Surfara Reviews 

3
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Tour Agent

Written by the company

Surfara is an online booking platform for surf lessons worldwide. Book with transparent information about group sizes, instructor certifications, equipment, and facilities—details you won't find on generic platforms. The problem: Booking a surf lesson takes 14 tabs, 6 DMs, and luck. Generic platforms charge 20-30% commission, forcing schools to only list expensive private lessons while affordable group classes disappear. Our solution: We charge 15% commission, not 20-30%. This means surf schools can list their €30 beginner group lessons alongside premium experiences. We show 19 surf-specific details before you book—group size, languages spoken, instructor certifications, board types, facilities, and more. Currently 75 surf schools across 23 destinations including Portugal, Costa Rica, Bali, Sri Lanka, and Morocco. Built by surfers, for surfers. Making the sport accessible to anyone through better information and fairer economics. Based in Utrecht, Netherlands. Founded in 2023.


Contact info

3.5

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(3)

3 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great platform especially for surfers

Great platform, booking and as very easy. I love that it’s tailors specific to surfers.

12 April 2026
Unprompted review
Surfara logo

Reply from Surfara

Thanks Marijn! That's exactly what we're building for. Surf-only, nothing else.

Koen,
Founder of Surfara

Rated 1 out of 5 stars

Quite poor experience

Quite poor experience. We booked a surf session on Sunday evening for Monday morning 7 am. They confirmed the session on Monday morning at 6:45 am and they expect us to make it to the session. And all of this after multiple follow up on email for the whole night. I even dropped a mail at 6:15 am to check the status of my booking.
They mentioned in big letter on their website how they are better at Airbnb. I can say one thing for sure - not at customer support. Clearly !

13 April 2026
Unprompted review
Surfara logo

Reply from Surfara

Hi Rajul,

I hear you, and I understand the frustration. Getting a confirmation 14 minutes before a 7 AM session is not a good experience, and I'm sorry about that.

I've already been in touch with you personally to sort this out.

I started Surfara to make booking surf lessons simple and fair for everyone. When that doesn't happen, I take it personally. We've immediately introduced a booking cutoff for early morning sessions to make sure it doesn't happen again. Your feedback genuinely helped make the experience better for every surfer who books after you.

If you'd ever reconsider giving Surfara another try, your next session is on us. Reach out to me directly and I'll arrange it.

Koen,
Founder of Surfara

Rated 5 out of 5 stars

Our surf coach in Bali recommended…

Our surf coach in Bali recommended surfara for Sri Lanka. Liked the booking experience, wish I knew about this earlier tbh

Tip: check the group sizes before you pick. some schools do way smaller groups

1 March 2026
Unprompted review
Surfara logo

Reply from Surfara

Love that your coach in Bali pointed you our way. That kind of word-of-mouth means a lot to us.

And solid tip on group sizes. That's exactly why we show it on every listing. Makes a bigger difference than most people expect.

Glad the booking felt easy. Hope Sri Lanka delivered. 🤙

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look