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Super E-cig LtdReviews 

1,660
•
TrustScore 5 out of 5

4.9

Electronic cigarette store
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Review summary

Created with AI, based on recent reviews

Considering 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and reliability of the company. Many reviewers appreciate the knowledgeable and friendly staff who are always willing to help and provide great advice. The products are frequently described as high quality, with a wide range of options available, and the ordering process is noted for being quick and easy. Reviewers also consistently commend the fast and often free delivery service, with items arriving promptly and well-packaged. The company's promotions, deals, and reward schemes are also frequently mentioned as a positive aspect of the customer experience. Some customers also noted the company's proactive communication regarding stock availability, further enhancing their satisfaction.

What people talk about most

Service

Consumers consistently report positive experiences with the service, describing it as pleasant, friendly,... See more

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and variety of items... See more

Delivery service

Clients share positive opinions on delivery service, consistently praising its speed and reliability. Many... See more

Order

Customers consistently report positive experiences with the ordering process, highlighting the ease of use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The usual experience - Every time I shop here Its quick and easy with lots of options for vaping, Ive never had an issue and Im always given a reward for shopping here like a discount on my next shop... See more

Rated 5 out of 5 stars

Easy to use website even for a technophobe like myself.. Royal Mail tracked delivery was spot on and on estimated time. Products absolutely what I was looking for , packaged well even the manual wa... See more

Company replied

Rated 5 out of 5 stars

easy website to order from. very quick to be able to collect from. great offers and prices. no bad experiences or problems using this company and after recommendations from my numerous transaction... See more

Company replied

Rated 5 out of 5 stars

Great company, been using them since 2020 and the Covid pandemic closed my usual supplier,order on line and generally the products here the next day. Even when products not available, they let you kno... See more

Company details

  1. #20 of 127 best companies in Electronic cigarette store
  2. #8 of 47 best companies in Battery shop
  3. #12 of 122 best companies in Vaporiser shop

Written by the company

Super E-cig was Est 2012, we have a huge range of Eliquid flavours, vape kits, tanks, pod systems, coils and vape accessories to choose from. We aim to sell the highest quality products at the lowest price possible!

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(1,660)

161 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

E liquids

Ordered on Tuesday dilivered on Thursday , always got my brand of vapes , get discount with every order , brilliant service

27 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent choice for Vape Fluids

First time for using Super ECig, I was very impressed with the choice and the prices are excellent. Free delivery as well. Website easy to navigate. Very quick delivery. Would definitely recommend

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Really impressed with this company

Really impressed with this company, the fact of you can phone them and actually speak to someone on the phone! Very fast delivery and really good promotions and deals. I personally have recommended super e cig to many of my friends and family.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Had a little issue with my order that rarely happens might I add! Spoke to the customer service team and they were amazing really quick to reply and helped me resolve the issue in no time really great company to get your vaping good from

5 July 2025
Unprompted review
Rated 5 out of 5 stars

I always get great service

I always get great service , after care customer service , quick deliveries, and great communication from these guys , I wouldn’t dream of going anywhere else ! I totally recommend them

27 June 2025
Unprompted review
Rated 5 out of 5 stars

A great retailer and one of the best.

One of the best retailers I have had the pleasure of using. I have now been using their services for a number of years now and they have always provided an excellent service. Their service has always been very efficient, friendly and effective. Keep up the good work and I look forward to continued excellent service.

24 June 2025
Unprompted review

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