Supplement Needs Reviews 39

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Insanely high quality supplements, fast international delivery. Sleep stack literally makes me feel like I've regenerated from a week of damage in one night

Rated 5 out of 5 stars

What you read is what you get - none of this pretend under dosed ingredient panels, true dosing that gives me the confidence knowing what I am taking is doing what it should. I would highly recom... See more

Rated 1 out of 5 stars

Having been a very big advocate for supplement needs over the years- it’s safe to say the standard has significantly dropped. On 4 separate pre workout orders, they arrived late, opened and a pre work... See more

Company replied

Rated 5 out of 5 stars

Genuinely a great all round offering across their health range. I'm not much of a fitness or gym user, but have found the Gut Guard, Probiotics and Glutamine powder have really improved my overall gut... See more

Company details

  1. Vitamin & Supplements Shop

Written by the company

Supplement Needs is a UK dietary supplement company, dedicated to bringing only the most advanced supplements to the market; with full emphasis on quality, dosing and transparency. Beginning April 2018, the SN brand has evolved continuously with the development of some of the world's most cutting edge formulations under the guidance of formulator Dr Dean St Mart PhD. The company has continued to prosper with the launch of its luxurious premium clothing and lifting accessory brand SN CLO in 2022 with the release of it ICON and OVSD series. The SN product range has expanded to over 50 products across 4 distinct categories of Health, Performance, Female and Vegan, with over 30 bespoke formulas meticulously formulated by Dr Dean St Mart PhD such as Sleep Stack, Liver Stack, Heart Stack, Kidney+Blood Pressure Stack, Joint Stack and Thyroid Stack. A huge pain point for customers is having to try trust different companies, for different supplements, and for different ailments - often leaving them with bottles upon bottles in their cupboard, and the time wasted opening each individual tub daily. Dr Dean's vision was to create "stacks" whereby a single supplement product would contain all of the most appropriate ingredients, at the correct dosage, in a single tub; with a one stop shop for all a consumer's dietary supplement needs. For example, rather than having over 15 individual tubs, Heart Stack saves time and valuable cupboard space with its convenient 6 capsule daily serving, all in a single tub. Every formula is grounded deeply in science, with each ingredient carefully chosen based on scientific research, and most importantly and the correct dosage. Continually committed to enhancing the customer journey, SN Education was launched in 2021 to educate on the SN product range and improve customer base knowledge on what to expect from a world class leading company. SNE has since evolved into an industry leading source of continued professional development for the bodybuilding, health and fitness industry with its team of world class Educators.


Contact info

  • Unit 7, Virage Business Park, 132-134 Stanley Green Rd, , BH15 3AP, Poole, United Kingdom

  • supplementneeds.co.uk

3.9

Great

TrustScore 4 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Item not received

I placed an order which was meant to be delivered via Evri. The courier marked the parcel as delivered to a “safe place,” however the proof of delivery image was completely black and the item was not at the property or anywhere I could locate.

I contacted Supplement Needs to report the issue and was then asked to complete a Denial of Receipt form. I attempted to do this, but due to a recent wrist surgery I have no use of my right hand and limited use of my left hand, which made it extremely difficult to complete the required PDF form.

I explained my situation and provided all required information via email, including confirmation of non-receipt and electronic signature. However, I was repeatedly told the claim could not proceed unless the form was fully completed in its original format. I was unable to do this despite trying multiple methods and explaining my accessibility limitations.

Unfortunately, the claim was eventually closed because I could not complete the form, even though all required information had already been provided in writing. Due to this I have not received my lost order.

Overall, I found the process very difficult and not accessible in my situation. I would not recommend this company.

15 May 2026
Unprompted review
Supplement Needs logo

Reply from Supplement Needs

Hi Darcy,

We are sorry to hear that you remain dissatisfied with your experience.

Your order was fulfilled and dispatched within an hour of being placed. Unfortunately, courier issues can occasionally occur; however, we always aim to resolve these situations as quickly and professionally as possible.

After your report of non-receipt, we provided a Denial of Receipt form so that a claim could be raised with the courier and a refund or replacement could be processed as quickly as possible. This document is a formal declaration required as part of the courier’s investigation process. It confirms that the parcel has not been received and also acknowledges that knowingly providing false information may result in further action or prosecution. The declaration further states that incomplete or unsigned forms cannot be accepted and may invalidate a claim for loss.

For this reason, the form must be completed and signed in full in line with our standard operating procedures and the requirements set by our fulfilment and courier partners.

Throughout the process, we remained in regular contact and exchanged multiple detailed emails to explain the requirements and assist where possible. Although we understood the circumstances outlined, we were unable to proceed with the courier claim without a fully completed declaration form.

Despite this, we ultimately issued a full refund as a gesture of goodwill.

We are sorry that you remain unhappy with the experience and wish you well with your wrist injury recovery.

Rated 5 out of 5 stars

Excellent service

Always seem to get my orders next day or day after, even when ordering late afternoon and I'm only choosing the free delivery.

Products are some of the best I can find in terms of being well thought out and having the proper dosages.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, the cream of rice was one of the best I’ve had, great flavour and great texture too! A must during prep especially!

24 August 2024
Unprompted review
Rated 1 out of 5 stars

Poor Product Standard & Delivery

Having been a very big advocate for supplement needs over the years- it’s safe to say the standard has significantly dropped. On 4 separate pre workout orders, they arrived late, opened and a pre workout that represents something that is inedible. Lumps, moisture & open packaging. Not only this we have paid countless times for next day delivery for it to only arrive 3-4 days later, no refund or responsibility is ever taken. This will be the last time we order again. Bear in mind we have passed over 50 customers/our clients to purchase from them but we will be advising elsewhere from now on.

16 August 2024
Unprompted review
Supplement Needs logo

Reply from Supplement Needs

Hi Georgia, we’re sorry that you you’ve had issues with your experience. Regarding the products in question, our customer service team did advise that due to the nature of the ingredients some clumping may occur but this doesn’t affect the desired result of the product itself. We always endeavour to ensure deliveries are made in a timely fashion. As a delivery attempt had been made on the next working day, we’re unable to offer compensation and our delivery service will always give you the opportunity to rearrange delivery at a time that is most convenient.

Rated 5 out of 5 stars

Perfect

Very fast delivery, amazing taste and brilliant service! Can’t fault them at all, would always recommend

1 May 2024
Unprompted review
Rated 5 out of 5 stars

5 STAR!

Vast array of top tier products and the quality is second to none so have the upmost confidence using supplement needs as a strongman athlete.

Also delivery is always very fast and no issues with orders!

5 star

1 August 2024
Unprompted review
Rated 5 out of 5 stars

I’ve used supplement needs products for…

I’ve used supplement needs products for the last couple years. Particularly the health stack products and sleep stack products. I’ve found all their supplements to working brilliantly. And customer service is always satisfactory with quick delivery times.

I recommend supplement needs over any other company out there.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Great!

Always great quick delivery and my go to for nearly everything I get supplement wise, fantastic quality too 💪

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Genuinely a great all round offering across their health range. I'm not much of a fitness or gym user, but have found the Gut Guard, Probiotics and Glutamine powder have really improved my overall gut health. I truly respect their ethos for fully transparent formulas and would highly recommend their products.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

The best supplements in the game...

I have been using Supplement Needs products for over three years now and I would categorically not use any other brands to looks after my performance and health. The products have complete transparency, efficaciously and intelligently dosed. Would definitely recommend!

1 August 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look