While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the product's effectiveness in optimizing content and improving SEO rankings, noting its user-friendly interface and comprehensive features. Many appreciate how the tool simplifies complex SEO tasks, making it accessible even for those with limited prior knowledge. The content editor, keyword research, and AI-powered ranking features are consistently praised for their ability to streamline workflows and provide valuable insights. However, some customers expressed dissatisfaction with the cost, particularly regarding AI credits and the overall value for money. A few users also mentioned occasional inaccuracies in NLP terms or SERP data, and some found the navigation challenging at times. There were also concerns about the AI tool's output not always being suitable for transactional content and discrepancies in AI detection compared to other tools.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting the platform's ease of use and... See more

Website

Consumers find the website to be positive, highlighting its effectiveness in improving SEO rankings and... See more

Product

People report positive experiences with the product, often describing it as a "decent piece of software" and... See more

Artificial intelligence

Clients share ambiguous opinions on artificial intelligence. Many reviewers praise the AI tools for being... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. Many consumers praise the platform, stating it... See more

Reviews shaping this summary

Rated 4 out of 5 stars

SurferSEO is an amazing tool for content optimization and SEO analysis. It’s super helpful for improving on-page SEO, keyword density, and overall content structure. However, I’ve noticed that somet... See more

Rated 4 out of 5 stars

Aside from the cost, which is high for one user, Surfer is an easy to use tool for article writing. For someone with little computer experience and zero SEO knowledge I've found moving from keyword re... See more

Rated 4 out of 5 stars

Surfer has been a great help for our pages and clients in English. However, even when the audits are done in English-speaking countries, it is not very good at analyzing Spanish content in those count... See more

Rated 5 out of 5 stars

Surfer helps us a lot in terms of content optimization. We wouldn't be able to implement some changes, or it would take a lot of time to improve our articles to such a significant extent. We also va... See more


Company details

  1. SEO Service
  2. Internet marketing service

Written by the company

Surfer helps brands win visibility in both traditional search and AI-generated answers. Our all-in-one platform tracks where your brand appears across Google, ChatGPT, Perplexity, Gemini, and more—then shows you exactly how to improve your presence. From AI Tracker and GSC-powered site insights to rank-ready content templates, one-click optimization, and automated internal linking, Surfer turns SEO and AI visibility into a single, scalable workflow. Built for teams, designed for predictable growth, and proven to double your chances of ranking in the top 10 within 30 days.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 23% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Priceless Content Solution for SMB & Entreprenuers

Priceless Content Solution for SMB/Mid-size businesses. We've been using SurferSEO for our content generation and optimization needs since around 2023 or 2022 when practical AI tools began to explode. Prior to this, we were doing things manually, through S.M.E., or through other tools such as directly within ChatGPT to help; however, SurferSEO has been a game changer and one of the most important aspects that I value the most about SurferSEO is their competitiveness, natural interest in feedback & the speed to which they are continuously improving their product and offerings. With AI solutions rapidly expanding and features constantly evolving, this is critical for SurferSEO and competitors.

Speaking of competitors, for full transparency, we've explored and used a wide range of other solutions with the closest competitor in my opinion being Scalenut; however, we continue to stick with SurferSEO as the features and pricing are still better for our needs and Scalenut, or any other competitor to date, simply doesn't provide a compelling enough value or feature-set to entice us to switch solutions. We review solutions on a quarterly or bi-annual basis to make sure we're utilizing the right tool for the job while staying up to date with advances in solutions and capabilities, yet, SurferSEO is keeping pace if not over delivering on features, more quickly and beneficial than what we've seen with other competitors over the last few years which I think is underrated by many when assessing solutions for business demands.

None the less, here's a list of pros and cons based on our experience thus far in case it helps anyone.

