Surrey Handyman Reviews 

437
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 272 reviews, reviewers overwhelmingly had a great experience with this company. Customers often share that the tradespeople are extremely polite, punctual, and highly skilled at handling various home improvement projects around the house. People really appreciate the prompt communication, quick scheduling, and the clean, tidy condition in which the workspace is left after every task. Some reviewers were not happy with the overall pricing structure, noting that certain jobs ended up being quite expensive or higher than initially agreed with the office. A few consumers also pointed out that managing company arrangements can occasionally lead to unexpected costs and less predictability regarding the final bill.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting punctual arrivals, professional... See more

Staff

Clients share positive opinions on staff, frequently highlighting their punctuality, professionalism, and... See more

Quality

Consumers express great satisfaction with the quality and workmanship of the services provided. Reviewers... See more

Price

People report positive experiences with price, highlighting transparent and fair pricing. Consumers... See more

Response time

Reviewers express great satisfaction with the prompt response times and reliable communication. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Communication is first class. Person at end of a phone, transparent pricing, booking emails, and follow through receipts. Daniel came to install my integrated dishwasher and did an excellent job. He... See more

Company replied

Rated 5 out of 5 stars

Another great service by Mick fixing door locks and velux blind. Last week he did a great job installing wood panelling, a floating cabinet and a large screen TV. Always professional, courteous and hi... See more

Company replied

Rated 5 out of 5 stars

I rang this company this morning as the toilet wasn’t flushing, spoke to a very friendly man who contacted a plumber who was available to come out straight away. Dariusz turned up, was polite and pr... See more

Company replied

Rated 5 out of 5 stars

We hired Dave Wren to replace three light fittings (roses), service two extractor fans, and swap out a wall socket. He was punctual, friendly, and did high-quality work on all tasks. His pricing was a... See more

Company replied


Company details

  1. Handyman
  2. Electrician
  3. Central Heating Service
  4. Plumber
  5. Property Maintenance

Written by the company

Trusted Plumbing, Electrical and Handyman Services Working across Surrey, Sussex & South West London since 2009 Our own team carry out the work in your home and we have real people on hand to help you book. Every job is fully guaranteed. A Reliable Local Team You Can Call When Something Needs Sorting Surrey Handyman exists for one simple reason. Homes and businesses need ongoing care, and finding someone dependable to do that work should not feel difficult. Since 2009, we have undertaken more than 40,000 service visits across Surrey, supporting homeowners and businesses with practical, reliable property work. What began as straightforward handyman jobs has grown into a well-organised, multi-trade service built on experience and long-term trust. We are not a directory or a platform like Checkatrade. All work is carried out by our own carefully vetted and professionally trained team, including plumbers, electricians, heating engineers, and skilled trades. That means you know exactly who is coming to your property.


Contact info

4.9

Excellent

TrustScore 5 out of 5

437 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(437)

271 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

On time, reliable, professional. Great job!

On time, reliable

8 April 2026
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Thank you for your kind feedback. We’re delighted to hear you found our service on time, reliable, and professional. We truly appreciate your support and are very pleased you were happy with the job completed.

Kind regards,
Surrey Handyman Team

Rated 5 out of 5 stars

Great work

Eugen was a pleasant, courteous man who knuckled down to his work and completed it efficiently. Assuming the material used works long-term, it has been a very good service and worth the cost.

8 April 2026
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Thank you for your thoughtful review. We’re delighted to hear Eugen provided such pleasant, courteous, and efficient service throughout the job. It’s great to know you felt the work was carried out professionally and represented good value. We truly appreciate your feedback and your trust in Surrey Handyman.

Kind regards,
Surrey Handyman Team

Rated 1 out of 5 stars

The cost was extreme

The cost was extreme, the handyman that came out took 4 and 3/4 of an hour to put up 4 curtain poles (basic window size) and 2 TV’s (30” ones) on the wall and was charged almost £300

Will not be using these services again due to this.

26 March 2026
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Thank you for taking the time to leave your feedback. We’re sorry to hear that you were disappointed with the cost of the service provided.

We understand your concerns, particularly when comparing this visit to a previous painting job we undertook, where you were happy with both the work carried out and the amount charged. However, different services attract different rates depending on the nature of the work being completed. Installation services such as mounting TVs and fitting curtain poles require different skills, equipment, and fixings compared to decorating work, which is reflected in the pricing structure. We do offer transparent pricing, and all of our rates are published on our website.

We have attempted to contact you to discuss your concerns further and review the job with a view to reaching a suitable resolution. We would still welcome the opportunity to speak with you, so please contact our customer service team with your booking details at your convenience.

Kind regards,
Surrey Handyman Team.

Rated 5 out of 5 stars

Excellent

Excellent. The curtain rail turned out to be a rather fiddly one but was still done expeditiously and well

1 April 2026
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Thank you for your lovely feedback. We’re delighted to hear the curtain rail was installed successfully despite it being a particularly fiddly job. It’s great to know the work was completed efficiently and to a high standard. We truly appreciate your kind comments and look forward to helping you again in the future.

