Supportly App Reviews 261

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Richard was very professional and he handled everything really good and resolved my issues. Must recommended.

Rated 5 out of 5 stars

I had an issue with my computer today. it was corrupt I got this customer service rep name Sammy who was very instrumental in resolving 1 of my issues. Then he transferred me to another rep name Sophi... See more

Rated 5 out of 5 stars

I was at my wit's end trying to resolve my Epson printer connection problem, but Supportly came to the rescue! The app's simple interface made troubleshooting a breeze, and the live support, led by th... See more

Company replied

Rated 5 out of 5 stars

We we're supported in issues to no protection to internet swifty and with care to said. Very thankful that there are person & persons that go above and beyond. We would suggest Vinnie to work for su... See more

Company details

  1. Software company

Written by the company

Supportly App is a customer support app based platform available on App store and Google Play store that provides 24/7 support for consumer-based tech products and services. The company was founded in 2010 by a team of experienced customer support professionals who were frustrated with the lack of quality support available for consumers and the app was launched in 2022. Supportly App offers a wide range of support services, including: Phone support Live chat Email support Social media support In-app support The company's team of experts is available to help consumers with a variety of issues, such as: Troubleshooting technical problems Resetting passwords Resolving billing issues Providing product information Answering general questions And a lot more... Supportly App is committed to providing high-quality support to its customers. The company offers a satisfaction guarantee, and its team of experts is always working to find solutions to customer problems. In addition to its customer support services, Supportly App also offers a number of features that make it a valuable tool for consumers. For example, the platform allows customers to: View their support history Rate and review their support experiences Contact customer support staff directly Supportly App is a valuable tool for consumers who need help with their tech products and services. The company's team of experts is always available to help, and the platform offers a number of features that make it easy to get the support you need. Benefits of using Supportly App: 24/7 support: Supportly App is available 24/7 to help consumers with their tech problems. This is especially helpful for consumers who experience problems outside of business hours. High-quality support: Supportly App's team of experts is experienced and knowledgeable in troubleshooting tech problems. This means that consumers can be confident that they will receive the best possible support. Affordable: Supportly App is a cost-effective option for consumers who need help with their tech products and services. The company offers a variety of pricing plans to fit different budgets. Easy to use: Supportly App is easy to use. Consumers can contact customer support staff by phone, live chat, email, social media, or in-app. **Overall, Supportly App is a valuable tool for consumers who need help with their tech products and services. The company's team of experts is always available to help, and the platform offers a number of features that make it easy to get the support you need.**


Contact info

4.9

Excellent

TrustScore 5 out of 5

261 reviews

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Rated 5 out of 5 stars

The technicians are very excellent and…

The technicians are very excellent and they helped me out with my issues very patiently.

16 August 2024
Unprompted review
Supportly App logo

Reply from Supportly App

Thank you for your wonderful feedback! We're delighted to hear that our technicians were able to assist you patiently and effectively. Providing excellent support is our top priority, and we're glad we could help resolve your issues. If you need any further assistance, don't hesitate to reach out!

Rated 5 out of 5 stars

All the technicians were very helpful…

All the technicians were very helpful and they are always there to help me out with my problems.
Very professional, must recommended to all.

15 August 2024
Unprompted review
Supportly App logo

Reply from Supportly App

Thank you so much for your kind words! We're thrilled to hear that our technicians were not only helpful but also consistently there to assist you with your needs. Professionalism is something we take pride in, and it’s wonderful to know that it made a difference for you. We truly appreciate your recommendation and look forward to continuing to support you!

Rated 5 out of 5 stars

Very helpful technical team and i am…

Very helpful technical team and i am happy with the resolution provided by them.

15 August 2024
Unprompted review
Supportly App logo

Reply from Supportly App

Thank you for your positive feedback! We’re glad to hear that our technical team was able to provide a helpful resolution for you. Your satisfaction is our priority, and we’re happy to know you’re pleased with our service. If you need anything else, we’re here to help!

Rated 5 out of 5 stars

The best support i ever got

This is the best support ever. the are nice and they can help u in any task. the best support agent there ricky, ask for him, nice service and helped a lot

13 August 2024
Unprompted review
Supportly App logo

Reply from Supportly App

Thank you so much for your enthusiastic review! We’re thrilled to hear that you had such a positive experience with our support team. It’s great to know that Ricky made such a strong impression—he’ll be pleased to hear your kind words. We’re always here to assist with any task you need, and we’re glad we could help. Thanks again for choosing our service!

Rated 5 out of 5 stars

All the support was top notch

29 July 2024
Unprompted review
Supportly App logo

Reply from Supportly App

Thank you for your great feedback! We're delighted to hear that you found our support to be top-notch. Providing exceptional service is our goal, and we’re glad we met your expectations. If you ever need further assistance, don’t hesitate to reach out!

Rated 5 out of 5 stars

quick and simple.

29 July 2024
Unprompted review
Supportly App logo

Reply from Supportly App

Thanks for the feedback! We're glad to hear you found our service quick and simple. If you need anything else, we're here to help!

Rated 5 out of 5 stars

Great Experience

Great Experience! Friendly help and very knowledgeable! Courteous and patience with my many questions.

24 May 2024
Unprompted review
Supportly App logo

Reply from Supportly App

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. It’s wonderful to know that our friendly, knowledgeable, and patient approach made a difference. We're always here to answer your questions, no matter how many, and we appreciate your trust in our service!

Rated 5 out of 5 stars

Dave and Sophia we both knowledgeable…

Dave and Sophia we both knowledgeable at there jobs. And will to work with me answering my questions.

14 May 2024
Unprompted review
Supportly App logo

Reply from Supportly App

Thank you for your feedback! We’re pleased to hear that Dave and Sophia were knowledgeable and helpful in answering your questions. It’s great to know they were able to assist you effectively. If you need any further support, we’re here for you!

Rated 5 out of 5 stars

Sammy Walker was terrific.He has so…

Sammy Walker was terrific.He has so much patience and is so kind.
Thank you Sophia

10 May 2024
Unprompted review
Supportly App logo

Reply from Supportly App

Thank you for your wonderful feedback! We’re thrilled to hear that Sammy Walker made such a positive impression with his patience and kindness. We’ll be sure to share your kind words with him. If you need any further assistance, we’re always here to help!

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