Pros:
-Easy to use and one of the best automated methods of identifying and creating ideas, "human" style content from scratch & to optimize existing content across multiple websites, streamlined content process where you can create content briefs/outlines automatically, or build templates and use that as your content brief/outline.
-Full control over content creation/optimization processes from brief/outline to execution. You can automate like autopilot or cruisemode, deploy to Wordpress using dedicated SurferSEO plugin, or have a more hands-on approach.
-Love the ability to import/add pages by URLs or have the system scan existing websites for page URLs to optimize existing on-page content.
-Love the ability to have "Sites" to organize content optimization as well as Folders/tags to organize new content and existing content optimization.
-Has the ability to set targets/goals for Sites and tracks your progress towards those goals over time, sort of gamifies the content optimization and creation process for teams. You can set monthly or quarterly targets for organic clicks/rankings/etc... per Site.
-Relatively generous and competitive credit allowance; however, we're on a legacy plan which I find has more value & credits than current plans for less cost. Frankly, the current newest pricing is still a good deal and value but if we weren't on a legacy plan, I would be concerned about cost as I think the current pricing and plans are a bit pricey compared to competitors and plan features/credits.
-Ability to increase AI Credit allowance at any time without impacting subscription plan. If you need more AI credits, you can purchase more in bundles at competitive rates and not have to entirely upgrade your core subscription plan.
-AI Credits are applicable to pieces of exported/completed copy as far as I'm aware and not currently applicable to iterations of content. For instance, if you have 2 credits, that nets you 2 pieces of content such as 2 blog posts or pages and not iterations. This is a big deal in my opinion as most other solutions use credits for each AI Generation/Iteration of content. For example, with other solutions if you have AI generate content or re-write content, but you don't like it and have it re-generate/re-write the content again and again, these other solutions use an AI Credit for each attempt or version, sort of like free versions of ChatGPT or Microsoft Copilot. SurferSEO at least for our legacy plan, which I don't think they've changed this for new plans either, the AI credits go by piece of content not by iterations of a single piece of content whether blog post or core page.
-Dedicated Wordpress Plugin is perfect for our needs, highly compatible and works well with RankMath, etc...

Cons:
-AI Tracker is nice but too expensive for our budget. Wish this was cheaper, especially for existing customers. Although, it is priced competitively with other solutions, it's still out of reach I think for SMB or many individuals.
-Dashboard is nice & easy to use but I feel lacks customization/personalization.
-Lacks integrations beyond GSC/Wordpress

18 November 2025
Unprompted review
Rated 5 out of 5 stars

I love it

I love it! Surfer is a game-changer when it comes to SEO content writing. It's an absolute foundation for every content writer's work.

18 November 2024
Unprompted review
Rated 4 out of 5 stars

Great SEO tool with minor inconsistencies

SurferSEO is an amazing tool for content optimization and SEO analysis. It’s super helpful for improving on-page SEO, keyword density, and overall content structure. However, I’ve noticed that sometimes it gives inaccurate NLP terms or pulls slightly off SERP data, which can be frustrating. Thankfully, this doesn’t happen often.

Apart from that, I’m really happy with everything they offer. From the Content Editor and Audit features to Keyword Research and the SERP Analyzer. It’s a complete package for anyone serious about SEO and content performance. Highly recommended!

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Surfer SEO makes SEO content fast and…

Surfer SEO makes SEO content fast and effective. The Content Editor gives clear steps to improve your rankings, and the SERP Analyzer quickly shows how to beat competitors. It's easy to use and saves hours each week.

The pricing is affordable compared to similar tools. AI drafts occasionally need edits, but the value and frequent updates make it excellent for marketers and agencies growing organic traffic efficiently.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing tool

I have been using Surfer for several months now, and it has definitely added to enhancing my blogs and articles. You just need to know how to use it.
In the beginning, it was difficult, but once I learned how to use it properly, it excelled.

18 November 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a large number of AI…

I purchased a large number of AI credits that I wasn’t able to use within a month, and then they required me to pay for a monthly plan in order to use my credits. Their humanizer tool produces articles of terrible quality. This tool is a scam.

