Took my money but didn't deliver and wouldn't respond to me. Got a refund with credit card. Wouldn't use again.
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Instant payment made for a item (confirmed with paypal receipt) A week had passed with no dispatch made. Made contact and was told payment hadn't been received (Must of been lost in outer space or so... See more
Purchased today in th UK, 19 Jun 2020, oem rubber mats and over tunnel oem rubber mat for my Octavia 3. Had PayPal confirmation email and a superskoda email confirmation. Will update my review o... See more
International buyers, be careful when you deal with SuperSkoda or KOPACEK. They are an untrusty worthy bunch of people. Reason to says so, they did not send me the correct goods I ordered through thei... See more
2.1
Poor
73 reviews
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Ignored my emails
Bought a genuine Skoda first aid kit in June 2018.
When it arrived it was over 3 years old, with less than 12 months away from the 4 year expiry date.
Emailed them to let them know. No response.
Emailed them again. Still no response.
My advice... avoid.
5 July 2018
Unprompted review
Super quick delivery
Super quick delivery! (To the Netherlands withing 4 days) Items as described and genuine parts.
1 July 2018
Unprompted review
Order was canceled because of few…
Order was canceled because of few reasons
- diferent paypal and delivery address. W.T.F????
- they do not sent goods to Slovakia (goods has been ordered to austria not to Slovakia)
They didn't answer my additional questions .
22 March 2018
Unprompted review
"NOT IN MY PERSONAL EXPERIENCE"
I have been using Super Skoda for approximately 6 years, to date I have NEVER received any unfair treatment.
I have had 3 issues in this period of time, each issue was rectified to my satisfaction. I was dealt with by several different members of staff involving delivery/costs and refunds, I did not encounter any friction or lack of professionalism .
Everything I have ever ordered has arrived in a timely manner and packaged so well it was almost indestructible, to the treatment of any postal/courier services.
In 2012, I ordered parts for a Fabia Monte Carlo, within 2 days I received an email from Super Skoda, outlining that one of my ordered parts involved having to modify the original vehicle, I was asked if I was willing to do this, I let them know that I did not wish to do this.
My order was rectified and a refund issued in full through paypal.
This in my opinion is not the behaviour of a company, that doesn't care about its customers. I am sorry that others have encountered problems with this company, I am just detailing my experiences and my personal opinion on this matter.
I am in no way connected with Super Skoda, personally or financially, I also live in Northern Ireland, a substantial distance away from Super Skoda's location. Therefore a much greater chance of things going amiss.
Thank-you for reading, cheers Russ.
23 January 2018
Unprompted review
Heads up for international buyers dealing with SuperSkoda or KOPACEK
International buyers, be careful when you deal with SuperSkoda or KOPACEK. They are an untrusty worthy bunch of people. Reason to says so, they did not send me the correct goods I ordered through their online portal on 4 Sept 2017. When I asked them to rectify their mistake. They just did partial refund resulting me to lose big time in shipping costs. They are not remorseful or apologetic and they are a bunch of liars who won’t deliver what they promised.
17 October 2017
Unprompted review
Noway!
Seems to be a nice shop with good products but:
- doesn't remove the VAT for swiss customers
- after asking by e-mail, still refuse to remove the VAT for no reason
So I'll never order from this shop and "offer" them my money when I don't have to. Strange commercial practices...
7 August 2017
Unprompted review
Was to be new customer, but now I will never shop from this place!
First they send a email saying that they celebrate 10 years and have a price drop for 14 days. A few days later I get a new email where discount period now ends much earlier (after 7 days)...
Sent them a e-mail asking about the sudden change. Got no response what so ever!
They don´t seem to give a rats ... about their customers!
10 November 2016
Unprompted review
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