Surveyor Local Reviews 

486
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Mark was patient and never ‘pushy’ All my questions were answered fully and promptly. The ability to speak to him at the weekend (when I had more time to consider my needs) was also very much apprecia... See more

Rated 5 out of 5 stars

Extremely helpful. Easy to set up on the phone. Surveyor gave a detailed verbal report on the day of the survey. Price is reasonable compared to other web based places plus the bonus of a second surve... See more

Company replied

Rated 5 out of 5 stars

Found on a Google search and what a find! The best price by a lot, survey arranged and completed in 2 days , personal call from the surveyor to discuss findings ( highlighting things we had overlooked... See more

Company replied

Rated 5 out of 5 stars

Surveyor Local helped me enormously when determining the best survey to go for. I'm buying my first property and they were so helpful in making sure I made the right decision with which survey to go f... See more

Company details

  1. Estate Agent

About Surveyor Local

Written by the company

Surveyor Local works with RICS Chartered Surveyors across the country, offering high quality property surveys at a great price.

The surveyors we work with have knowledge of the local area, which is why we ask for the postcode and value of the property when getting your quote. We’ll then match you with a RICS Chartered Surveyor who knows the area. One of the most popular and common surveys is a RICS Level 2 Survey, a general survey of a home, including any visible defects or issues.

We have helped buyers avoid costly repairs and health hazards, negotiate lower purchase prices based on survey results, and proceed with confidence and peace of mind.

With Surveyor Local, you’ll get:

• A fully qualified RICS professional surveyor, with local area knowledge
• Clear and precise property survey report with traffic-light ratings
• A thorough, accurate and fast report turnaround, direct to your inbox
• Next day bookings available where possible


And we’ve got you covered with a No-Completion Guarantee as part of our service. See the Surveyor Local website to find out how this works.

Get your free instant quote for a property survey in the UK today.





Opening Hours: Monday – Thursday: 9am – 8pm Friday: 9am – 6pm Saturday & Sunday: 10am – 4pm

Contact info

4.8

Excellent

TrustScore 5 out of 5

486 reviews

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4.8

All reviews

(486)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

4 Church Lane, Cotheridge

We were very impressed at the efficient response and booking of a building survey, and pleased with the final report. It was a great help with our house purchase.

5 October 2017
Unprompted review
Rated 5 out of 5 stars

Recommended

Recommended. Helpful, friendly and efficient. My survey was done promptly and to a very good standard.
I even got a discount as I had had another property surveyed earlier in the year. I was able to avoid a costly mistake on that one due to the information provided.

19 September 2017
Unprompted review
Rated 5 out of 5 stars

Very comprehensive report

Very comprehensive report, and although it ultimately resulted in us withdrawing from our purchase, we were able to make an informed and correct decision. I will definately instruct them to undertake the survey on my next potential purchase.

8 September 2017
Unprompted review
Rated 5 out of 5 stars

Top service

Would definitely recommend! Very helpful and efficient service!

24 August 2017
Unprompted review
Surveyor Local logo

Reply from Surveyor Local

Dear AM, thank you for your wonderful review! Harry and the team were pleased to help you arrange your property valuation. Do stay in touch with any questions at all and thanks again.

Rated 5 out of 5 stars

I needed a survey in a hurry

I needed a survey in a hurry, and the situation was further complicated by the fact that I was not going to be in the country at the time, and the survey needed to be forwarded to my solicitor. Harry, the team member who dealt with me, had a survey arranged for 48 hours later, and took care of all the additional arrangements, all in about twenty minutes. I couldn’t be happier with this service. Excellent value.

23 August 2017
Unprompted review
Surveyor Local logo

Reply from Surveyor Local

Hello Nigel, thank you for your wonderful review! We are so pleased you chose Surveyor Local to arrange your property valuation, and we are happy to help. Best of luck and keep in touch!

Rated 5 out of 5 stars

Definitely recommend.

Easy, quick way to find a local surveyor who was efficient, responsive and good value for money. Definitely recommend.

17 August 2017
Unprompted review
Surveyor Local logo

Reply from Surveyor Local

Dear Corinne, thank you for your five star review! Valentino and the team here were pleased to have helped with your Building Survey and wish you the very best of luck in your new home. If you do have any questions about the report, please do not hesitate to get in touch with us on 0800 038 6667. Many thanks!

