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Supplypencil Reviews 

89
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TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I signed up for a small membership with SupplyPencil and was charged twice. When I noticed the double charge, I immediately contacted their support team requesting a refund. All I received wa... See more

Rated 4 out of 5 stars

Late refund ia my concern and need to fully guided if the customer is going to pay for the membership. But the prompt reply from your team is a good impression

Rated 5 out of 5 stars

hello the company was doing great in assisting there client , they are vary comtable to chat , and alero was very great thank you for assisting me in my concern

Rated 5 out of 5 stars

The company is very friendly to its customers, providing constant support.Just like Marshall gave me

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4.2

Great

TrustScore 4 out of 5

89 reviews

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4.2

All reviews

(89)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Charged Twice, Ignored Refund Request, Now Threatening to Charge Again

I signed up for a small membership with SupplyPencil and was charged twice. When I noticed the double charge, I immediately contacted their support team requesting a refund. All I received was a series of automated ticket responses, and no one actually helped me.

I then canceled my membership, yet they still sent me an email saying they would charge me 69.03€ in 3 days to “top up” my account — without my permission.

I have emailed them multiple times asking them to stop the payment, but again, they keep sending the same automated replies and have ignored my refund request.

This company feels dishonest and shady. I’m warning others to stay away from this service, especially if they ask for payment information. I’ve now had to block my card to protect my money.

Avoid this company at all cost.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Good

Though I don't remember signing up for this membership, the customer service representative assisted me well for the refund. Thank you.

20 March 2025
Unprompted review

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