Surf Monger Reviews 379

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Bought a Jobe dry bag - very good price and very quick delivery. Turned up with no shoulder strap in the box - heard back from Chad within hours of my email advising her post out the missing shoulder... See more

Company replied

Rated 5 out of 5 stars

Excellent speedy delivery and very pleased with the SUP. Purchased for myself as a 65kg adult as a second board, ( Already have a Red 10.6, as main board, used on lakes in all conditions, sea when... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service!! Chad couldn’t have been more helpful with my questions and allowed us to arrange collection while we were visiting the New Forest. Couldn’t recommend enough. Also had an iss... See more

Rated 5 out of 5 stars

Had great customer service from Chad. Couple of issues with payment checking out - Chad called a couple of times to resolve the problem. Couldn't recommend highly enough. Just good to experience gre... See more


Contact info

5.0

Excellent

TrustScore 5 out of 5

379 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Great company for all your water sports…

Great company for all your water sports needs and accessories. Amazing customer support and fast shipping

24 April 2024
Unprompted review
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Reply from Surf Monger

Thanks for the review Ben - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC 🤙

Rated 5 out of 5 stars

Please they popped up in my search

Popped up in a search. Price was very competitive and purchase experience first rate. Product arrived really promptly and I am delighted - thanks

Would use again without hesitation

6 April 2024
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Reply from Surf Monger

Thanks for the review Robin - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC 🤙

Rated 5 out of 5 stars

Great experience with New Forest Surf.

Great experience with New Forest Surf.
Very satisfied with the sunglasses as it was exactly as described.
Totally recommend.

2 April 2024
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Reply from Surf Monger

Thanks for the review Luiz - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC 🤙

Rated 5 out of 5 stars

Sweet as 🤙🤙🤙

27 March 2024
Unprompted review
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Reply from Surf Monger

Thanks for the review Stuart - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC 🤙

Rated 5 out of 5 stars

Great service.

Great speedy service. Thanks

25 January 2024
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Reply from Surf Monger

Thanks for the review Chris and being a great repeat customer - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC 🤙

Rated 5 out of 5 stars

Great product

Great product, arrived on time

26 January 2024
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Reply from Surf Monger

Thanks for the review Andi - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC 🤙

Rated 5 out of 5 stars

Really good prompt service

Really good prompt service. Can’t recommend these guys highly enough.

25 January 2024
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Reply from Surf Monger

Thanks for the review Charlie - we really appreciate you taking time to share your opinion. See you in the surf! Chad @ NFSC 🤙

Rated 5 out of 5 stars
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Reply from Surf Monger

Thanks for the review Paul and being such a great return customer, 7 orders now ! - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC 🤙

Rated 5 out of 5 stars

RSPro Rail tape

Good product. Excellent price and quick delivery

16 January 2024
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Reply from Surf Monger

Thanks for the review Adrian - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC 🤙

Rated 5 out of 5 stars

All good

As ordered. All good.

5 January 2024
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Reply from Surf Monger

Thanks for the review Katja - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC 🤙

Rated 5 out of 5 stars

Fantastic service from start to finish.

Fantastic service from start to finish, with excellent communications at all times. Will definitely be ordering again in the future.

2 January 2024
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Reply from Surf Monger

Thanks for the review Ryan - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC 🤙

Rated 5 out of 5 stars

Excellent delivery

Excellent delivery, packaged well. Very pleased with product. Thanks

15 December 2023
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Reply from Surf Monger

Thanks for the review Donna - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC

Rated 5 out of 5 stars

Great service - RSPro for wingboard

Great service - kept me up to date with stock and processed order quickly. Thanks.

5 December 2023
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Reply from Surf Monger

Thanks for the review and repeat orders James - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC

Rated 5 out of 5 stars

Very straightforward process ordering…

Very straightforward process ordering item,excellent communication,fast delivery & well packaged.

16 November 2023
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Reply from Surf Monger

Thanks for the review Andy - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC

Rated 5 out of 5 stars

Excellent service

Excellent service

29 October 2023
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Reply from Surf Monger

Thanks for the review Richard - we really appreciate you taking time to share your opinion. Enjoy the towable. See you on the water! Chad @ NFSC

Rated 5 out of 5 stars

Good experience

Bought a Jobe dry bag - very good price and very quick delivery. Turned up with no shoulder strap in the box - heard back from Chad within hours of my email advising her post out the missing shoulder strap / received a few days later. Whilst not ideal they did respond very quickly and rectified the issue very quickly - very good experience overall.

20 October 2023
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Reply from Surf Monger

Thanks for the review Sheriden - we really appreciate you taking time to share your opinion and glad we got the problem sorted quickly. See you on the water! Chad @ NFSC

Rated 5 out of 5 stars

Great price and speedy

Great price and speedy! Loving my new waxless traction!

8 October 2023
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Reply from Surf Monger

Thanks for the review Alastair - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC 🤙🏼

Rated 5 out of 5 stars

Best prices

Best prices. Fast delivery!

14 October 2023
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Reply from Surf Monger

Thanks for the review John - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC 🤙🏼

Rated 5 out of 5 stars

Very quick response to my email query…

Very quick response to my email query and very quick receipt of order

6 October 2023
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Reply from Surf Monger

Thanks for the review Liz - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC 🤙🏼

Rated 5 out of 5 stars

Best surf shop around very friendly

Best surf shop around very friendly

29 September 2023
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Reply from Surf Monger

Thanks for the review Wayne and thanks for being a legend yourself dealing with our 3rd party shipping problems. 🙏 See you on the water! Chad @ NFSC 🤙🏼

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