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Superior Seating Reviews 120

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TrustScore 1.5 out of 5

1.5

Bar Restaurant Furniture Shop
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Rated 1 out of 5 stars

Place is terrible never had a order off them on time tell you all what keep away from here from this company I would highly recommend hadleys 👍👍👍👍

Rated 2 out of 5 stars

We ordered our chairs almost a month out and were under the impression that we would be able to receive them in a timely manner. We had to call DAILY to make sure they arrived-- which wasn't until th... See more

Rated 1 out of 5 stars

I decided to change my review after failing to get the support needed for two defective pieces. Suddenly no one calls back. No one follows through. And no one takes responsibility to fix the iss... See more

Rated 1 out of 5 stars

Ordered chairs, tabletops and bases. Chairs are great. Tabletops were the wrong color. Operations manager combative, unapologetic, and bothered by the situation. Sales team was understanding, but... See more

Company details

  1. Bar Restaurant Furniture Shop
  2. Cane Furniture Shop
  3. Furniture Manufacturer
  4. Furniture wholesaler
  5. Outdoor furniture shop
  6. Catering supplier

Written by the company

Superior Seating specializes in commercial furniture for the hospitality industry. We offer a large variety of chairs, bar stools, booths, table tops and bases that can complement all types of décor, from casual eateries and rustic bistros to high-end steakhouses and elegant banquet halls. If you’d like to extend your patrons’ dining experience to the outdoors, you can create an inviting patio dining area with our large variety of high-quality outdoor furniture. Superior Seating is backed by decades of experience in the commercial seating industry, bringing to our clients a powerful combination of expertise and industry connections. The materials and components that go into our furniture are hand-selected with a relentless focus on providing the best value to our customers. We carry an extensive curated collection of the finest commercial seating products in the industry for both indoor and outdoor environments. Each of our Superior Seating products is expertly assembled, upholstered, and shipped from our New Jersey and Florida warehouses. Superior craftsmanship is evident in every piece we sell. Select products are backed by our wholesale price, and our customer service-oriented approach is second to none. From the materials we use to the freight partners we work with, we refuse to settle for anything less than the best. You can read about our order process here to learn more about how we provide you with the best shipping value. With tons of stock and dedicated craftsmen on hand, most products are shipped within 24-48 hours.

Contact info

1.5

Bad

TrustScore 1.5 out of 5

120 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very good quality

Very good quality , order the chairs for restaurant use , very satisfy nice quality , absolute love it

31 August 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Chairs were high quality. Service was efficient and when I pointed out that they had shipped me 7 instead of the 6 chairs I ordered, they told me it was on them. Pretty cool.

30 August 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, selection, and did I mention customer service? From the minute I placed my order until the day I received the items, Superior Seating was constantly in touch with me to be sure that I was aware of my delivery date, did I need anything else, was I happy with the ordering process, then after delivery- was everything as I expected, could they do anything to help, etc.. I love dealing with this company! wourecommend

30 August 2017
Unprompted review
Rated 5 out of 5 stars

We received our very large order in a …

We received our very large order in a very timely fashion. If I had one comment it would be that we did not receive a call or email stating our order was arriving. From past experience with companies nothing arrives that quickly therefore we were not really ready to accept the order. Luckily someone was at "the new business" that day and it worked out however a call would have been great. The product came packaged perfectly. Thank you. We will for sure do future business.

30 August 2017
Unprompted review
Rated 2 out of 5 stars

Nice chairs but difficult customer service and deliverey

We ordered our chairs almost a month out and were under the impression that we would be able to receive them in a timely manner. We had to call DAILY to make sure they arrived-- which wasn't until the night before we opened our bar!!!!! We were unable to get a definite delivery date---just kept being told "hopefully". Everyone we spoke to was pleasant, but there didn't seem to be any mechanism to define a delivery date. Chairs are great!

30 August 2017
Unprompted review
Rated 5 out of 5 stars

A great experience!

Amazing, accommodating, and timely customer service. Very high quality durable product with flawless customization. Comprehensive stock to chose from. On schedule production. Lots of attention considering we were a smaller customer. We could not be more pleased!

30 August 2017
Unprompted review
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