Richard was very professional and he handled everything really good and resolved my issues. Must recommended.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had an issue with my computer today. it was corrupt I got this customer service rep name Sammy who was very instrumental in resolving 1 of my issues. Then he transferred me to another rep name Sophi... See more
I was at my wit's end trying to resolve my Epson printer connection problem, but Supportly came to the rescue! The app's simple interface made troubleshooting a breeze, and the live support, led by th... See more
Company replied
We we're supported in issues to no protection to internet swifty and with care to said. Very thankful that there are person & persons that go above and beyond. We would suggest Vinnie to work for su... See more
Company details
Written by the company
Supportly App is a customer support app based platform available on App store and Google Play store that provides 24/7 support for consumer-based tech products and services. The company was founded in 2010 by a team of experienced customer support professionals who were frustrated with the lack of quality support available for consumers and the app was launched in 2022. Supportly App offers a wide range of support services, including: Phone support Live chat Email support Social media support In-app support The company's team of experts is available to help consumers with a variety of issues, such as: Troubleshooting technical problems Resetting passwords Resolving billing issues Providing product information Answering general questions And a lot more... Supportly App is committed to providing high-quality support to its customers. The company offers a satisfaction guarantee, and its team of experts is always working to find solutions to customer problems. In addition to its customer support services, Supportly App also offers a number of features that make it a valuable tool for consumers. For example, the platform allows customers to: View their support history Rate and review their support experiences Contact customer support staff directly Supportly App is a valuable tool for consumers who need help with their tech products and services. The company's team of experts is always available to help, and the platform offers a number of features that make it easy to get the support you need. Benefits of using Supportly App: 24/7 support: Supportly App is available 24/7 to help consumers with their tech problems. This is especially helpful for consumers who experience problems outside of business hours. High-quality support: Supportly App's team of experts is experienced and knowledgeable in troubleshooting tech problems. This means that consumers can be confident that they will receive the best possible support. Affordable: Supportly App is a cost-effective option for consumers who need help with their tech products and services. The company offers a variety of pricing plans to fit different budgets. Easy to use: Supportly App is easy to use. Consumers can contact customer support staff by phone, live chat, email, social media, or in-app. **Overall, Supportly App is a valuable tool for consumers who need help with their tech products and services. The company's team of experts is always available to help, and the platform offers a number of features that make it easy to get the support you need.**
Contact info
1914 GOLDEN GATE AVE, 94115, San Francisco, United States
- +18449133100
- contact@supportly.app
- supportly.app
tech experince
tech was Verry polite and respectful verry smart and helpful
Thank you for saving my file and my…
Thank you for saving my file and my life i greatly apricate your support.
good communication and patience
MY TECH RICHARD WAS EXCELLENT AND…
MY TECH RICHARD WAS EXCELLENT AND ACTUALLY GAVE ME SO MUCH INFORMATION THAT I WILL FOREVER BE IN HIS DEBT. THANK YOU RICHARD MANY BLESSING ALWAYS YOU ARE ONE OF A KIND.
customer service was great
Helpful Support
Sophie Wilson was very helpful and informative during a issue with our computer.
The service was so efficient and…
The service was so efficient and professional. I highly recommend.
very good today
Responsive to needs
Responsive to needs, Explained each step. Patience and non judgemental of my lack of understanding.
The Technician was very patient with me…
The Technician was very patient with me and explained everything.
I had an issue with my computer today
I had an issue with my computer today. it was corrupt I got this customer service rep name Sammy who was very instrumental in resolving 1 of my issues. Then he transferred me to another rep name Sophia also great in assisting me to resolve my issue. They were both phenomenal in assisting me. They were patient, polite & took their time to explain exactly what they were doing. i give them both a 10.
Technician was the most knowledgeable…
Technician was the most knowledgeable person I have ever had at this site.
Thru all three fazes from clean up to…
Thru all three fazes from clean up to payment, very knowledgeable staff with great patience.
I recently retired and had to do my…
I recently retired and had to do my computer maintenance on my own without the IT department at my beg and call. I was so frustrated with trying to do a simple purchase from the an online store that I had to call for help. The process took time and the tech was patient with me as I'm not great on the computer at all. I can truly say that it was well worth the time and effort to know that my computer is operating as it should without the stress!!!
Was an excellent experience. Incredable!
Was an excellent experience. Group made our challenge go away!
Would highly recommend!
The technician was able to resolve my…
The technician was able to resolve my issues quickly and efficiently.
Sophia was very helpful and had…
Sophia was very helpful and had wonderful customer skills.
GOOD SERVICES AND GOOD TECHNICIANS
Sam Wilson was patient and quick to…
Sam Wilson was patient and quick to respond to my questions and concerns. Friendly and helpful as well.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








