I was ready to throw in the towel with superbike factory After a series of unfortunate events, none of which were the fault of our esteemed Blanka. But she fearlessly wrestled with sales directors and... See more
Company replied

Unit 1 Granby Trade Park, Bletchley, MK1 1NL Milton Keynes, Buckinghamshire, GB
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I was ready to throw in the towel with superbike factory After a series of unfortunate events, none of which were the fault of our esteemed Blanka. But she fearlessly wrestled with sales directors and... See more
Company replied
Good trade in price, good choice of bikes at competitive prices. The experience was stress free, quick and professional. Would definitely use again.
Everyone was extremely helpful, my sales agent Blanka Belegrai was absolutely brilliant as it was my first time purchasing a bike she made me feel reassured in the choice i had made, from the minute... See more
Company replied
Amazing selection of bikes and super helpful staff. Blanka was really helpful and put me at my ease. She explained everything thoroughly and communicated with me in terms of pick up time on collectio... See more
Company replied
Written by the company
SuperBike Factory is Europe’s largest used motorbike retailer, with over 2,000 motorbikes available across our dealerships. We focus on making buying a motorbike straightforward, giving riders a wide choice in one place with clear information and support when it’s needed.
We’re proud to have more than 18,000 reviews on Trustpilot with a 4.7 ‘Excellent’ rating. Customer feedback plays an important role in helping us improve and develop our services.
With thousands of bikes available, you’ll find a wide mix of styles including sports bikes, cruisers, naked bikes, adventure bikes and 125cc models. We price bikes as standard models, so you won’t pay extra just because a previous owner added upgrades.
Our showrooms are located in Macclesfield, Bradford, Bristol, Milton Keynes, Donington Park, and Crawley.
Written by the company
Extra reassurance when buying your motorbike

Unit 1 Granby Trade Park, Bletchley, MK1 1NL, Milton Keynes, Buckinghamshire, United Kingdom
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Well I just had a close call almost part exchanged a beautiful Africa twin and something told me to check out the reviews. Good job I did because they have gone in to administration, very close call could have gone badly. Always read the reviews and take heed.
i am quite a high maintenance man i like being in the know about everything, and the man i spoke to on the phone, Johnathan did a fantastic job of keeping me up to date answering my many questions, very polite and informative, overall a brilliant experience all thanks to johnathan
Good trade in price, good choice of bikes at competitive prices. The experience was stress free, quick and professional. Would definitely use again.
Jonathan from Milton Keynes Superbike’s is one off the best customer service person I have ever had,he gave me so much time and gave me so much advice on my bike.
Order cancelled! Communication bad customer care bad overall experience was a disappointment. Wouldn't recommend to anyone. Cant believe all these good reviews as my experience tells a very different story.
Despite some hiccups. The Superbike Factory guys delivered my bike with great service and a smile

Reply from SuperBike Factory - Buckinghamshire
Absolutely exceptional service and information provided by Jonathan, happy with the purchase of my benelli. Would highly recommend. Answered all questions - had knowledge of the bikes and was thorough with the T&Cs 👏🏾👏🏾👏🏾

Reply from SuperBike Factory - Buckinghamshire
Jonathan was great when dealing with my enquiry. PX’d a street tripple for a gsxr and done a fair deal with PX value. New bike is mint and excited for this season. Jon also made sure the bike was turned around in good time and had it ready for the weekend. Paul also helped in getting the deal over the line.

Reply from SuperBike Factory - Buckinghamshire
Just a quick thank you to Blanka, she was wonderfully helpful yesterday, she managed to get me a great deal on my next bike.
The most important part was Blanka phoned back when she said she would. You have a good one here superbike factory.

Reply from SuperBike Factory - Buckinghamshire
Jonathan at Milton Keynes was super friendly and made my purchase of a new bike easy and efficient. Top guy. Can’t recommend enough.

Reply from SuperBike Factory - Buckinghamshire
Sold easily great staff and was contacted by driver to give an eta friendly and very pleasant opted for Sam day transfer and money went in straight away

Reply from SuperBike Factory - Buckinghamshire
I purchased a GSX R 750 L4 from them. The bike has had a clutch slip/2nd gear issue since I bought it from them. I've sent multiple emails over whats been around 2 years now, I've only ridden the bike around 10 times in that time as it's not safe to use. I took out the extended warranty policy when I purchased the bike. I've tried to contact to find out how to get it sorted but no responses at all. I bought the bike for a substantial amount an had anyone had tested it before selling, they would have known the issue with the gearbox instantly. Thought it best to leave a review to maybe stop someone else getting ripped off

Reply from SuperBike Factory - Buckinghamshire
Nice easy way to buy a bike and the bike is spot on

Reply from SuperBike Factory - Buckinghamshire
Jonathan was a great sales person who wasn't pushy and clear on what I was trying to get. He's helped me get back on a bike I can love and ride again after a few years off. I can't recommend hm and SuperBike Factory enough.

Reply from SuperBike Factory - Buckinghamshire

Reply from SuperBike Factory - Buckinghamshire
Thank you to Paul, Blanka and Jon at Milton Keynes for an excellent service. Having watched many reviews regarding policy and procedures at Superbike factory any fears were soon erased.
At my first viewing of my now newly acquired Triumph Speed Twin Paul was very helpful answering all my questions and nothing was too much trouble.
Upon my return a few weeks later, Blanka was amazing in rectifying a small pricing issue and organising a deal to suit us both.
Unfortunately Blanka was busy a week later on collection day so handed the reigns to Jon who again operated in a swift, efficient and polite manner making the purchase a pleasant process.
Feedback to note was:
No fuel in the bike on pickup, I was aware before riding off and fully expected to fill up before riding home BUT it wasn’t even registering any bars on the gauge and didn’t even have 0 miles left to empty.
No replies to the messages sent, portal needs checking more frequently..
And Superbike Factory maybe some sort of brand advertising on sold bikes… key rings, paperwork folders etc.
Overall I left pleased and would happily return to purchase from Superbike Factory Milton Keynes.

Reply from SuperBike Factory - Buckinghamshire
Just part Ex a bike , lad who dealt with the bike trade Jonathan was a star from the start easy simple very knowledgeable very happy with the service recommended.

Reply from SuperBike Factory - Buckinghamshire
Jonathan helped me so much. He made my day . Thanks , best customer service!

Reply from SuperBike Factory - Buckinghamshire
My first visit to buy my first bike, Johnathan was massively helpful and made the whole process so easy. Thanks for the service and great experience.

Reply from SuperBike Factory - Buckinghamshire
Stay away, giving you 1/3 of your bikes value, Preying on the desperate.

Reply from SuperBike Factory - Buckinghamshire
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