Supercraft Reviews 

366
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Server have nonstop lagspikes, DxWo tried to move it from eu 3 to eu 6 both places are in france, we have 7 ping so that is fantastic, super pc and 1000x1000 hyper speed internet so there is no probl... See more

Rated 5 out of 5 stars

Server ran excellent for me and my friends who mostly live in EU. I rented an EU server for us to play together and joining from US east I had no issues. That's all that matters besides price which wa... See more

Rated 5 out of 5 stars

Easy to get everything up and it's a very affordable price which I hope stays in the future! Happy with the support and I like the fact that there's a Discord you can join to get in contact with the... See more

Rated 5 out of 5 stars

Great server hosting & pricing! Will buy again! Any issues were handled immediately thru customer service. Helpful & fast is what us gamers like! 10/10 made renting a server super easy for a f... See more

Company details

  1. Video Game Rental Agency
  2. Web hosting company

Written by the company

Supercraft is a game server hosting platform built for players, communities, and creators who want reliable multiplayer servers without the usual setup pain. We provide hosted servers for popular survival and sandbox games, with a focus on simple deployment, stable performance, useful control-panel features, and responsive support. Our goal is to make it easy for anyone to launch and manage a private or public game server, whether they are running a small world for friends or building a larger community. Supercraft helps customers avoid the technical complexity of renting raw infrastructure, configuring game files manually, opening ports, handling restarts, or troubleshooting common server issues from scratch. Alongside our main hosting platform, Supercraft also operates community and developer-focused projects. 7d2d.net is our dedicated 7 Days to Die community site with guides, tools, wiki content, and player resources. We also build Game Server Backend at gsb.supercraft.host, a backend platform for indie multiplayer games that need services such as player data, leaderboards, identity, and game-server infrastructure. We focus on practical features that matter to real players and developers: fast setup, clear pricing, easy server management, backups where available, mod-friendly workflows where supported, helpful documentation, and game-specific resources. Our team continues to improve the platform based on customer feedback, game updates, and the needs of active multiplayer communities. Whether you are hosting for friends, running a Discord community, managing a public server, or building a multiplayer game, Supercraft aims to provide dependable infrastructure and useful tools for the game-server ecosystem.


Contact info

4.1

Great

TrustScore 4 out of 5

366 reviews

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Replied to 20% of negative reviews

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4.1

All reviews

(366)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The service seems to be fine, but

The service seems to be fine, but the discord help is pretty bad. Admins should treat customers like they are paying for a competitive service, not answer questions with snark and sarcasm.

28 September 2024
Rated 5 out of 5 stars

5 stars

Easy start, server was up in a minute, no crashes/disconnects, low latency, easy to configure, I never used this kind of services before but this is quite a pleasant experience and I am planning to continue

29 August 2024
Rated 1 out of 5 stars

Do NOT Rent a 7 days to die server from them, they cannot handle it.

rent a 7 days to die server, this was hands down the slowest laggyest server we have ever tried. We noticed glitches and laggyness throughout play. But that first horde night was horrendous. It was like watching a slide show. We went back to the tried and true survivalservers.com Ran the same map without any issues, we even added more spawns. and it handled it fine.

In conclusion, 7d2d.net does not have computers that can handle high end 7 days gaming.
They also took a whole day to respond to a request, we managed to setup a new server with survivalservers, had to contact support, and they responded back to us as well as had our server running before 7d2d answered the email so we cancelled them.

26 August 2024
Rated 5 out of 5 stars

Quick, easy, feature rich

After purchasing the server, it was ready to play in minutes. I could configure everything from the name to the map to the blood moon count...everything I could set up in solo is easily available.

Also I love having simple access to the logs, so I can see which of my friends has recently died and which zed killed them. XD

27 August 2024
Rated 2 out of 5 stars

Been unable to play for the past 36 hours

I had a great 3 weeks with them. But now I haven't been able to play for the past 36 hours. My server stopped itself, and hasn't been able to start up again.
Sadly this hits right as I have time off work and was looking forward to lots of gaming time.
I had the cheapest option - so maybe I just got what I paid for. But I've decided to go back to the previous server-hosting service I was using. It was more expensive, but at least it was responsive.

26 August 2024
Unprompted review
Rated 5 out of 5 stars

DXWO was very helpful

DXWO was very helpful. After he found out what i was trying to ask, He knew what to do asap. Due to the fact I was asking the wrong question. He answer my question right. But i was getting pissed off due to the fact I was stupid asking the wrong thing so I sent him a screenshot of what i was talking about he then know i did not know what i was talking about and helped me and did more then he should of even after i was an a$$hole. At the end of day I want to say thank you sir. and i am sorry.

26 August 2024
Unprompted review
Rated 5 out of 5 stars

These staff are amazing! Prices are great!

Dorii worked tirelessly to reset my server after my previous host left me holding the bag!

So I previously used Shockbyte and the server kept crashing, tickets weren't answered and frankly it was getting annoying. I opened a ticket in Discord (very handy) and spoke with Dx within a few minutes. They were helpful and assured me that my issue with transferring over the old server files would be rectified soon. I hadn't expected them to help, not their server not their problem.

But no! The people on this server actually give a crap about you. Dorii got my ticket and with lightening speed, and amazing patience walked me through the problems I was having. She was very helpful, not only fixing the problem but then explaining what was happening every step of the way. When it was discovered that my old server crashed, and corrupted the save files, she freaking found the corrupt files and manually recreated them to make the server run again.

Even though the staff here had no reason to help, they did. Even though the staff had 1000 other tickets, they took the time to personally help me with a tough issue. The time and hard work of these members should not be understated. Even though they didn't have to, and I was a new customer, they cared.

You guys rule, and I am happy to keep being a loyal customer!

19 August 2024
Unprompted review

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