If I could give 0 stars, I would. I have a 13 year old account, and the one time i decide to visit overseas and plug a keyboard and mouse into my console, my account gets hacked. I never found out unt... See more
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False Ban wave in progress do not buy! Since 01.11.22 untill now! Still ongoing! New MW2 game crashes what results in flase bans, serveral reasons for this are already out there. Activision is si... See more
Garbage, doesn't care about players, only profit. Bricking older Gen systems, constant broken sync data loops, huge lag, don't spend money, boycott this atrocious company and all their products... See more
Basicly son accidently linked my Xbox account to the ps5 account. I told them this via support ticket as yes accidents happen I was blown off told I have to wait a whole mother fing year to unlink to... See more
Company details
Information provided by various external sources
Activision Publishing, Inc. is an American video game publisher based in Santa Monica, California.
Contact info
Ocean Park Boulevard 3100, 90405, Santa Monica, United States
- support.activision.com
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Account Hacked
Like most other comments, my account was hacked, the email was changed and 2FA has been setup by the hacker so I have no way to gain access. Support is shocking and I'm getting no response to any of my tickets!
Customer support is non existent…
My Activision account was hacked. My XBL account was unlinked for the hackers XBL account along with their PS account. I still have the account but when I try to unlink the hacker I’m told I have to wait 12 months to do it manually. It would take 30 seconds of customer service to solve this issue but it’s impossible to get customer service. I have seen people in the reviews call Activision a scam and they’re right. For how successful their games are there is no excuse for there to be no customer service. I lost 1200+ hours of gameplay and plenty of $ put into my account. The company caters to hackers in game and out. I could go on and on but I’d be here all day. They’re the worst gaming company I have ever dealt with easily. I opened a case with the BBB over it as a last hope.
Do NOT support/ buy/play anything from Activision.
Activision has deceived Millions of customers if not more, from which 1 was me, after getting in touch with customer service to notify them about a possible mistake and asking to do the right things and update the packs which WE , aka YOU paid for ,
ACTIVISION SUPPORT ENDED THE CHAT !!!
just to confirm- this has indeed happened multiple times... also have proof if Activision tries to deny that.
This studio activision and blizzard are…
This studio activision and blizzard are a scam, They banning account for free, absolutely for no reson. I spend a lot money for games and they just block my account...
I never will use any product of this SCAM studio.
Took my money and gave me nothing
I purchased cod points that I have never received. I have raised two support tickets and no response after two weeks. How is it acceptable for a company making billions of revenue per year from a franchise to then take your money and not provide your goods. It is disgraceful.
The response I received from Activision…
The response I received from Activision support was an utter joke. I requested information on updates files (which were necessary and which weren't) when downloading the MASSIVE file for modern warfare which forces you to download warzone. I have 60mbs download speed on my internet and it would have taken me 9 days non stop to download the full file including all of the extra packs you have to download once you've actually booted up the game.
Obviously this is disgusting and expecting people to download over 220gbs worth of data only to play multiplayer is unacceptable.
The response I got from Activision did not answer my question at all. They replied with a cut and paste page or content and upcoming fixes! Not only that but they closed the ticket as resolved and did not ask for any form of feedback. It took 4 days for a response only for it to have nothing to do with my issue.
I wouldn't even rate them a star if possible there service is not fit for purpose.
My account was hacked
My account was hacked, and they have made it completely impossible to get support from them. They write on their support section, that to be able to get support, you need to create a new account. To create a new account, you need to have a twitter account to link, and a twich account and a steam account, and a mobile phone number. This is the most ret4rded idiotic thing i have ever been put throug. I have decided to just accept that my account is now lost, cause i dont have four hours to go through all your ret4rded crap. Stupid F#¤¤% ret#&% morons. This will defenitely be the last time i have anything to do with Activision.
Account hacked and no support offered
Account hacked and no support offered! Over a year on warzone and all my money and hours ive spent on it now gone! Never again will i buy an activision game, thhank god battlefield is coming out!
hahaha what a joke
hahaha what a joke
Their support is so bad.
The account security is the worst i have ever seen, you can change email adress and password without any type of identity verification.
Want to retrieve your account? Too bad, activision has made it impossible.
Customer support is like a scam call center
I lost my Activision acct. and since then, I have received four emails stating that they need more time. It's been over 20 days and this season will end before I earn tier 100 on the battle pass. I'm sure in their minds, I could just buy the tiers. Worst support ever!
lost everything
Worst Support ever.
Account stolen due to the lack of security of activision it self. Account stolen on the 9th of may. Made a temporary Account following their recovery procedure.
Since then no one answered me. Is impossibile to send email or contact them.
300 hours of gameplay, many cosmethics, damascus.
No one, no one taking care of it.
Unbelievable. I'm 49 i play since atari, never ever had such a bad experience.
krukbee is my nick
Just money takers.
Playing warzone and it just lags out…
Playing warzone and it just lags out and I have to download the entire game, taking me 26 hours! Last activision game I'll ever buy. Jokers.
Straight garbage
Straight garbage. No customer service. Just take your money and lock your account and there is nothing you can do. Never again will i spend a dollar on anything that has to do with activision
Banning innocent players out of the…
Banning innocent players out of the blue. No customer support . Boycot Activision.
Support non existent
Support non existent! I have a game that keeps crashing. I keep getting told it is my internet when it so clearly is not. Support chat cuts you off constantly and the wait can be up to an hour (even to reconnect)!
Steer well clear of them, they are bad news
The worst company for customer service…
The worst company for customer service known to mankind. No way of speaking to someone. Emails and other correspondence gets left in the air with no acknowledgment. Accounts get compromised and they have no sympathy when it comes to resolving it. Money, time and effort have been wasted with no resolution.
Hands down the worst customer service…
Hands down the worst customer service in the entire world. How can they make so much money yet fail to provide quality customer service.
GET BETTER! YOU CURRENTLY SUCK!
Being acc banned without leaving any…
Being acc banned without leaving any reason.. being good makes you suffer, lost around 400$ and they dont even care and ignore my msg.
Ashamed you let real cheaters be inside the game and meanwhile the rest of us trying get answers.
Worth the wait, problem sorted
My experience was very good.
My son’s activision account was hacked and Mark Robinson and Bryan C. have been very helpful.The only downside is the waiting time but I suggest you check the times their offices are open and contact them immediately.
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