No complaints with Superspares other than their choice of delivery services. Two parcels dispatched on the same day and time from them, one with Aust Post, the other with Aramex. Aust Post delivered o... See more
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Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.
Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.
With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.
Written by the company
How soon will I get my order?

159 woodpark RD, 2164, SMITHFIELD - NSW, Australia

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Products arrived on time and as per ordered.. thank you

Reply from Superspares
Great service and prompt delivery 👍

Reply from Superspares
Placed an order for a set of Front and Rear springs and Front and rear shocks
Received an email the same day explaining the rear set of springs I ordered where defected and couldn't be sent out, but the issue was quickly fixed, was given the option to wait for the same springs or a free upgrade for a different brand of springs.
Decided with the free upgrade so I can get back to working on car sooner
What made it even better was the cost as it was affordable for me and with free shipping. Definitely highly recommend for others to use for car parts

Reply from Superspares
Absolutely hopeless people to do business with!
Advertise products that are not in stock.

Reply from Superspares
Quick to find the part I needed which was quite specific for an older and relatively uncommon vehicle (2009 Grandis VRX), especially after failed attempts from my mechanic and SuperCheap. Fast checkout with no fuss. Good shipping speed. Very happy.

Reply from Superspares
I had a very disappointing experience with this company.
I received a faulty pinstripe tape and contacted them straight away to request a refund. It has now been over three weeks, and despite multiple follow-ups, the issue still hasn’t been resolved.
Each time I contact them, I receive polite responses saying the matter is being “escalated” or “reviewed,” but no actual action has been taken. The delay is unacceptable, especially for a clearly faulty product.
Under Australian Consumer Law, this should have been handled much more efficiently.
I would not recommend this company based on my experience.

Reply from Superspares
Great service, great selection of parts and prices. Very fast delivery. Highly recommend

Reply from Superspares
Purchases parts online with Superspares is quick and easy, with free delivery

Reply from Superspares

Reply from Superspares
I have had a great experience with Super spares, their communication is great, they keep you updated, and process the order swiftly.

Reply from Superspares
The parts came from interstate with in 24 hours the price was the best for a set of engine mounts

Reply from Superspares
Prompt delivery parts as advertised good value

Reply from Superspares
Very happy with your staff assistance

Reply from Superspares

Reply from Superspares
Great value. Very fast delivery. Excellent human being customer service

Reply from Superspares
Superspares was awesome posting my Rotors & Pads so quickly.
I will be using Superspares for all four cars our family has.
Love your work Superspares🤘

Reply from Superspares
Faulty hub supplied, returned for warranty before Christmas, still no outcome as at mid February.

Reply from Superspares
My dealings with Superspares have always been positive. They have a great range of products for a wide variety of vehicles. Their online platform is simple to use, listing the parts that are available for the vehicle, then ordering and paying for them. Shortly after ordering, they confirmed the order, picked the order and couriered the parts to my address within a couple of days. I also found that Superspares prices were competitive or cheaper than elsewhere.
I wouldn't hesitate using Superspares for my future automotive needs. AAA+++

Reply from Superspares
Parts arrived exceptionally quickly, especially at the busy end of the year.
Construction looked quality and fit with no issues.

Reply from Superspares
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