12 November 2025
Unprompted review
Rated 2 out of 5 stars

I love the app but there is a few…

I love the app but there is a few things that I feel needs to be fixed.I found on indeed that they were hiring for a job position part-time full-time then somebody got back to me. She's very sweet she helped me through his stuff. The only issue I have with the app is the lucky orders I keep on getting them the more money I'm putting into the app the more money I'm losing now for 15 days it was good I didn't have to put much money at all every time I was earning I was just saving it into the app well the next day kept on building and building and building this last two 6000 I got stuck with a lucky order of 1, 252 I was told that I have to fulfill that order to move on. I was like okay $6,000 plus that on top of it that's good money I could need that right now with this economy put it in today I got stuck with another right when I was finishing the task this time it told me I needed to put $2,000 plus to get 9k I was in shock 9k is a lot I could benefit from it. But I got upset because I could not fulfill that amount that they were asking for. Something needs to be fixed I contact my cash app where I did cryptocurrency and they told me they could not fix the problem because it was crypto.

6 November 2025
Unprompted review
Rated 3 out of 5 stars

Good system but way too many emails

I have just signed up with Surfer for a 1 year "Scale" subscription.

The software is fine, very comprehensive, though I find navigation a bit of a challenge at times, despite it having been simplified a little recently.

I chose this plan because the sales page says you get a free onboarding call, amongst other things, but I have yet to receive any notification or invitation for this. That's disappointing but it's early days...

The reason for dropping a start on the review, which would otherwise have been 4, I am constantly bombarded with emails from Surfer. Several emails a day.

I am trying to run my own business and simply don't have time to sit and watch 2 hour videos.

Just onboard me with my personal call. That's what I need!

28 October 2025
Unprompted review
Surfer logo

Reply from Surfer

Hi David! You should've received an invitation to the onboarding call right after your first login (email + in-app banner) — I'm sorry to hear it got lost :(

Here's a quick remedy: please schedule a time that suits you here https://calendly.com/surfer-1/surfer-onboarding-call-new

Rated 1 out of 5 stars

Got roped into a scam on this website

Got roped into a scam on this website. Total waste of time and money. Thanks a lot

25 October 2025
Unprompted review
Surfer logo

Reply from Surfer

Hi Ethan! Can you please elaborate on what you mean by "got roped into a scam"?

We're a legally functioning SaaS company that offers subscription-based access to AI SEO tools.

That said, we've been notified about WhatsApp scammers pretending to be SurferSEO — we have no affiliation whatsoever with these individuals, and if you're referring to them, then this review landed in the wrong place. Unfortunately, these scammers have been impersonating our company and brand without authorization.

While Surfer is not a party to this scam and has no access to or control over the platform or the funds involved, we strongly encourage you to follow these steps:

1. Report to local authorities - Please ensure the report includes the fraudulent website address, all wallet addresses, and any communications or transaction records.
2. Notify your bank or crypto exchange - They may be able to flag the transactions and assist in blocking further unauthorized activity.
3. Inform relevant cybersecurity or financial crime units - In some countries, this may include cybercrime hotlines or national reporting centers.
4. Avoid further contact with the scammers and do not transfer any additional funds, even if they claim to “unlock” or “refund” your money.

If you would like, you may share a copy of your police report reference number with us: support@surferseo.com. While we cannot intervene in individual cases, we are actively collecting evidence to support law enforcement and to facilitate takedown actions against impersonation websites.

And finally, please remain cautious of any individuals or websites claiming to represent Surfer outside our official channels:

Official website: https://surferseo.com
Official emails: [@surferseo.com] only
Official certificates only via Surfer Community: https://community.surferseo.com/c/

Rated 4 out of 5 stars

Optimize articles

SurferSEO has been a great tool to optimize articles, especially in English. I would love it if it was better in Spanish as well.

14 October 2025
Unprompted review
Surfer logo

Reply from Surfer

Much appreciated, Caro! Would you be willing to share more feedback on what was not up to your standards with Spanish articles? The more detailed, the better — we'll use your insights and examples to improve our language models. You can drop your feedback here: support@surferseo.com

Rated 4 out of 5 stars

A handy tool but check content

A handy tool but check content as it does make mistakes

10 October 2025
Unprompted review
Surfer logo

Reply from Surfer

Thank you for the review! Can you tell me a bit more about the content mistakes? If it's something we can fix and improve, I'd love to do it.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look