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Superguns Reviews 

680
•
TrustScore 4.5 out of 5

4.7

Archery Shop
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Review summary

Created with AI, based on recent reviews

Looking at 300 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the swift shipping process, stating that packages arrive promptly and in excellent condition with secure packaging. People consistently mention that the online ordering platform is extremely easy to navigate and consistently offers a wonderful variety of highly reliable products. However, some customers also noted occasional delays in delivery and a frustrating lack of communication regarding order status updates during busy periods. A few reviewers experienced extended wait times before ultimately receiving their delayed shipments or facing notable difficulties securing a proper resolution from support.

What people talk about most

Delivery service

Customers had great satisfaction with the delivery service, frequently highlighting fast dispatch times and... See more

Product

Users describe positive interactions with product, consistently praising the top quality and great value of... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast dispatch, prompt delivery,... See more

Order

People report positive experiences with order, highlighting that the ordering process is incredibly easy,... See more

Quality

Reviewers mention positive feedback about quality, consistently highlighting top-tier items and superb builds... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant, ordered a crossbow and was posted the next day. The item was well packaged and as described. After ordering a crossbow from UKpreppingshop and being ripped off, no crossbow and money stole... See more

Rated 5 out of 5 stars

Id rate the quality and service as excellent. However would like that there is a system implemented if there are delays with the order as I had to message and ask what has happened with my order a... See more

Rated 5 out of 5 stars

180lb Cobra upgrade 2.0…….Excellent service, item ordered and sent the next day. Great stock selection, website that’s easy to use. After being ripped off by UKpreppingshop, no crossbow and no refund... See more

Rated 5 out of 5 stars

I placed my order at the busiest time of the year but Superguns still fullfilled my order within their delivery window.. Well done guys!!! Although I had a discrepency in my order the matter was so... See more

Company details

  1. Archery Shop

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

680 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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4.7

All reviews

(680)

298 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Good communication

Good communication, just a pity the item took 7 weeks for delivery despite saying “ In stock” on the website at the time of ordering . Other than that good service

7 November 2025
Unprompted review
Rated 5 out of 5 stars

In the run-up to Christmas

In the run-up to Christmas, I was badly let down by another company. I placed an equivalent order with Superguns, with little time to spare.

Superguns were able to save my bacon by fulfilling my order promptly, and with prompt, accurate and courteous communications.

Thank you very much, Superguns.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Revo 7 120lb bow

Item was delayed by manufacturer i was kept well informed and was very impressed.
Items arrived well packaged and swift after superguns received from revo

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Good to do business with

What can I say I paid for an item that was waiting to be restocked and when it came back in stock they posted it out to me no problem
They also let me know that the item would be back in stock in a couple of weeks

16 November 2025
Unprompted review
Rated 4 out of 5 stars

Very good

Very good. My order was sent and delivered very quickly. It's exactly as described. Much better service and experience than I had with a competitor.
I will return to this company for my future needs.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Great team at SG

Great team at SG. Ordered my crossbow. Unfortunately I had to wait over 2 months for it, but that wasn’t SG’s fault. Demand was high and the manufacturer couldn’t keep up with orders. I was kept up to date and when it was available it was posted out straight away. Will use them to purchase other stuff in the future. Highly recommended.

30 September 2025
Unprompted review

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