Superprof Ireland  Reviews 259

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers praise the platform for its ease of use, making it simple to set up profiles and connect with potential students or tutors. Many people highlight its effectiveness in increasing visibility for tutors and facilitating the finding of suitable teachers for various subjects. The service is often described as a valuable tool for building teaching practices and generating income. However, some people were dissatisfied with the payment system, reporting unexpected monthly charges and difficulties in obtaining refunds or stopping subscriptions. There were also mentions of issues with the website's video call platform not working, and some users found it hard to distinguish between online and in-person availability of tutors.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the platform's ease of use for both tutors... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers praise it as a great platform for... See more

Payment

Consumers consistently express strong dissatisfaction with the payment process. Many report being charged an... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the service for... See more

Customer communications

Customers had ambiguous experiences with contact. Many reviewers found it easy to connect with students and... See more

Based on these reviews

Rated 4 out of 5 stars

Too many tutors appear to be not available even listed that they are or misleading information that sessions can be done in person but you learn that’s only online. Wasted so much time but in the end... See more

Rated 4 out of 5 stars

I’ve enjoyed its simplicity of use and setting up a profile. I do wish that we had more than 24 hours to accept a request. They are easy to miss and without further details, you can lose students easi... See more

Rated 4 out of 5 stars

Very easy to use and text possible students. Sometimes it’s harder to tell if someone is real or not and the automated “accept” messages can deter people away


Company details

  1. Education & Training

Written by the company

Find the perfect teacher on Superprof.


Contact info

3.7

Average

TrustScore 3.5 out of 5

259 reviews

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Rated 1 out of 5 stars

Agree with many other comments

Agree with many other comments. The commitment to a subscription is hidden. Be very careful with this or you’ll be paying 39Eu per month for nothing. Should be investigated as totally misleading.

7 April 2026
Unprompted review
Superprof Ireland  logo

Reply from Superprof Ireland

Hi Damien,

Thank you for taking the time to leave a review via Trustpilot.

I'm very sorry if the fees on our platform were not clear to you and any inconvenience this may have caused.

I would like to kindly inform you that it is clearly stated on our payments page when you entered your bank details that the Student Pass is a €39 non-binding 30-day rolling subscription.

We send all our students follow-up emails informing you of our terms of service and that the pass can be cancelled at any point.

You can also find more comprehensive information on website under our terms and conditions, which details that the Student Pass is not connected with individual tutors or lessons, rather it is the rate to contact tutors in general through the Superprof platform for a minimum period of 30 days.

I hope this has been helpful for you to understand more about what you signed up for but please know you can reach out to our customer care team at helloireland@superprof.com if you have any further questions.

Best regards,
Superprof

Rated 1 out of 5 stars

Total SCAM artists please NEVER USE

Total SCAM artists. We have been charged 39.99 euros for the last 6 months for not a signal lesson taken. I was told there was no availability from any of the tutors and the company still took our money. We are disgusted with the actions taken by superprof. PLEASE NEVER USE THIS COMPANY.

5 April 2026
Unprompted review
Superprof Ireland  logo

Reply from Superprof Ireland

Hi Eoin,

Thank you for bringing your experience to our attention here.

It sounds like you have had a disappointing experience after using our site, and we would like to ensure that one of our team is assisting you with your enquiry to help resolve the matter.

We have asked Trustpilot whether you are happy to share you contact details, so that we can locate your account and check on that for you.

Please keep an eye out for that request imminently.

Regards,
Superprof

Rated 5 out of 5 stars

Great experience

It has been a great experience in finding students. It was a great platform and easily accessible to promote ads for tutor and find students with great interests. It is really much beneficial for many of the tutors and students.

20 March 2026
Unprompted review
Rated 3 out of 5 stars

Scam profile

The website is a good way to find students, the main issue is that a lot of scam profile pretend to look for tutors and ask for bank details

22 March 2026
Unprompted review
Superprof Ireland  logo

Reply from Superprof Ireland

Hi Gabriele,

Thank you so much for your kind words and for taking the time to share your experience on Trustpilot—we’re really glad to hear that you’ve been enjoying the platform and have successfully found students 😊

We’re sorry to hear about the suspicious activity you’ve encountered recently, and we completely understand your concerns. Please rest assured that the security of our users is something we take very seriously. We’ve recently introduced additional measures to further improve the safety of both students and tutors, and we hope these will make a noticeable difference.

We’d really like to take a closer look at this for you and see if there’s anything further we can do to help. To do that, we’ve contacted Trustpilot to ask if you’d be happy to share your contact details with us so we can locate your account and investigate properly.

Please keep an eye out for that request shortly.

Thanks again for your feedback—it really means a lot to us.

Best regards,
Superprof Team

Rated 1 out of 5 stars

Scam

Scam. They take money for no reason. Very sneaky and shady with transactions

21 March 2026
Unprompted review
Superprof Ireland  logo

Reply from Superprof Ireland

Hi Cian,

Thank you for bringing your experience to our attention here.

It sounds like you have had a disappointing experience after using our site, and we would like to ensure that one of our team members is assisting you further with your enquiry to help get the best outcome for you.

We have asked Trustpilot whether you are happy to share your contact details, so that we can locate your account and check on that for you.

Please keep an eye out for that request imminently.

Many thanks,
Superprof

Rated 5 out of 5 stars

I love it thank you

I love it thank you

9 March 2026
Superprof Ireland  logo

Reply from Superprof Ireland

Hi Vairon,

Thank you for sharing such positive feedback - we're so happy to hear.

Many thanks,
Team Superprof

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