Very good initial quote but beware, they will go to great lengths to find a reason to 'amend' your premiums. I am going to the ombudsman with my case and would recommend others do the same. Put a st... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quote was over £200 cheaper than my renewal quote. Very easy, seamless exercise, great communication. Just be aware of all the extras, my driver protection cover for the whole of last year with my p... See more
Used this company before and when renewing again they came up trumps with a very competitive quote for car insurance. Firm/staff are friendly, efficient and supportive. Advice and guidance on policy a... See more
Fabulous Company to do Business with I was dissatisfied with my former Company (Haifax) Been with them for more than 3 years. Changing to Sure Thing, I saved more than 0ne-Third on what Halifax h... See more
Company details
Information provided by various external sources
Car Insurance Broker
Contact info
Maxim 3, 2 Parklands Avenue, Eurocentral, ML14WQ, Motherwell, United Kingdom
- 0344 335 5000
- feedback@surething.co.uk
- surething.co.uk
4.4
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great value for money
18 May 2020
Unprompted review
Great all round service and experience
I recently transferred my car insurance business back to Sure Thing after using an insurance comparison service. I had been with them some time ago and they had handled a claim extremely efficiently during that time. On transferring my business back to them last month I was delighted at how quickly and easily the transfer took place and I have every confidence in their service having had a good experience of this in the past. Quick, efficient and personal service all round
18 May 2020
Unprompted review
Good service and Quick efficient staff
18 May 2020
Unprompted review
So easy and straight forward to use
So easy and straight forward to use, would highly recommend
18 May 2020
Unprompted review
Easy to buy
Easy to buy, good value but haven't had to claim so can't give any opinion on that.
18 May 2020
Unprompted review
Simple to set up and very helpful 1-2-1…
Simple to set up and very helpful 1-2-1 communication over the phone. Best price out there - thoroughly recommend Sure Thing
18 May 2020
Unprompted review
Very quick to get set up
Very quick to get set up. Have had no problems thus far. Very happy. Thank you Sure Thing 👍
17 May 2020
Unprompted review
Extremely helpful advisor under extraordinary circumstances
Extremely helpful advisor when I called.
Considering the advisor was working from home due to the current situation, he sorted my query out straight away.
Very friendly and shall recommend SureThing to family and friends.
17 May 2020
Unprompted review
Very easy to do.
17 May 2020
Unprompted review
Cheapest by a long way, but with all the benefits of my previous insurance
Best price out of all the other insurance companies by a long way. Straightforward and easy transfer from my previous insurance company.
17 May 2020
Unprompted review
best deal ive ever had would recommend…
best deal ive ever had would recommend to anyone
16 May 2020
Unprompted review
Quick efficient service at a…
Quick efficient service at a competitive price very good
16 May 2020
Unprompted review
Overall happy with service
I’ve been with Surething for a few years now. With the exception of a pothole claim which was not covered I’ve had good value and service. Annual admin fee of £20 was an unpleasant surprise though as I’d have expected insurer to pickup costs for the business they get. I do look around each year and although I could have gotten equivalent insurance marginally cheaper elsewhere it was not enough of a difference to change. Overall I’m happy with the service.
16 May 2020
Unprompted review
excellent service well priced thank you.
16 May 2020
Unprompted review
Great company no problems
Great company no problems. Good customer service
15 May 2020
Unprompted review
Great choice great service good…Alan from Southend-on-Sea
Great choice great service good delivery service
15 May 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.