Kind regards,
Surrey Handyman Team

Rated 5 out of 5 stars

New felt roof

Booked Gary to put new felt on the roof of a large shed at the bottom of my garden. Excellent job, he also suggested replacing the wooden battens as the old ones had rotted, now looks good as new!

30 March 2026
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Thank you for your fantastic review. We’re delighted to hear Gary did an excellent job replacing the felt roof on your shed and that his recommendation to replace the rotten wooden battens helped achieve such a great final result. It’s wonderful to know the shed now looks as good as new. We truly appreciate your feedback and your trust in Surrey Handyman.

Kind regards,
Surrey Handyman Team

Rated 5 out of 5 stars

Well organised company

Well organised company. Have used them before and will again. Prompt quote where they actually come and visit the job to be done (rather than some who ask for photos!)
Prompt friendly staff who carried out a great job and left it neat and tidy.

30 March 2026
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Thank you for your wonderful review and for choosing Surrey Handyman again. We’re delighted to hear you value our organised approach and appreciated the time taken to visit and properly assess the job before providing a quote. It’s also great to know our team delivered prompt, friendly service and completed the work neatly and professionally. We truly appreciate your continued support and look forward to helping you again in the future.

Kind regards,
Surrey Handyman Team

Rated 5 out of 5 stars

Would reccomend

The booking process was quick and easy. I contacted the company on Monday and booked my appointment the same day. I was able to send pictures of my problem and, the handyman came with the part needed for the job. The job was completed quickly, and the customer service was lovely. Thank you!

25 March 2026
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Thank you for your wonderful review. We’re delighted to hear the booking process was quick and easy and that we were able to arrange your appointment so promptly. It’s great to know sending photos in advance helped us prepare properly and arrive with the correct part needed for the job. We’re also very pleased to hear the work was completed quickly and that you found our customer service lovely. Your recommendation means a great deal to us — thank you again for choosing Surrey Handyman.

Kind regards,
Surrey Handyman Team

Rated 5 out of 5 stars

Superb

Every aspect of the work was superb.
The emailed enquiry was replied to within minutes, as were the ensuing emails finalising details. Craig was in touch quickly a.m., and arrived half-an-hour earlier than estimated! A tricky job was exeptionally well handled, and all was completed by lunchtime. This was our first use of Surrey Handyman and we'd recommend them to all.

25 March 2026
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Thank you so much for your fantastic and detailed review. We’re delighted to hear every aspect of your experience with Surrey Handyman was superb from start to finish. It’s wonderful to know our team responded quickly to your enquiry and kept communication smooth throughout the booking process. We’re especially pleased Craig was able to arrive early and handle what sounds like a tricky job so efficiently and professionally. Your recommendation means a great deal to us, and we’re thrilled your first experience with Surrey Handyman was such a positive one.

Kind regards,
Surrey Handyman Team

Rated 5 out of 5 stars

Happy customers for the second time!

This is the second time that we’ve used Surrey Handyman to fix some dodgy wardrobe doors and requested Len by name. He’s efficient, knowledgeable and straightforward in his approach and just gets on with the job. Very pleased!

24 March 2026
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Thank you so much for your wonderful review and for choosing Surrey Handyman again. We’re delighted to hear Len was able to help with your wardrobe doors and that his efficient, knowledgeable, and straightforward approach made such a positive impression. It means a great deal to us that you requested him by name for your second job. We truly appreciate your continued support and are so pleased you were happy with the result.

Kind regards,
Surrey Handyman Team

Rated 5 out of 5 stars

Very helpful

Very helpful, very reasonable for a boiler service, after the first failed attempt, Colin arrived early, friendly and did a good job.

20 March 2026
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Thank you for your kind feedback. We’re delighted to hear you found the service helpful and reasonably priced for your boiler service. It’s great to know Colin arrived early, was friendly and professional, and completed the job to your satisfaction. We truly appreciate your understanding regarding the initial failed attempt and your continued support of Surrey Handyman.

Kind regards,
Surrey Handyman Team

Rated 4 out of 5 stars

They are a great company to deal with

They are a great company to deal with. Over the past 12 years I have used them for getting various trades people to sort out problems or things like decorating some of my rooms.

The office back up is always great too! I have recommended the company to many of my friends.

19 March 2026
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Thank you so much for your wonderful feedback and for your loyalty over the past 12 years. We’re truly delighted to hear that Surrey Handyman has been able to help with so many different projects over the years, from repairs to decorating and everything in between. It’s especially lovely to know our office team has consistently provided great support as well. Your continued recommendations to friends mean a great deal to us, and we sincerely appreciate your trust in our company.

Kind regards,
Surrey Handyman Team

Rated 4 out of 5 stars

Great Communication

Surrey Handyman are always so helpful; the office are prompt to answer enquiries. With today's job - servicing a hot water cylinder - the office kept me informed the whole way through. Colin was pleasant to deal with and thorough. I was very pleased I had chosen them to undertake this work.

