Richard was very professional and he handled everything really good and resolved my issues. Must recommended.
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See what reviewers are saying
I had an issue with my computer today. it was corrupt I got this customer service rep name Sammy who was very instrumental in resolving 1 of my issues. Then he transferred me to another rep name Sophi... See more
I was at my wit's end trying to resolve my Epson printer connection problem, but Supportly came to the rescue! The app's simple interface made troubleshooting a breeze, and the live support, led by th... See more
Company replied
We we're supported in issues to no protection to internet swifty and with care to said. Very thankful that there are person & persons that go above and beyond. We would suggest Vinnie to work for su... See more
Company details
Written by the company
Supportly App is a customer support app based platform available on App store and Google Play store that provides 24/7 support for consumer-based tech products and services. The company was founded in 2010 by a team of experienced customer support professionals who were frustrated with the lack of quality support available for consumers and the app was launched in 2022. Supportly App offers a wide range of support services, including: Phone support Live chat Email support Social media support In-app support The company's team of experts is available to help consumers with a variety of issues, such as: Troubleshooting technical problems Resetting passwords Resolving billing issues Providing product information Answering general questions And a lot more... Supportly App is committed to providing high-quality support to its customers. The company offers a satisfaction guarantee, and its team of experts is always working to find solutions to customer problems. In addition to its customer support services, Supportly App also offers a number of features that make it a valuable tool for consumers. For example, the platform allows customers to: View their support history Rate and review their support experiences Contact customer support staff directly Supportly App is a valuable tool for consumers who need help with their tech products and services. The company's team of experts is always available to help, and the platform offers a number of features that make it easy to get the support you need. Benefits of using Supportly App: 24/7 support: Supportly App is available 24/7 to help consumers with their tech problems. This is especially helpful for consumers who experience problems outside of business hours. High-quality support: Supportly App's team of experts is experienced and knowledgeable in troubleshooting tech problems. This means that consumers can be confident that they will receive the best possible support. Affordable: Supportly App is a cost-effective option for consumers who need help with their tech products and services. The company offers a variety of pricing plans to fit different budgets. Easy to use: Supportly App is easy to use. Consumers can contact customer support staff by phone, live chat, email, social media, or in-app. **Overall, Supportly App is a valuable tool for consumers who need help with their tech products and services. The company's team of experts is always available to help, and the platform offers a number of features that make it easy to get the support you need.**
Contact info
1914 GOLDEN GATE AVE, 94115, San Francisco, United States
- +18449133100
- contact@supportly.app
- supportly.app
Very professional communications and…
Very professional communications and clear explanions and very quick response to the issue and fixed with in the given time frame.
2 February 2024
Unprompted review
Reply from Supportly App
Thank you for your kind words and positive feedback! We're thrilled to hear that you found our communications professional, our explanations clear, and our response to your issue quick. Ensuring a seamless and efficient resolution within the given time frame is always our priority.
Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you ever have more questions or encounter any issues in the future, please don't hesitate to reach out. We're here to assist you.
Best regards,
Supportly Customer Service Team
Support techs were knowledgeable and…
Support techs were knowledgeable and friendly,
1 February 2024
Unprompted review
Reply from Supportly App
We appreciate your positive feedback! It's wonderful to hear that our support technicians were both knowledgeable and friendly during your interaction. Providing excellent service is our top priority, and we're pleased to know that your experience reflected that.
If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We value your trust and look forward to continuing to assist you.
Best regards,
Supportly Customer Service Team
Sure helped me out because i never…
Sure helped me out because i never would have gotten it right thank you.
31 January 2024
Unprompted review
Reply from Supportly App
Thank you for your kind words! We're thrilled to have been able to assist you, and we appreciate your gratitude. If there's anything else you need help with or if you have further questions in the future, please don't hesitate to reach out. We're here to support you.
Thank you for choosing us, and we look forward to assisting you again if needed.
Best regards,
Supportly Customer Service Team
Reply from Supportly App
Thank you for your positive feedback! We're delighted to hear that you had a great support experience and that Ricky was very helpful. Providing excellent assistance is our priority, and we appreciate your recognition of Ricky's efforts.
If you have any more questions or need assistance in the future, feel free to reach out. We're here to help, and we value your trust in our support services.
Best regards,
Supportly Customer Service Team
Quick assistance regarding my technical…
Quick assistance regarding my technical problems and happy with the resolution provided by My Supportly App Technicians. Must recommended to all.
17 January 2024
Unprompted review
Reply from Supportly App
Thank you for taking the time to share your positive experience with My Supportly App! We're thrilled to hear that our technicians provided quick assistance and that you're happy with the resolution of your technical problems.
Your recommendation means a lot to us, and we're grateful for your trust in our services. If you ever have more technical issues or questions in the future, feel free to reach out. We're here to help and appreciate your support.
Best regards,
My Supportly App Customer Service Team
I was at my wit's end trying to resolve…
I was at my wit's end trying to resolve my Epson printer connection problem, but Supportly came to the rescue! The app's simple interface made troubleshooting a breeze, and the live support, led by the knowledgeable Arun Sangwan, was a game-changer. In no time, Arun expertly guided me through the steps, and my issue was resolved seamlessly. Kudos to Supportly and a special thanks to Arun Sangwan for their prompt and effective assistance! Highly recommended.
15 January 2024
Unprompted review
Reply from Supportly App
Thank you for taking the time to share your positive experience with Supportly and our dedicated technician, Arun Sangwan! We're delighted to hear that our app's simple interface and Arun's knowledgeable assistance made troubleshooting your Epson printer connection problem a seamless experience.
We greatly appreciate your kind words and recommendation. If you ever have more questions or encounter any issues in the future, please feel free to reach out. We're here to assist you.
