Surreywoodfloors Reviews 13

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Wood floor installation service

Written by the company

Wood flooring is a beautiful, natural, healthy and environmentally responsible way to transform your living and working interiors. We offer our clients excellent customer service and guarantee all work is carried out to the highest of standards. The majority of our work comes through personal recommendations and we enjoy close working relationships with property developers and carry out installations on behalf of retail outlets. Operating in the heart of Surrey we're always happy to discuss any requirements that you have and share our vast knowledge with you to achieve your truly bespoke wooden floor.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic job!

Mark did a fantastic job installing our engineered oak floor boards upstairs - he is a really hard worker and extremely neat and tidy. Mark was also very good at working with me on some particular detailing that I wanted and we are super happy with the results. I would highly recommend him.

1 February 2026
Rated 5 out of 5 stars

Highly recommended!

We are so pleased with our restored parquet floor! We were in two minds whether to keep our 1970s floor (it was a real mess) or replace it, but the final results were way beyond what we expected, and definitely the right decision!

Mark is a busy man, but always makes time to answer questions and explain everything. His communication was flawless throughout, from the initial visit through to completion.

We recommend Mark highly. His workmanship and efficiency are second to none.

27 May 2025
Rated 5 out of 5 stars

Fantastic quality installation and friendly service!

We had Mark from Surrey Wood Floors install a herringbone plank flooring into our home and extension, which looks fantastic! He was quick, with great quality work, and kept us updated with the work as it progressed! I would highly reccomend Surrey Wood Floors to all, along with being good value for money!

20 February 2025
Rated 5 out of 5 stars

Mark is very professional and has great…

Mark is very professional and has great communication with his clients. Was very accommodating to our timetable. Planned his works in a manner that did not affect the homestead. Left the house every day in a clean and tidy manner. Would highly recommend his services.

9 February 2025
Rated 5 out of 5 stars

Mark recently laid our hallway floor

Mark recently laid our hallway floor. He was highly recommended by our builders. He did a fantastic job and he was extremely tidy as he worked in this communal area. The floor looks great and he was very knowledgeable about all the different options. We are really pleased with the outcome and would very much recommend him.

30 June 2024
Rated 5 out of 5 stars

Mark was an excellent choice for wood flooring

Mark was great to deal with and really did a very tidy job of our new floor. He was prompt in communication, helped us select the right flooring, on time with delivery and installation. A very tidy and clean job site and finally a very high quality level of workmanship. I’m very happy with the finished product!

21 May 2024
Unprompted review
Rated 5 out of 5 stars

Mark is a very pleasant wood floor expert!

Mark first came to extend a wooden floor that was only in one room of our house, which we inherited and it must have been over 10 years old. He managed to 'tooth in' the new floor to the old and then sand and finish the floors to they look like they were laid at the same time. We were so impressed that we asked him to then sand and refinish our bathroom and en-suite floors which has given them a new lease of life as well. Mark truly knows his stuff and he was very pleasant to have around for the few days he did the work. Would highly recommend.

14 May 2024
Unprompted review
Surreywoodfloors logo

Reply from Surreywoodfloors

Thank you so much for your review James! I am so happy to hear about your great experience with Surrey Wood Floors and you are happy with the finished results. Your feedback means a lot to us, and we appreciate you taking the time to share your experience and thoughts.

Rated 5 out of 5 stars

My floors look incredible!!!

Fantastic job, my floors look incredible had no idea they could look this good. Very professional and friendly service. I would highly recommend to anyone. So glad they were recommended to me. First class!!!

12 May 2024
Surreywoodfloors logo

Reply from Surreywoodfloors


Thank you so much for your review Claire ! We're so happy to hear about your great experience with Surrey Wood Floors and that you are happy with finished result. Your feedback means a lot to us, and we appreciate you taking the time to share your experience and thoughts.

Rated 5 out of 5 stars

Stunning Finish

Very professional service by Surrey Wood Floors. Mark is very knowledgeable about wood floors and gave us really good advise which we took on board. The finished job was stunning and looked amazing, really good value as well compared to some of the high street shops etc. Will defiantly be using Surrey Wood Floors again.

14 May 2024
Surreywoodfloors logo

Reply from Surreywoodfloors

Thank you so much for your review Paul! We're so happy to hear about your great experience with Surrey Wood Floors. Your feedback means a lot to us, and we appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

Fantastic outcome, excellent service

The outcome of the job Mark did is fantastic, the new wood floors have hugely enhanced the look of the house and I believe the value of the property.

I had to change my booking dates with Mark a good couple of times owing to a delayed house purchase completion, and he was always very accommodating and understanding. When it came to doing the work, Mark was as unobtrusive as it’s possible to be when installing wood floors, and cleaned everything up very effectively.

3 May 2024
Unprompted review
Surreywoodfloors logo

Reply from Surreywoodfloors

Hi Amanda,

Thank you so much for your review! We're so happy to hear about your great experience with Surrey Wood Floors. Your feedback means a lot to us, and we appreciate you taking the time to share your thoughts.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look