prevent such delays in the future. If you have any more concerns or need assistance, please don't hesitate to reach out.
Best regards,
Super 7 Mart
Placing an order was smooth and…
Placing an order was smooth and delivery time was satisfactory
8 August 2023
Reply from Super 7 Mart
Dear Joseph,
Thank you for taking the time to share your feedback with us. We're delighted to hear that your ordering experience was smooth and that our delivery time met your expectations. Your satisfaction is our top priority, and we're committed to delivering the best service possible. If you have any further feedback or suggestions, please don't hesitate to let us know. We appreciate your support and hope to serve you again in the future!
Best Regards,
Super 7 Mart
I ordered on 8th August....today is 17h…
I ordered on 8th August....today is 17h August still not sure when I will received my package.
6 August 2023
Reply from Super 7 Mart
"Dear Wahab Kapadia,
We sincerely apologize for the significant delay in receiving your package. We understand how frustrating this situation must be for you, and we deeply regret any inconvenience it has caused.
Upon receiving your feedback, we immediately escalated the concern to our courier partner. They are actively working to resolve this issue and ensure the swift delivery of your package. While we are at their mercy when it comes to delivery timelines, we are doing everything within our power to expedite the process.
Your patience and understanding during this time are greatly appreciated. We value your business and want to assure you that we are committed to resolving this matter as swiftly as possible. If you have any further questions or concerns, please don't hesitate to contact our customer service team at contact@super7mart.in/+91 8297063872.
Once again, we apologize for the delay and any inconvenience this has caused. We hope to have your package in your hands very soon.
Best regards,
Super 7 Mart
Haven’t got my consignment
Haven’t got my consignment. The courier company says that they have attempted several time to deliver and the recipient wasn’t available where as my staff, someone in family is always there to receive.
20 July 2023
Reply from Super 7 Mart
Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you initially experienced with the delivery of your consignment.
We understand your frustration and want to assure you that we take this seriously. We reshipped the order as per our conversation and it has already been successfully delivered. However, we genuinely regret any confusion or inconvenience caused during the initial delivery attempts.
Our courier partner made multiple attempts to deliver your consignment and tried reaching out to you through calls. We acknowledge that there may have been a miscommunication, and we will certainly investigate this matter further to ensure it doesn't happen again in the future.
Your feedback is invaluable to us as we continuously strive to improve our services. If you have any further comments or questions, please don't hesitate to reach out to our customer service team at contact@super7mart.in or by calling +91 8297063872. We are here to assist you and ensure your future experiences with us are smooth and hassle-free.
Once again, we apologize for any inconvenience you faced initially, and we appreciate your understanding and patience. We look forward to serving you better in the future.
Best regards,
Super 7 Mart
A good first experience..hope it…
A good first experience..hope it remains the same always.
1 August 2023
Reply from Super 7 Mart
Thank you for your positive review! We're thrilled to hear that you had a good first experience with us. Rest assured, we are committed to maintaining the same level of service in the future. If you have any suggestions or feedback, feel free to share. We look forward to serving you again soon!
Best regards,
Super 7 Mart
Quick response
23 July 2023
Reply from Super 7 Mart
Thank you for taking the time to leave us a review! We're thrilled to hear that you appreciated our quick response. Providing timely and efficient service is something we take great pride in.
Your feedback is valuable to us, and it motivates our team to keep up the good work. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Once again, thank you for choosing us. We truly appreciate your support and look forward to serving you again soon!
Best regards,
Super 7 Mart
Delighted with Super 7 Mart
Super 7 Mart exceeded my expectations with their incredible selection of international snacks and beverages. The quality was outstanding, and the delivery was prompt and hassle-free. Highly recommended!
2 July 2023
Reply from Super 7 Mart
Dear Shreshth Behal,
Thank you so much for taking the time to leave us a fantastic 5-star review! We genuinely appreciate your kind words and support. It means a lot to us.
We're thrilled to hear that you had a positive experience shopping with us. Delivering exceptional products and ensuring customer satisfaction are our top priorities, and it's delightful to know that we met your expectations.
Thank you for choosing Super 7 Mart. We look forward to serving you again in the future.
Best regards,
Super 7 Mart
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