Everything advertised for 5G sounded like it was exactly what I had been looking for. I ordered 2 bottles. The advertisement suggested 1 pill per day. After 30 days the only noticeable change was an i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was conned during the order process to "sign up" (somewhere in the fine print) for some "online course" re the Brazilian Wood use. No mention of where or how to activate this "course" during the ord... See more
Company replied
I tried to correct my mailing address immediately after I made this purchase . Mistakenly it said P. O. Box 45e I tried to correct it within minutes to the correct address which is Robert J.... See more
Company replied
First off my customer service rep was friendly and honest. I believe I made the mistake in not canceling my subscription. Yet Daryl was willing to refund my purchase no questions asked. Almost unheard... See more
Company replied
Company details
Written by the company
Supernatural Man was founded in 2016 in New York City, where we found men were feeling less drive and intensity than they used to. We decided to create a natural formula with top quality ingredients to supercharge the energy of guys like you. We researched hundreds of ingredients from all over the world to find what we believe is the absolute best combination for men looking for a long-term performance edge, or who just want to get back in the zone. Our main ingredients are the highest quality, specially sourced Ginkgo Biloba, Green Tea Extract and Ginseng, which have been used in Asia for thousands of years to impart vigor and male health, so you feel powerful and relaxed, an inner glow of focus and energy that carries through to all the day’s activities. We’ve helped many of our members regain their passion for life and now we’ve taken it online to reach the world!
Contact info
57 W 57th St 3rd and 4th Floors, 10019, New York City, United States
- 800-251-9316
- SUPPORT@BECOMESUPERNATURAL.COM
- supernaturalman.com
3.4
Average
239 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
She handled everything so…
She handled everything so professionally great job she a keeper
12 April 2023
Unprompted review
Reply from supernaturalman.com
Hi James,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
Roselyn does an amazing job
Roselyn does an amazing job. She is 5 stars. She takes care of all details and leaves you smiling.
3 April 2023
Unprompted review
Reply from supernaturalman.com
Hi Patrick
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
This stuff is for real from a wife's perspective
This stuff is for real! My husband has been taking this for at least 5 yrs. This stuff is for REAL but (there's always a but) you have to do what the bottle says and by god proper nutrition really makes this stuff do its job. When he first started taking these his weight was up there, I was currently changing my eating habits so he started with me (he was seeing how much better i was feeling,looking etc) so he started doing the same. After about a month of diet change but still taking these every morning we both started to see a difference in endurance,stamina and hardness (if you know what I mean) Nutrition is so the key to unlocking those 3 things. If you eat a fatty diet (lots of Fast food, high caloric food etc...) it will NOT be as effective, you will be pissed because you think "they aren't working and I wasted my money" you HAVE to change your diet. Yes I know, no one wants to hear this but from a wifes perspective and someone who lost 80+ lbs (me and he lost 60+) I am VERY satisfied in the bedroom. Follow the directions guys its not that hard (which you might have already noticed :) )
31 March 2023
Reply from supernaturalman.com
Hi BR,
Thank you for taking the time to review your experience using Supernatural Man products! We’re so glad to hear that you enjoy our product and the positive results it has created for you and your husband. Our team is delighted to assist you with any further questions you may have by phone at +1 (800) 251-9316 or by email at support@5gmale.com, 24 hours a day, seven days a week.
Have a great day!
Shaun
Quick reponse
This is the first time that I have ordered product by internet from Supernaturalman, and although I had messed up my order, Roselyn, handled my situation promptly and efficiently.
My concerns were dealt with and satisfied.
It was a pleasure to have dealt with Roselyn.
Thank you!
1 April 2023
Unprompted review
Reply from supernaturalman.com
Hi Vernon,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
Reply from supernaturalman.com
Hi Craig,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
Reply from supernaturalman.com
Hello Martin,
We are sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. Although 5G Male did not work for you, we have many more products that may be a better fit for your individual needs! Should you be interested in trying one of our other products, please do not hesitate to reach out to the customer care team to discuss the best possible alternatives by calling +1 (800) 251-9316.
Thank you!
Shaun
Reply from supernaturalman.com
Hello Rodney,
We are sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. Although 5G Male did not work for you, we have many more products that may be a better fit for your individual needs! Should you be interested in trying one of our other products, please do not hesitate to reach out to the customer care team to discuss the best possible alternatives by calling +1 (800) 251-9316. Additionally, our customer care team can assist with canceling any automatic shipments on your account.