16 March 2026
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Thank you for your wonderful feedback. We’re delighted to hear you found our office team helpful and responsive throughout the process and that you were kept informed every step of the way regarding your hot water cylinder service. It’s also great to know Colin was pleasant, thorough, and professional while carrying out the work. We truly appreciate your trust in Surrey Handyman and are very pleased you chose us for the job.

Kind regards,
Surrey Handyman Team

Rated 5 out of 5 stars

Fantastic Service!

Fantastic Service! I needed someone to re-fix/replace and realign guttering and down-pipes on my shed, sort out the guttering and down-pipe on my greenhouse, also to cut down and re-fix a pipe from the guttering feeding into the drain on my house. Eugen Ostache did a great job, is clean and tidy, very polite and kind. I am delighted, thank you.

16 March 2026
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Thank you so much for your fantastic review. We’re delighted to hear Eugen did such a great job with the guttering and down-pipe work on your shed, greenhouse, and house drainage. It’s wonderful to know you were pleased not only with the quality of the workmanship, but also with how clean, tidy, polite, and kind Eugen was throughout. Your feedback means a great deal to us, and we’re so pleased we could help. Thank you again for choosing Surrey Handyman.

Kind regards,
Surrey Handyman Team

Rated 5 out of 5 stars

Rapid response and good work

I was phoned by the company within one minute of completing a form online detailing the jobs I wanted to be done and allocated a date and a handyman.
He came as agreed and all the work requested was done to my satisfaction.

9 March 2026
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Thank you for your wonderful review. We’re delighted to hear you received such a rapid response after contacting Surrey Handyman and that the booking process was arranged so quickly and smoothly. It’s great to know the handyman arrived as agreed and completed all the requested work to your satisfaction. We truly appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Surrey Handyman Team

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Polite, efficient and good job done.

13 March 2026
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Thank you for your kind feedback. We’re delighted to hear you found the service punctual, polite, and efficient, and that you were pleased with the job completed. We truly appreciate your support and look forward to helping you again in the future.

Kind regards,
Surrey Handyman Team

Rated 5 out of 5 stars

I can highly recommend Surrey Handyman

If I need help, I always head straight for Surrey Handyman.

My most recent visits were Dave who hung a number of pictures around my home and carried out some decoration repairs.

Ben who did some electrical repairs around my home.

Both Dave and Ben were so efficient and friendly, I am really happy with their work.

I can highly recommend Surrey Handyman.

Jane

2 March 2026
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Thank you so much for your wonderful review and continued support. We’re truly delighted to hear Surrey Handyman remains your first choice whenever you need help around your home. It’s great to know both Dave and Ben provided such efficient and friendly service and that you were so pleased with the work they carried out. Your recommendation means a great deal to us, and we sincerely appreciate your trust in our team over the years.

Kind regards,
Surrey Handyman Team

Rated 5 out of 5 stars

Gary Pike was knowledgeable

Gary Pike was punctual, quick to get the job done as well as being really friendly. Would definitely recommend

12 March 2026
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Thank you for your lovely feedback. We’re delighted to hear Gary Pike provided such punctual, friendly, and efficient service and that you were pleased with how quickly the job was completed. Your recommendation means a great deal to us, and we truly appreciate your support.

Kind regards,
Surrey Handyman Team

Rated 5 out of 5 stars

Great experience

Eugene arrived very promptly, gave good advice on a future job, and did the task at hand very capably.

11 March 2026
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Thank you for your wonderful feedback. We’re delighted to hear Eugene arrived promptly, carried out the work so capably, and was also able to offer helpful advice for a future job. Providing reliable service and honest guidance is something we always strive for, so your kind comments are greatly appreciated. We look forward to helping you again in the future.

Kind regards,
Surrey Handyman Team

Rated 5 out of 5 stars

Picture Frames

Sam was a really nice Guy very polite and well mannered and arrived on time I had 15 pictures to be put up and he made it look so easy. I am waiting for another 4 pictures to come back from the framers so will book Sam again to put them up. The service was brilliant start to finish I definitely recommend Surrey Handyman.

11 March 2026
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Thank you so much for your wonderful review. We’re delighted to hear Sam provided such polite, friendly, and professional service and made hanging all 15 pictures look easy. It’s great to know you were so pleased with the experience from start to finish, and we’ll be very happy to arrange for Sam to return once your remaining pictures are back from the framers. Your recommendation means a great deal to us — thank you again for choosing Surrey Handyman.

Kind regards,
Surrey Handyman Team

Rated 5 out of 5 stars

Excellent service

Excellent service from booking to execution.

10 March 2026
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Thank you for your kind feedback. We’re delighted to hear you received excellent service from the initial booking right through to the completion of the work. Providing a smooth, professional, and reliable experience is always our goal, so your comments are greatly appreciated.

Kind regards,
Surrey Handyman Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look