Best regards,
Supportly Customer Service Team
Really Happy With The Sevices Provided
My supportly is the best app which i have found on the internet so far. Their services and support is irrepressible and the app is very easy to use. It is a recommended app to everyone who is not much technical savvy and looking for some helping hands over the internet to come up with their technical issues.
15 December 2023
Unprompted review
the support was great in terms that i…
the support was great in terms that i could understand (to some degree). highly recommend this service-very grateful i can get on with my work!!!a
11 December 2023
Unprompted review
Reply from Supportly App
Dear April Martin,
Thank you so much for taking the time to share your positive experience with our support team on Supportly! We're thrilled to hear that our assistance was helpful and contributed to your understanding, allowing you to get back to your work with ease.
It's always our goal to provide clear and effective support, and we appreciate your recommendation. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
great job!!!!!!
11 December 2023
Unprompted review
Reply from Supportly App
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with MySupportly App. If you ever have any more feedback or suggestions, feel free to share. We appreciate your support!
Quick and professional service I would…
Quick and professional service I would recommend this service to anyone in need of IT help.
7 December 2023
Unprompted review
Reply from Supportly App
Thank you, Herman Nicholas, for your kind words! We're delighted to hear that you had a positive experience with our IT support service. Your recommendation means a lot to us. If you ever need assistance again or have any further feedback, feel free to reach out. We're here to help!
Regards,
Team Supportly
user friendly
7 December 2023
Unprompted review
Reply from Supportly App
Thank you, Little Miss Western Boutique! We're thrilled to hear that you find our service user-friendly. If there's anything specific you love or any suggestions you have for improvement, we'd love to hear more. Your feedback is invaluable to us!
great help great guy,great job
6 December 2023
Unprompted review
Reply from Supportly App
Thank you, Phyllis Gosnell! We appreciate your kind words and are glad to hear you had a great experience with our service. If you ever need assistance in the future, feel free to reach out. We're here to help!
Best Wishes,
Team Supportly
App is wonderful and easy to use and…
App is wonderful and easy to use and the subscriptions are very affordable.
20 November 2023
Unprompted review
Reply from Supportly App
Thank you so much for your positive feedback! We're delighted to hear that you find Supportly wonderful and easy to use. Providing a user-friendly experience is one of our top priorities, and it's great to know that our efforts are paying off.
We also appreciate your acknowledgment of our affordable subscription options. We strive to offer valuable features at reasonable prices to ensure that Supportly remains accessible to as many users as possible.
Thanks again for your support!
After spending hours on the phone with…
After spending hours on the phone with both Best Buy and Dell Computer tech help, problem was still not solved.
After working with SupporlyApp, Ricky, YAY I can finally print with WIFI again.
17 November 2023
Unprompted review
Reply from Supportly App
Dear Sharon Schumann,
Thank you so much for taking the time to leave us this amazing review! We are thrilled to hear about your successful experience with Ricky from the Supportly App team. Knowing that we were able to resolve the WIFI printing issue that even Best Buy and Dell couldn’t fix fills us with pride.
Our team is dedicated to providing exceptional service and support. It’s customers like you that make our job truly rewarding. We will ensure Ricky receives the recognition he deserves for his outstanding work.
If you ever need further assistance or have any questions, please don’t hesitate to reach out. We are always here to help!
Warm regards,
The Supportly App Team
I am very satisfied with the service
I am very satisfied with the service. He got my printer up and running and i will recommend.
16 November 2023
Unprompted review
Reply from Supportly App
I'm glad to hear that you're satisfied with the service you received for your printer! If you have any more questions or if there's anything else I can help you with, feel free to let me know. If you have friends or colleagues who might benefit from similar assistance, it's great that you're considering recommending the service to them. Thanks for the positive feedback, Josh!
Regards
Team Supportly
Reply from Supportly App
I'm glad to hear that you find the app useful and easy to access, Harry Moynihan! If you have any specific features you'd like to explore or if you have any questions about the app, feel free to let me know. I'm here to help! If there's anything else you'd like assistance with or if you have further feedback, don't hesitate to reach out.
Warm Regards
Team Supportly
very good app
15 November 2023
Unprompted review
Reply from Supportly App
Hi there,
Thanks a bunch for your positive review! We're thrilled to hear you're enjoying the Supportly app. If you ever have suggestions or questions, feel free to reach out. We're here to help!
Best regards
Team Supportly
App is easy to use and user friendly
15 November 2023
Unprompted review
Reply from Supportly App
Hello Cynthia,
We appreciate your feedback! It's fantastic to hear that you find our app easy to use and user-friendly. Creating a seamless experience for our users is a top priority for us. If you ever have more insights to share or suggestions for improvement, we're all ears. Thanks for being part of our community!
Best regards,
Team Supportly
App is wonderful and very easy and…
App is wonderful and very easy and helpful
14 November 2023
Unprompted review
Reply from Supportly App
Hi Joe,
Thank you so much for your kind words! We're thrilled to hear that you find our app wonderful, easy, and helpful. Your positive feedback motivates us to keep delivering a great user experience. If you ever have any questions or suggestions, feel free to reach out. We appreciate your support!
Best regards,
[Supportly App Team]
App service is great and knowledgeable
App service is great and knowledgeable. Very user friendly and short issue resolving time.
14 November 2023
Unprompted review
Reply from Supportly App
Hello Joseph,
Thank you for your wonderful feedback! We're delighted to hear that you find our app service great and knowledgeable, and that the user-friendly experience and short issue resolving time have been valuable to you. If you ever need assistance or have further insights to share, we're here for you. Your satisfaction is our priority!
Best regards,
[Supportly App Team]
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