Superga UK Reviews 9,872

•

4.4

Shoe shop

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Review summary

Created with AI, based on recent reviews

Considering 334 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their comfort, style, and good quality, often noting that the items go well with various outfits. Many consumers appreciate the competitive pricing, especially during sales, and highlight the efficiency of the delivery service, with orders often arriving quickly. However, some people were dissatisfied with issues related to sizing, finding that products were either too large or too small, leading to confusion. A few other people also felt that the quality of some products had declined over time, and there were occasional problems with orders being lost during delivery or with the return process incurring unexpected costs.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the good quality, comfort, and stylish... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of the shoes,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the swift and super-fast... See more

Order

Users describe ambiguous interactions with order. Many customers praise the hassle-free ordering process,... See more

Price

Consumers find price to be positive, often praising the availability of sales and bargain prices for good... See more

Reviews shaping this summary

I love my Superga platforms. They are the most comfortable trainers. They go with virtually everything whether it’s a summer dress, jeans or trousers. Just must remind myself and other’s the fabric S... See more

Company replied

I have purchased many pairs of shoes in the past and they have been exceptional, good quality, various styles, mostly quick delivery, easy website and pricewise competitive. Always a really good sale.... See more

Absolutely love Superga trainers and always take advantage of their sales to have fresh pairs in stock. I tend to favour the traditional style and love metallic colours. The Nappa leather ones are als... See more

Company replied

Swift delivery of my regular purchase of classic flatforms. Despite having ordered regularly I often get confused with the sizing and ordered the wrong size- not for the first time🙄. I exchanged... See more

Company replied

Company details

#118 of 214 best companies in Shoe shop

Contact info

United States
superga.co.uk

4.4

Excellent

10K reviews

5-star

4-star

3-star

2-star

1-star

Replied to 93% of negative reviews

Typically replies within 24 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Jul 10, 2025

Very happy customer

I already have a white leather pair of Superga and wanted to purchase a navy pair but my usual shop didn’t have my size, so I went online and ordered directly from Superga for the first time. I got exactly the pair I wanted and, unexpectedly, at a greatly reduced price in a sale! I wasn’t sure which size I needed and, as they come in half sizes, ordered 2 pairs to try. They were delivered quickly and, after deciding which size I was keeping, it was very easy to return the other pair. My money was refunded in the time described. I was highly satisfied and won’t hesitate to purchase from them again.

5 June 2025

Reply from Superga UK

Jul 11, 2025

We're happy to hear that you found the navy Superga shoes you wanted at a great price! We're also glad the delivery and return process was easy for you. Thanks so much for your positive feedback, we really appreciate it!
Kind regards,
Superga Team

Jul 10, 2025

Superfamily is an absolutely superior…Superga is style that evolves

Superfamily is an absolutely superior Brand. The company keeps abreast with all latest trends and styles. It’s a brand that is top notch for style comfort and brand Superga is a name that is worn by the young and stylish and it’s a brand worn by up and coming trendy 30 + trendsetters. The branding is ageless. The ultimate style in footgear. Yes Superga is constantly evolving just like style ever changing the brand of the times

10 July 2025

Unprompted review

Reply from Superga UK

Jul 11, 2025

Thanks so much for your great feedback! The team are delighted with your comments and we look forward to welcoming you back for your next pair of Supergas!
Kind regards,
Superga Team

Jul 10, 2025

21 June 2025

Reply from Superga UK

Jul 7, 2025

Thank you for taking the time to leave a 5 Star I am glad to hear you are happy with the service

Jul 5, 2025

Great shoes.

Simple and straightforward to order and the shoes came quickly. They were comfortable immediately. My fourth pair of Superga summer shoes.

19 June 2025

Reply from Superga UK

Jul 7, 2025

We're happy to hear that the ordering process was simple and the shoes arrived quickly! We appreciate your continued support and are glad you find our shoes comfortable.

Jul 4, 2025

26 May 2025

Reply from Superga UK

Jun 30, 2025

We're happy to hear that you find our style lovely and versatile! Thank you for your positive feedback; it means a lot to us.

Jun 29, 2025

Super easy to order and track delivery

Super easy to order and track delivery.
Great price in the sale.

26 May 2025

Reply from Superga UK

Jun 30, 2025

We're happy it was easy to order and track your delivery, and that you got a great price in the sale. Thanks for your five-star review!

Jun 28, 2025

I ordered two pairs of shoes arrived…

I ordered two pairs of shoes arrived promptly no problem.

14 June 2025

Reply from Superga UK

Jun 30, 2025

We're happy to hear that your order arrived promptly and that you had no problems. Thank you for your positive feedback; we appreciate it.

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