Super Arbor Reviews 2,749

Really Fast and easy to find and order exactly what I needed after searching several different web sites. Took less than 5 minutes and was done! thank you! I will be back! Now if the shipping is just as fast, I will be even more impressed!

Website seems to be very thorough, and process is therefore well streamlined.

I just order hope I get this asap
Is my first time ordering with this company

I was able to place order for tile and waiting on processing to be completed. Will pay invoice once order is completed. New process.

I submitted my order and my credit card details(as requested) over 2 weeks ago. I have received nothing and have had no response to my requests for some notification as to the status of my order. Terrible, impolite and inconsiderate service!

You will order the product and they will NEVER send it. Impossible to speak with a person. They do not answer the phone, they do not answer emails, they do not answer chat. Calling my bank today. I highly suspect the positive reviews are fake as they hardly give any information.

I found what I wanted

Order process was easy

Ordered a door, received an email response that the status was 'pending approval' which takes 1-14 days. Waited 14 days, began emailing and phoning asking for a status. They couldn't provide any information. Emailed today requesting the order be cancelled. They responded that they had already cancelled my order, but never communicated that. Never again!

Ordered two doors advertised as being in stock on February 12 and immediately Super Arbor (SA) posted a pending transaction to my credit card. Once the order was placed, that's the last I heard from SA. They refused to respond to either phone calls or emails. Finally, after one month, they appear to have cancelled the order from their end. I only know because I observed credit card activity from SA on March 12. When I contacted my credit card, they told me that Super Arbor appeared to be terminating the transaction. Still no courtesy of a response from SA.

I was in the market for a new router. Super Arbor was one a few places that said they had it in stock. The price was also very competitive and the order process was straight forward.

I had no problem wirth my order. Very easyto go through.

I really haven’t had any real experience at this stage of the order process. Still waiting for my tiles

Communication is lacking… I understand that it might take some time to process everything; especially since I am not a professional contractor, but letting me know where I am at in the process would be very helpful and set my mind at ease! It has been just over 14 business days-which is the max they said it would typically take-since I placed my order and I still have not received a follow-up email. I am using a guest login and there is no update when I check my “account”, it still just says the order is “confirmed”. Your prices seem great, but I can’t even say if they are legit or if I will ever receive the products due to lack of communication.

It was easy to order ! I have been looking for this light in the Bronze so very excited to find it !

The process was a challenge for me because I am not to savey with technogy.

Very easy to search and find the particular flooring which I was looking for. Also, placing the order was very easy. Looking forward to receiving my order so that I may make the repairs needed.