I was charged $49 a month just registering on the site, which was charged to me without my knowledge. There was never a clear notification explanation about this fee. Update: the charge has been... See more
Company replied
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Superprof is the largest community of passionate teachers in over 1200 subjects. Superprof is present in 28 countries and boasts over 10 million tutors worldwide. Whether you're interested in learning French, guitar, or hockey, Superprof is helping to connect those who want to learn with those who want to teach. We all have something to learn or share. With Superprof ♥, you can share and discover your passion!
51 rue du faubourg St Denis, 75010, Paris, France
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*** UPDATE ***
Support finally reached out, removed the offending "tutor" and refunded the pass fee. Thanks.
A simple code check to prevent alleged tutors from countering with a session in the past is to check current time before posting. Please save others the same headache.
**********
Beware scammers
I came in looking for an at home teacher, I found one, contacted with detailed request and specific dates, accepted with a "generic" reply showing she didn't even read my message, only to counter-propose a time slot in the PAST! and saying she doesn't go to homes anymore. And of course all the while I got charged for a stupid "Student Pass" before even getting any service, and obviously for a service I will no longer pursue. Support? Non-existent. Stay away

Reply from Superprof Canada
I got genuine students who were sincere about their studies and they were hard working.
tutor was a fake. I reported it, reported also that has moved to another category (sewing to tap dance). Still getting AI to respond that someone will get back to me... That a human will look into it. No one and now a feedback request. The site is not safe, you have no recourse to really know if fake. I got scammed and still trying to get my money back from a tutor pkg class that do not exist. My worry now is that whomever doing this has my information. Frustrated, disappointed, angry . Be very careful when hiring a tutor from this site. You do not have a safety net nor much way to verify. I am sure some are good and real connections but there are a lot of fake and Superprof not doing much to stop. They will charge you a membership and you are on your own so do you home work. Lots of fake profiles and scams...

Reply from Superprof Canada
1. Easy and very fast to find a good teacher.
2. Convenient to pay to teacher for tuition fee.
3. Answer my questions very quickly and clearly and patiently by email.
4. Webcam is good for online learning.
I’ve had a great experience on SuperProf. That helped me find tutors and allow me to tutor myself on a trusted platform!
Superprof is an excellent platform where tutors and students can connect in a fair and clear manner. Their support team is always available to assist in any situation.
I got some good teachers from this website for my high school child. Almost all tutors response soon. I also noticed wide choice of tutors on all subjects.
I like the backgrounds choices and the classroom in general. The Superprof'comission is fine.
My experience with Superprof has been wonderful. The platform is very user-friendly and makes it easy for both students and tutors to connect. I really appreciate how transparent the process is, from creating a profile to scheduling lessons.
As a tutor, I value the flexibility it provides me to share my knowledge while reaching students who are genuinely eager to learn. Communication tools and support from the platform make the whole process smooth and reliable.
Overall, Superprof is doing an excellent job in creating a trustworthy space where teaching and learning can flourish.
Superprof is a great place to find teachers, the prices are affordable and the virtual one-to-one sessions makes it very flexible for busy schedules. Would recommend!
I had a wonderful experience using Superpro. The platform made it easy to find the right professional, and the whole process was smooth and stress-free. Communication was clear, scheduling was simple, and the quality of work exceeded my expectations.
I truly appreciate the professionalism and care shown throughout—I felt supported and confident from start to finish. I would happily recommend Superpro to anyone looking for reliable and excellent service.
Superprof helped me to find students and support them to success in their learning journey.
Horrible - I reached out to 4 tutors who said their reply time was 24 hours, 3 did not reply and 1 who did after 3 days said they would accept tutoring and then would not confirm a proposed session. I was charged the 49$ subscription even though no session was booked. Had to open a Paypal dispute to get it refunded. I wasted hours on this. Appears that anyone can post as a Tutor without vetting or accountability to be available.

Reply from Superprof Canada
The tutors I have hired through Super prof have been organised, and professional.
Easy to navigate website and teachers are Canadian.🇨🇦
I really appreciated the free trial lesson as a chance to get to know the teacher and their teaching style.
I am a premium user with superprof for 3+ years and I connected with a lot of good quality adults clients starting Voice lessons with me. The experience was good so far!
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