Everything advertised for 5G sounded like it was exactly what I had been looking for. I ordered 2 bottles. The advertisement suggested 1 pill per day. After 30 days the only noticeable change was an i... See more
Company replied
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I was conned during the order process to "sign up" (somewhere in the fine print) for some "online course" re the Brazilian Wood use. No mention of where or how to activate this "course" during the ord... See more
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I tried to correct my mailing address immediately after I made this purchase . Mistakenly it said P. O. Box 45e I tried to correct it within minutes to the correct address which is Robert J.... See more
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First off my customer service rep was friendly and honest. I believe I made the mistake in not canceling my subscription. Yet Daryl was willing to refund my purchase no questions asked. Almost unheard... See more
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Company details
Written by the company
Supernatural Man was founded in 2016 in New York City, where we found men were feeling less drive and intensity than they used to. We decided to create a natural formula with top quality ingredients to supercharge the energy of guys like you. We researched hundreds of ingredients from all over the world to find what we believe is the absolute best combination for men looking for a long-term performance edge, or who just want to get back in the zone. Our main ingredients are the highest quality, specially sourced Ginkgo Biloba, Green Tea Extract and Ginseng, which have been used in Asia for thousands of years to impart vigor and male health, so you feel powerful and relaxed, an inner glow of focus and energy that carries through to all the day’s activities. We’ve helped many of our members regain their passion for life and now we’ve taken it online to reach the world!
Contact info
57 W 57th St 3rd and 4th Floors, 10019, New York City, United States
- 800-251-9316
- SUPPORT@BECOMESUPERNATURAL.COM
- supernaturalman.com
3.4
Average
239 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Great product everything is all good…
Great product everything is all good work outs,too, (5) Star
1 August 2024
Reply from supernaturalman.com
Thank you for taking the time to review your experience using Supernatural Man products! We’re so glad to hear that you enjoy our product and the positive results it has created for you. Our team is delighted to assist you with any further questions you may have by phone at +1 (800) 251-9316 or by email at support@5gmale.com, 24 hours a day, seven days a week. Have a great day!
There is no way to cancel the…
There is no way to cancel the membership. They just keep charging $79.95, with no way to cancel
17 July 2024
Unprompted review
Reply from supernaturalman.com
Hi Boyd, we’re sorry for the inconvenience this issue has caused you. Please reach out to our dedicated support team by phone at +1 (800) 251-9316 or email us at support@5gmale.com to allow us to investigate further to resolve your account issues ASAP. Our customer care team is standing by 24 hours a day, seven days a week, to assist however we’re able to. Thank you for your time, and we sincerely hope you have a great rest of your week!
I have just ordered the product
I have just ordered the product. I have not received it yet, I have not tried it yet, so I cannot rate it yet.
3 July 2024
Reply from supernaturalman.com
Thank you for reaching out to us! Our 5G Male products have proven a great success for many of our customers, but how quickly your body adjusts to these powerful herbs will vary!
Everyone's body is different and reacts differently to changes. With that said, many of our customers will usually see results anywhere within a couple of weeks to a couple of months. Please remember that you should always consult with a physician or other healthcare professional before taking any supplement.
SCAM
I believe it's nothing but filler in those pills. It's a money making scheme that latches on to your credit Card with continued monthly automatic payments. The product was paid for and I never saw anything that changed anything in my erotic situations.
27 June 2024
Unprompted review
Reply from supernaturalman.com
We are sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. Although it did not work for you, we have many more products that may be a better fit for your individual needs! Should you be interested in trying one of our other products, please do not hesitate to reach out to the customer care team to discuss the best possible alternatives by calling +1 (800) 251-9316. Thank you!
Quick and easy to deal with the company
4 June 2024
Reply from supernaturalman.com
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 9 am-8 pm ET, 7 days a week for your convenience. Have a great day!
Audrey
The lady that helped me
The lady that helped me, was the best! I appreciate her. 5G Male helped me in the past, I'm hoping for the same results as last time. Last time I lost 75lbs, which exceeded by doctors expectations.
3 June 2024
Reply from supernaturalman.com
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 9 am-8 pm ET, 7 days a week for your convenience. Have a great day!
Audrey
Fantastic customer service
Fantastic customer service. I am over in the UK and you worry about how things .....especially how quickly replies will come your way. Well on both occasions it was within a couple of hours....both queries resolved immediately. Have not come across this level of PR for a long time. Thank you!!!!!
26 May 2024
Unprompted review
Reply from supernaturalman.com
Thank you for being a valued customer. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or by email at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
The product didn’t work for me
The product didn’t work for me, how ever they honored the guarantee and responded to ever email I sent them. It is really nice to know a company backs up what the guarantee states!
21 May 2024
Unprompted review
Reply from supernaturalman.com
Thank you for being a valued customer. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or by email at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Worthless as far as I experienced over…
Worthless as far as I experienced over the course of 2-4 years.....(forgot to cancel)!
4 May 2024
Reply from supernaturalman.com
Hi Jerry, We are sorry to hear that the product you recently purchased did not work out for you. In order to assist future customers, we ask that you share a bit more information with your experience. This will not only allow us to assist you further if need be, but your input will help us to better serve our future customers. You can send your feedback to +1 (800) 251-9316 or by email at support@5gmale.com. We appreciate your efforts here, and hope you have a great day. Thank you!
