Superhairpieces.com Reviews 382

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting the softness and natural look of the hairpieces. Many people appreciate the excellent service, noting the staff's professionalism, helpfulness, and attentiveness in assisting with product selection and styling. The ordering process is frequently described as easy and efficient, with many consumers receiving their orders quickly. However, some customers also noted issues with product consistency, such as variations in color, density, or quality between orders. A few reviewers experienced problems with order fulfillment, including incorrect shipments or delays, and some expressed dissatisfaction with the durability of certain hair systems. There were also isolated reports of unprofessional behavior from salon staff and difficulties with the online ordering system regarding quantity limits.

What people talk about most

Product

Customers generally express satisfaction with the product quality. Many reviewers praise the excellent... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Quality

People report positive experiences with quality. Many customers praise the excellent and consistent quality... See more

Service

Users describe positive interactions with service, often highlighting the helpfulness and efficiency of... See more

Order

Consumers generally find the ordering process to be positive. Many reviewers highlight the ease and... See more

Based on these reviews

Rated 5 out of 5 stars

Arsh, Customer Service Guru exceptional, came through! Expedited an order and helped me greatly! Appreciate all the CS people, Juan was exceptional as well! It's important to back up product and in... See more

Rated 5 out of 5 stars

My sales lady Naina was professional, attentive and skilled. She helped me save good money by helping me get what I wanted, needed and didn't need, would tell me no when I tried purchasing something... See more

Rated 5 out of 5 stars

On 16th jan i visited superhairpieces ridgeway location. After my service from stylist Huma..omg...seriously she changed my look. She is a good listener and so polite and her actions for doing her job... See more

Company replied

Rated 5 out of 5 stars

Couple days ago I’ve got this for my husband you has sever hair loss and it look so well on him, I heard so many great things about and I wanted to give this on a chance due to the fact we have been l... See more

Company replied


Company details

  1. Hair replacement service
  2. Barber Supply Shop
  3. Beauty product supplier
  4. Hair extensions supplier
  5. Hair product shop

Written by the company

Since 1996, Superhairpieces has been one of the leading non-surgical hair replacement system suppliers for men and women at affordable prices and serves both salon and retail clients. We provide top quality human hair wigs, hair pieces, toupee, hair toppers, hair extensions, wig tape, glue and many more wig accessories. Our goal is to consistently perfect our products, and maintain the absolute highest quality in both materials and craftsmanship. We take pride in providing our customers with great quality pieces at great affordable prices, this is the philosophy that we stand by as our company grows day by day. We offer the most cutting-edge and avant-garde technologies such as: invisible hairlines and durable knotting while considering the latest styles at our easily-accessible shops. We also offer a wide range of high quality extensions such as Nail tips, I Tips, Tape on, Machine weft, Hand tied weft and Clip ins, which are conveniently offered in different grades of hair ranging from 3A-6A in order to allow our clients to have various options when making a purchase. Our exquisitely and fine-textured hair are boundless and come in a range of available colors that is suitable for all.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

382 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My sales lady Naina was professional

My sales lady Naina was professional, attentive and skilled. She helped me save good money by helping me get what I wanted, needed and didn't need, would tell me no when I tried purchasing something I didn't need due to no research in the product because I get ahead of myself.
Thank you SHP and Naina!

10 April 2026
Rated 5 out of 5 stars

Arsh, great customer service!

Arsh, Customer Service Guru exceptional, came through! Expedited an order and helped me greatly! Appreciate all the CS people, Juan was exceptional as well!
It's important to back up product and in turn- increased sales! I'll be ordering more from this company!

17 April 2026
Rated 4 out of 5 stars

Continued endorsement

Pricing and quality have been the prime factors in my continued patronage of this company. It's worth the wait to get a custom piece and the actual processing time promised as been spot on. I think the only aspect that may need better clarification is a more detailed examination and explanation of the products. There are terms and processes that are not easily understood at first glance. They do offer a video consult which may be more beneficial.

2 April 2026
Rated 5 out of 5 stars

Great customer service

I had some questions about my previous purchase and maintainance of my hair piece and tapes to use and my questions were answered proffesionally and explained everyting and also had follow up call. I am happy with their service and I recommend Super hair peices to everyone.,

7 April 2026
Rated 2 out of 5 stars

Huge color discrepancy on 2 different systems

I bought a M101V color 560 in March and I bought this M104 color 560 and had it cut in. The M104 is much darker. It’s also cut in too short, but that’s probably my fault for choosing the 225 cut in style I just ordered a M105 color 560 and am having it cut in the style 333. I understand that each system is made individually, but the difference is very noticeable. I will send a picture attached to this e-mail to show it.

8 April 2026
Superhairpieces.com logo

Reply from Superhairpieces.com

Thank you for your feedback, Tom. We understand how important color consistency is, and we’re sorry to hear about the noticeable difference. Since each system is made individually, slight variations may occur. We appreciate your patience and hope the new hairpiece meets your expectations. Please share the photo with us at sales@superhairpieces.com, and our team will reach out to you.
Geeta - Superhairpieces

Rated 5 out of 5 stars

Always loved my pieces I get from super…

Always loved my pieces I get from super hair pieces!

13 April 2026
Superhairpieces.com logo

Reply from Superhairpieces.com

Thank you for your continued support! We’re so happy to hear you love your pieces from Superhairpieces. Your satisfaction means everything to us, and we look forward to serving you again.
Geeta - Superhairpieces

Rated 5 out of 5 stars
Superhairpieces.com logo

Reply from Superhairpieces.com

Thank you for your kind feedback. We’re delighted to hear you had a great experience with our phone service. Your satisfaction means a lot, and we look forward to assisting you again soon.
Geeta - Superhairpieces

Rated 5 out of 5 stars

Ok 👌👌👌 execelente

Ok 👌👌👌 execelente

10 April 2026
Superhairpieces.com logo

Reply from Superhairpieces.com

Thank you for your kind words and support. We’re thrilled you had a great experience and truly appreciate your feedback. We look forward to serving you again very soon.
Geeta - Superhairpieces

Rated 1 out of 5 stars

Outrageous totally disappointed would not recommend super hairpiece.

I ordered two custom made hair pieces. I only received.one then I called back to notify them and then they wanted my card. I said no.you got my card once already. You’re not getting it again. They have a lot of nerve and I’m still waiting for my new custom unit I’m wondering if I’m even gonna get my second hairpiece that I already paid for??????????? Mr. A PURCARO. Totally disappointed I’ve been dealing with you people this company for quite a while.

10 April 2026
Superhairpieces.com logo

Reply from Superhairpieces.com

Hello Anthony, we’re sorry to hear about your experience. According to our records, your package was shipped on April 10, 2026, so you will receive it soon. We apologize for any miscommunication or confusion regarding your order. Please contact us at sales@superhairpieces.com if you have any concerns or need further assistance.
Geeta -Superhairpieces

Rated 5 out of 5 stars

5 stars

Delivery time was great!

2 April 2026
Superhairpieces.com logo

Reply from Superhairpieces.com

Thank you for your kind feedback! We’re glad to hear the delivery time met your expectations. We appreciate your support and look forward to serving you again soon!
Geeta - Superhairpieces

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look