Surreal Succulents Reviews 

311
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful selection of healthy plants, highlighting that the vegetation arrives carefully wrapped and in gorgeous condition. Many buyers also emphasize the straightforward online ordering process, alongside reliable shipping that ensures items arrive promptly and safely. People note that the business offers exceptional support and useful advice regarding long-term plant care after purchase. Some reviewers were not happy with the plant sizes, noting that certain items were smaller than anticipated or differed from the website pictures. A few individuals also mentioned that because the specimens arrive bare rooted without pots, customers should prepare containers in advance.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting stunning, healthy plants that arrive... See more

Quality

Customers consistently note positive experiences with quality, highlighting that plants arrive securely... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders arrive promptly and quickly... See more

Order

Users describe positive interactions with order, highlighting that the process is consistently easy and... See more

Service

Customers had positive experiences with service, frequently praising prompt support, helpful advice, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really like the selection at Surreal succulents and have had the cuttings turn up very well wrapped and packaged for transport. I have had 5 succulents in total over the last few months so very... See more

Rated 5 out of 5 stars

What a great plant shopping experience. The order was easy to place, and it wasn't long before my plants arrived. They were carefully packaged, and were in great condition. I had a question about grow... See more

Rated 5 out of 5 stars

Wonderful selection of plants, great website and prompt delivery. I was nervous about the plants being delivered bare rooted - no need. They were really well packed and in good condition. Everythi... See more

Rated 5 out of 5 stars

This is my 3rd order from Surreal Succulents. Each delivery has been on time with individual plants well packaged and labelled. I have chosen 16 different Aeonium, 13 seem to be doing ok, unfortunatel... See more

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4.9

Excellent

TrustScore 5 out of 5

311 reviews

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4.9

All reviews

(311)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Ordered some succulents and soil from this company. Items packaged really well, arrived in good shape, and have grown beautifully. The website has amazing choice on there!

12 March 2026
Rated 5 out of 5 stars

Healthy plants!

So pleased with my succulents! Yes, they were a little sad and floppy upon unpacking after their long journey, but they perked up the next day after a good repotting and watering. They're great quality plants and I will definitely be ordering from here again.

1 September 2026
Rated 5 out of 5 stars

Never disappoints

Plants are always well packed and arrive without damage. Pricing is reasonable for the quality & assurance that the plant has been well cared for.

I'll be back!

1 September 2026
Rated 5 out of 5 stars

I am more than happy with the service…

I am more than happy with the service given to me by Surreal Succulents over the years. The website is clear and easy to follow and I always get the plants I am expecting. I find the website has the information I need and I especially like the printed name tags sent with the plants. I really like this business and find they are easy to follow and knowledgeable about their business.

1 September 2026

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