I just ordered 5G Male...and took one…
I just ordered 5G Male...and took one capsule as soon as I received the order... I went to sleep and I felt a little pup tent. next day I took 3 capsules, one in the morning and 2 in the evening. Next day I was sporting wood...
I've ordered so many of different things and they don't work or they take a little while longer...this stuff...is really worth the effort and time...
30 April 2024
Reply from supernaturalman.com
Hi Fred,
Thank you for taking the time to review your experience using 5G Male! We’re so glad to hear that you enjoy our product and the positive results it has created for you. Our team is delighted to assist you with any further questions you may have by phone at +1 (800) 251-9316 or by email at support@5gmale.com, 24 hours a day, seven days a week. Have a great day!
Shaun
We contacted cust
We contacted cust. service for help returning product.
A representative gave us a non-operable post office address located in Tampa, Florida. I've been on hold with a non-answered toll-free telephone number. Confidence in the money back guarantee is waning.
22 April 2024
Unprompted review
Reply from supernaturalman.com
Hi Craig, we’re sorry for the inconvenience this issue has caused you. After reviewing your account, our records indicate that all orders under your account have now been refunded as of 4/22/2024. This action may take 3-5 business days to be reflected in your bank balance. If you have any issues with your refund after this time frame, please reach out to our dedicated support team by phone at +1 (800) 251-9316 or email us at support@5gmale.com to allow us to investigate further to resolve your account issues ASAP. Our customer care team is standing by 24 hours a day, seven days a week, to assist however we’re able to. Thank you for your time, and we sincerely hope you have a great rest of your week!
Shaun
Have not received the order it's been…
Have not received the order it's been in salt lake City Utah for awhile.
30 March 2024
Unprompted review
Reply from supernaturalman.com
Hi Mark,
We apologize for any inconvenience this situation may have caused you. I have reached out to our shipping department and arranged for your order to be reshipped today. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
I told them what my doctor said and…
I told them what my doctor said and they didn't question me they were very professional
23 March 2024
Unprompted review
Reply from supernaturalman.com
Hi Joe,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
Terrible
Terrible! Either these reviews are from the seller of the product or this product only works on some of the purchasers. Just terrible! Tried the 100% refund able agreement on was told after trying 5 of the 6 bottles that I should have contacted them before finishing the second bottle. Thought I was giving them the benefit of the doubt, but got screwed. DO NOT BUY THIS PRODUCT. You will be as sorry as I.
17 September 2023
Unprompted review
Reply from supernaturalman.com
Hello,
We apologize that your recent experience with one of our agents was unsatisfactory. At Supernatural Man, we do not condone the mistreatment of our customers and would like to rectify this situation in a way that best suits your needs. Please email us at support@5gmale.com, with your first and last name, and your order number, and we will take the necessary steps to escalate and resolve this critical matter promptly. We look forward to hearing from you, and again, we sincerely apologize that your experience was less than satisfactory.
Shaun
It doesn't do anything for ED
This product is supposed to help with ED. It doesn't.
17 March 2024
Unprompted review
Reply from supernaturalman.com
Hello Bill,
We are sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. Although the product you ordered did not work for you, we have many more products that may be a better fit for your individual needs! Should you be interested in trying one of our other products, please do not hesitate to reach out to the customer care team to discuss the best possible alternatives by calling +1 (800) 251-9316.
Thank you!
Shaun
Dariel (spelling?) was very patient and…
Dariel (spelling?) was very patient and understanding and helped me achieve my goal quickly.
15 March 2024
Unprompted review
Reply from supernaturalman.com
Hi Jesse,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
very polite and easy to talk with
14 March 2024
Unprompted review
Reply from supernaturalman.com
Hi Mitchell,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at Help@revivalpointlabs.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
I saw an unrecognized charge on my…
I saw an unrecognized charge on my credit card. I was ready for a fight. When Mary answered the call, she explained what it was and took care of the issue cheerfully and completely. I would hire her if I had the opportunity. She was great.
13 March 2024
Unprompted review
Reply from supernaturalman.com
Hi Timothy,
Thank you for being a valued customer here at Supernatural Man. We apologize for any inconvenience this situation may have caused you. However, our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Reply from supernaturalman.com
Hi Donald,
Thank you for taking the time to review your experience using Supernatural Man products! We’re so glad to hear that you enjoy our product and the positive results it has created for you. Our team is delighted to assist you with any further questions you may have by phone at +1 (800) 251-9316 or by email at support@5gmale.com, 24 hours a day, seven days a week. Have a great day!
Shaun
Terrible product
Terrible product, absolutely no effect what so ever. Trash this product and stop ripping off consumers. What a shame, so inconsiderate of all men.
11 March 2024
Unprompted review
Reply from supernaturalman.com
Hi Michael,
We are sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. Although this product did not work for you, we have many more products that may be a better fit for your individual needs! Should you be interested in trying one of our other products, please do not hesitate to reach out to the customer care team to discuss the best possible alternatives by calling +1 (800) 251-9316. Thank you!
Shaun
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