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SUPPORTIYA provides call centre service and customer support outsourcing the best specialists for your business in various languages
After one year of collaboration, we can say we are fully satisfied. The SupportiYa service has always been professional, responsive, and highly available.
They not only managed our customers effectively, but also provided valuable advice to help us improve our work and and optimize our sales process.
An extremely productive year, with concrete results. Highly recommended. Voto 10+
Very happy with Supportiya. Their team is very responsive and service-oriented. They have a lot of experience in the Italian market with the Cash-on-delivery model which is important for us. They respond to customers, even in weekend, and are a amazing partner. We are a big cosmetics company who were able to expand into Italy with supportiya as a partner
We have been working for almost a year with SupportiYa to enhance our customer support and also to reduce the churn rate on membership.
Their work is always very accurate and proactive to resolve the inevitable issues that arises when managing the complex questions of customers.
Also their conversion rates on our KPI are also very satisfactory.
I fully recommend their excellent service!
We have been working with SupportiYa for some time now, and their service has been outstanding. Their team is professional, efficient, and well-trained in handling customer calls. They have significantly improved our order confirmation rate, ensuring that our customers receive clear and prompt communication.
I have collaborated with SupportiYa as a business and can only leave the best reviews. The team is highly professional and responsive. And the timing was always good and clear.
Good luck and hope to work sometime together more!
Anastasiia.
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