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Superior Care Pet Reviews 453

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including pet food and grooming supplies, noting improvements in their pets' health, coats, and digestion. Many appreciate the wide assortment of products available and the excellent customer service, highlighting the helpfulness and responsiveness of the staff. The ordering process is often described as easy, and the delivery service is generally fast and reliable, with items arriving well-packaged and undamaged. However, some people experienced issues with delivery, reporting delays or orders not arriving as expected. A few customers also mentioned receiving products with short or expired dates. Additionally, a small number of reviewers found certain products, like specific shampoos or scissors, to be ineffective or to cause adverse reactions in their pets, such as dry coats.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality of the products,... See more

Quality

Clients share positive opinions on quality, particularly praising the high-quality ingredients in pet food,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and on-time... See more

Order

People report positive experiences with order, highlighting the ease of placing orders online and finding... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the excellent, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been feeding this dog food to my pups, and they absolutely love it! The ingredients are great, the quality is consistent, and even my picky eaters finish every meal. I’ve noticed healthier coats,... See more

Company replied

Rated 5 out of 5 stars

My 5 Persians and exotic shorthairs are thriving with this food! I've tried it all!! Tear staining is minimal- drainage is almost clear- every other food caused terrible staining. Solid stools is a h... See more

Company replied

Rated 5 out of 5 stars

Great team of professionals who are ready to support you and answer any questions. Very large assortment of products and all are made with high quality ingredients. First impression was great! We wil... See more

Company replied

Rated 5 out of 5 stars

Everything that I ordered was packaged very well. Nothing leaked & nothing was broke. I'm very happy with the quality of product from Superior Care Pet & Tauro Proline products. I continue to use & t... See more

Company replied


Company details

  1. Pet Care Store

About Superior Care Pet

Written by the company

Superior Care Pet – Trusted Pet Care, Backed by 40 Years of Expertise
At Superior Care Pet, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Shop now
Blog
Our story
Loyalty
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

453 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

European quality shampoo products

It was easy to place my order and to find the products I was looking - the fuller spectrum of Tauro Pro, a European professional line of shampoos, is hard to find in the US! I have two Chinese Crested dogs now, in my older age, and they need a lot more bathing and protection of their skin and coats. I have been struggling for 3 years to find products that I like, and I may have found them hee!

26 March 2026
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Reply from Superior Care Pet

Thank you for your feedback!

Rated 5 out of 5 stars

Love this company

Love this company! My shipment always dhows up on time, and my little Bichon loves their food, shampoos, brushes, toys, etc. I purchase all my fur baby needs from Superior. Highly recommend!

23 March 2026
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Reply from Superior Care Pet

Thank you for your feedback! We’re glad that you liked our products.

Rated 3 out of 5 stars

Never have my dog food

Never have my dog food
In. The big salmon adult

20 March 2026
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Reply from Superior Care Pet

Thank you for your feedback.

After checking our system, we can see that your items have been successfully delivered.

Rated 5 out of 5 stars

Unbelievably fast shipping!

The shipping to Georgia was unbelievably fast! Love the Tauro shampoos and conditioners!

23 March 2026
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Reply from Superior Care Pet

Thank you for your feedback! We’re glad that you liked our products.

Rated 5 out of 5 stars

Highly recommend

Orders are delivered quickly. Our dogs love the food and their coats are enenè drew

21 March 2026
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Reply from Superior Care Pet

Thank you for your feedback! We’re so glad to hear your orders arrive quickly and that your dogs love the food. It’s wonderful to know their coats are looking great too. We truly appreciate your recommendation.

Warmly,
Superiorcare.pet team

Rated 5 out of 5 stars

Good service!

Fast shipping. Accurate product.

2 March 2026
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Reply from Superior Care Pet

Thank you for your feedback! We’re glad to hear you’re happy with the service, fast shipping, and accurate products.

Warmly,
Superiorcare.pet team

Rated 5 out of 5 stars

My Afghan Hounds are thriving on your…

My Afghan Hounds are thriving on your products.They’re show coats are beautiful and dog food keeps them healthy. Both products are great!!!

10 March 2026
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Reply from Superior Care Pet

Thank you for your wonderful feedback! We’re thrilled to hear your Afghan Hounds are thriving and that their show coats look beautiful. It’s great to know both the food and grooming products are supporting their health and condition.

Warmly,
Superiorcare.pet team

Rated 4 out of 5 stars

Seemed to be out of stock on my first…

Seemed to be out of stock on my first choices. That’s okay, as I can order a different flavor. The great part is that you can switch flavors without having to slowly incorporate the different flavor. Besides my dogs really like their food.

8 March 2026
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Reply from Superior Care Pet

Thank you for your feedback! We’re sorry your first choices were out of stock, but we’re glad you were able to find another flavor and that your dogs are enjoying the food. We truly appreciate your flexibility and support.

Warmly,
Superiorcare.pet team

Rated 5 out of 5 stars

1st time buying- food came quickly and…

1st time buying- food came quickly and pups seem to enjoy as I'm transitioning over.

24 February 2026
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Reply from Superior Care Pet

Thank you for your feedback! We’re so glad your first experience went well and that your pups are enjoying the food during the transition.

Warmly,
Superiorcare.pet team

Rated 5 out of 5 stars

Absolutely love this company and their…

Absolutely love this company and their products! Highly recommend

2 March 2026
Superior Care Pet logo

Reply from Superior Care Pet

Thank you so much for your kind words! We’re thrilled to hear you love our company and products, and we truly appreciate your recommendation.

Warmly,
Superiorcare.pet team

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