Rated 2 out of 5 stars

A lot of difficulties but customer service at the end were good

We had a lot of issues which were dealt with well by the customer service team but wouldn't use this company again

16 August 2017
Unprompted review
Surveyor Local logo

Reply from Surveyor Local

Dear Liza, Thank you for taking my call this evening to try to resolve your complaint. I am sorry that you have not had the service we would normally be proud of, and that you are still to receive the correct report. I am looking into this as a priority and will be in touch again tomorrow morning. Thank you. Cordelia

Rated 5 out of 5 stars

Recommended

As a first time buyer, I was looking for a un-biased surveyour to carry out a inspection of a property that I was purchasing and for my piece of mind wanted one asap, I stumbled across this company by chance. Completed a questionnaire and within a few minutes I had a telephone call from the company saying that everything was in order, an hour later I had a telephone call from the company offering their apologise by saying that the day I wanted the survey to be done could not be carried out due to a staff shortage due to unforeseen circumstances and as a gesture they offered to upgrade my survey at no extra cost which covered everything, if I was willing to delay the inspection date, to which I accepted.

The report itself was 40 pages, full of photographs and a very detailed description of the problems and ways of rectifying the problem, so detailed that during my initial visit of the property I did not find what the surveyour had picked up on.

To cut a long review short, after these findings the seller has reduced the agreed price and will fix the problems which I am happy as without the report I could have been forking out expensive repairs.

I really recommend this company and will have no problem in the furture recommending them to family and friends.

15 August 2017
Unprompted review
Rated 5 out of 5 stars

Survey Quote

I spoke to William who was very informative, giving me info on all types of surveys. He was easy to speak to and I , being a bit ditzy, understood everything he informed me about. Very professional and excellent service.

3 August 2017
Unprompted review
Rated 5 out of 5 stars

The report was delivered on time and …

The report was delivered on time and was comprehensive

20 July 2017
Unprompted review
Surveyor Local logo

Reply from Surveyor Local

Dear Ann, we are so pleased that you are happy with your HomeBuyer Report. Should you need anything going forward, we are here 7 days a week. Best of luck with your new home!

Rated 5 out of 5 stars

Great service

Great service, quick appointment, good report provided and access to the surveyor for questions etc. It was very useful for things to be aware of and things to ask our solicitor to check.

20 July 2017
Unprompted review
Surveyor Local logo

Reply from Surveyor Local

Dear Karen, we were pleased to help you with your HomeBuyer Report and we wish you the best in your new home! Do get back in touch with us should you have any questions at all. Thanks again!

Rated 5 out of 5 stars

A+++

Reasonable price - survey booked and carried out within 48 hours of instruction. Report back 48 hours after. No issues - would use again.

5 July 2017
Unprompted review
Rated 1 out of 5 stars

33 pages of absolute rubbish

33 pages of absolute rubbish, costing £629.99. I could view the roof through binoculars as you did. You spent pages describing codes of practice, what you could do, all filling. The meat of it were 3 categories, the red starred ones just saying that I should get the electric storage radiators checked by an electrician. Wow! There were about two vaguely useful pages. Must have taken you an hour at best.

28 June 2017
Unprompted review
Surveyor Local logo

Reply from Surveyor Local

Dear David, we were pleased to hear that the surveyor could get in touch with you today to discuss your comments. To reassure you, the surveyor provided you with a RICS HomeBuyer Report, and followed the correct procedures to carry it out on the day. The only way to report on the roof is by visual inspection, and your report only showed a few red stars because the property was in good condition - which is great news for your purchase. Should you have any further concerns, please do not hesitate to get in touch with the surveyor directly. Many thanks

Rated 4 out of 5 stars

I really liked the way the report was written and extra advice given

I really liked the way the report was written, which was down more to the surveyor I was allocated but all the usual information was included as they are all certified. For example I am going to put in a wood burning stove so I had the standard information about the state of the chimney etc and also advice should I consider putting in a wood burning stove. He mentioned the state of the outside chimney and flat roof and added helpful things, such as adding guttering and checking flanuching etc to also update and repair whilst work was being done. This was useful to bear in mind. However, Surveyor local was an easy way to find a local surveyor if you are not familiar with the area as they will be aware of similar properties in the area.

22 June 2017
Unprompted review
Rated 5 out of 5 stars

Very easy to work with and professional.

13 June 2017
Unprompted review
Surveyor Local logo

Reply from Surveyor Local

Dear Chin, thank you for your five star review! We are glad you had a positive experience and are grateful that you shared your thoughts here. Do not hesitate to get back in touch should you need us again. Thank you!

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