Surreal Succulents Reviews 

311
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the wonderful selection of plants available online, noting that their orders always arrive promptly and are securely packaged for safe transport. People truly love the healthy condition of the greenery, sharing that the growing specimens establish quickly and look stunning once placed in their home gardens. However, some customers also noted that certain plants were much smaller than anticipated based on the pictures displayed on the website. A few reviewers additionally mentioned that items arrived wrapped loosely in paper rather than being planted inside proper pots.

What people talk about most

Quality

People report positive experiences with quality, highlighting that plants consistently arrive in healthy,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt arrivals and parcels... See more

Order

Consumers find order to be positive, highlighting that the process is straightforward, easy to complete, and... See more

Service

Reviewers mention positive feedback about service, frequently highlighting prompt delivery and helpful advice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really like the selection at Surreal succulents and have had the cuttings turn up very well wrapped and packaged for transport. I have had 5 succulents in total over the last few months so very... See more

Rated 5 out of 5 stars

What a great plant shopping experience. The order was easy to place, and it wasn't long before my plants arrived. They were carefully packaged, and were in great condition. I had a question about grow... See more

Rated 5 out of 5 stars

Wonderful selection of plants, great website and prompt delivery. I was nervous about the plants being delivered bare rooted - no need. They were really well packed and in good condition. Everythi... See more

Rated 5 out of 5 stars

This is my 3rd order from Surreal Succulents. Each delivery has been on time with individual plants well packaged and labelled. I have chosen 16 different Aeonium, 13 seem to be doing ok, unfortunatel... See more

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4.9

Excellent

TrustScore 5 out of 5

311 reviews

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4.9

All reviews

(311)

135 reviews in the last 12 months

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Rated 5 out of 5 stars

The succulents were delivered as expected, it’s a leap of faith to hope they will all survive

The succulents were delivered as described with bare roots and I was glad that I had bought a new bag of compost to be able to plant them right away. I followed the guidance not to water for a week and 6 days on the plants are looking ok. I hope they all survive but I can’t confirm that yet. The actual quality, variety and colours of succulents I ordered are fabulous. Fingers crossed they are happy in their new home. I’m happy with my choice of plants.

30 April 2026
Rated 5 out of 5 stars

Great quality plants

Great quality plants! It was the first time I bought plants online, they were tiny when I received them, wrapped in paper, I potted straight away in compost proper for succulents, and they almost doubled in size in two weeks! They are gorgeous, I keep my succulents indoors on the windowsill. I haven't seen these kind of succulents in the nurseries around the area I live, they are very unusual. My favourites are the Aeonium Kiwi and Plum thumb.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Plants arrived well packaged, individually wrapped and with a printed plant pot label ready for potting up.
I’ve ordered from a few suppliers previously & this is the first time a “proper” pot label has been included … a nice touch & looks much neater than a hand written pot label.
Ordered 5 plants, all in good health .. extra 2 (duplicates) included .. I guess because plants may have been on the smaller size for them?
Anyway all good, would order again

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Lovely shop

I bought a selection of succulents and substrates from here. All packaged really well.
These plants do not come potted, so make sure you have succulent pots to hand.
Beautiful plants.
I also ordered the grit to top the substrate which really sets your plants off! It’s stunning…if grit can be stunning.
I will buy from here again!

30 March 2026
Rated 5 out of 5 stars

I bought a aeonium and a aloe

I bought a aeonium and a aloe, the aeonium was A replacement for one I had lost over the winter, just fell for the aloe, one I hadn't got. Love surreal succulents always so much to choose from and always healthy plants

12 March 2026
Rated 5 out of 5 stars

Repeat buyer

Have bought several plants from this nursery and they have all arrived well packaged, healthy and have thrived. Have bought several times and have never been disappointed. Would highly recommend.

2 March 2026
Rated 5 out of 5 stars

Great customer service

Great customer service, great products. I had ordered one of the build-your-own gardens for Mother's Day. It hadn't shipped out after a few days so I e-mailed to ask if it would be there in time. They got it out the same day with expedited shipping. Mum loved it. Thank you!

12 March 2026
Rated 5 out of 5 stars

Fantastic

Always a great experience,I ordered,plants arrived within a couple of days,beautifully packaged with a care note You have a lovely variety of aeoniums..my favourite... abd you sell a variety of sizes not all sellers do. Great communication.Looking on the website daily for more large sized plants..availability.

9 March 2026
Rated 5 out of 5 stars

Excellent product

Arrived earlier than expected. Each plant was individually wrapped, with a lot of care and attention. A plant label attached to each. Clear instructions provided. All now potted up and awaiting results. Thoroughly recommended.

14 March 2026
Unprompted review

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