Thank you!
Shaun
The customer service lady was so…
The customer service lady was so professional and attended to me in such a professional way, I appreciate her.
28 March 2023
Reply from supernaturalman.com
Hi Val,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
I'M TALKING ABOUT CORINA Hashtag 102…
I'M TALKING ABOUT CORINA Hashtag 102 who handled my problem with consummate skill and helpfulness. She explained why the product I ordered could not be supplied to me in the UK and then recommended another, similar, product - which I then bought. Ultimately you will promote this lady so she can demonstrate to others how to deal with customers.
27 March 2023
Unprompted review
Reply from supernaturalman.com
Hi Keith,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
It’s good to be able to get a hold of
It’s good to be able to get a hold of
A human being. I’ve called them now a couple times and every time I call they’re there and I get my question answered.
24 March 2023
Unprompted review
Reply from supernaturalman.com
Hi Bill,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
I had got this product around in…
I had got this product around in February and I have to say its awesome. it takes time tho and everyone else has different reactions.
23 March 2023
Unprompted review
Reply from supernaturalman.com
Hi Delvon,
Thank you for taking the time to review your experience using Supernatural Man products! We’re so glad to hear that you enjoy our product and the positive results it has created for you. Our team is delighted to assist you with any further questions you may have by phone at +1 (800) 251-9316 or by email at support@5gmale.com, 24 hours a day, seven days a week.
Have a great day!
Shaun
The very polite return instructions of…
The very polite return instructions of the sales lady helping me with my return because of a recent health condition ! 03 /23 /2023
23 March 2023
Unprompted review
Reply from supernaturalman.com
Hi Larry,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
the company allowed me to try the…
the company allowed me to try the product for 60 days. Even though I did go all the way to 60 days, it still had no promising effects.
The company issued refund to my credit card as promised.
10 March 2023
Unprompted review
Reply from supernaturalman.com
Hi D.,
Thank you for taking the time to review your experience using Supernatural Man products! We are sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. Althoughthe product you ordered did not work for you, we have many more products that may be a better fit for your individual needs! Should you be interested in trying one of our other products, please do not hesitate to reach out to the customer care team to discuss the best possible alternatives by calling +1 (800) 251-9316.
Thank you!
Shaun
Product works as described
Product works as described. Customer service is excellent. They are available any time. They resolved my request right away no questions asked and no haggle. Very pleased with my experience and the product.
19 March 2023
Unprompted review
Reply from supernaturalman.com
Hi Bob,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
Australian experience
Being in Australia I had first class service from #102 Corina she went out of her way to make contact down under and provide me with excellent value for my purchases.
15 March 2023
Unprompted review
Reply from supernaturalman.com
Hi Ross,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
Reply from supernaturalman.com
Hi David,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
Mary Rose was very helpful!
9 March 2023
Unprompted review
Reply from supernaturalman.com
Hi,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
ELIZA WAS EFFICIENT AND FRIENDLY
ELIZA WAS EFFICIENT AND FRIENDLY. THANK YOU ELIZA!
6 March 2023
Unprompted review
Reply from supernaturalman.com
Hi,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
I never received any of the free gifts that were available at the time of my order…
I never received any of the free gifts and I only just received the 5G Male pills which I thought was the 5G Male Plus but I have already taken just the three pllls so I do not have any idea if they will work.
23 February 2023
Reply from supernaturalman.com
Hello Robert,
We apologize for any inconvenience this situation may have caused you. We would be more than happy to assist you in rectifying this issue. Please call us at +1 (800) 251-9316 or email us at: support@5gmale.com with your first/last name, and order number and we’ll get back to you as soon as possible. Our Customer care agents are available 24/7 for your convenience and are always ready and willing to assist you.
Have a great day,
Shaun
I have had some really bad experiences…
I have had some really bad experiences with some other companies with subscriptions that were very rude and resisted cancelling a subscription. The worst is the Wall Street Journal! I was pleasantly surprised with your company's easy going cancellation policy. Also, Elaiza, customer support agent ID# 114 was very to me nice, professional and had a great personality! Thank you!
24 February 2023
Unprompted review
Reply from supernaturalman.com
Hi Tripp,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.