I ordered colicose powder , suggest by Dr sk Pandey, but after 3 days its not tracking, its showing waiting for confirmation, and payment is already done by me, and customer asking payment is done or... See more
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Today sushainclinic.com is world's first integrated and largest platform for Ayurvedic Treatment. With 1000+ verified and AYUSH registered Ayurvedic doctors across the country, 100+ authentic Ayurvedic medicine brands, 100+ personal Yoga trainers and 30+ certified Panchkarma Centers- sushainclinic.com is designed to provide end to end enablement to Ayurvedic treatment. With its vision of bringing wholeness in the lives of people, sushain team is empowering world's oldest medical science with power of technology and making it accessible to large number of people of world.
G-01, Hyper Focus A-96, Sector 63, Noida, 201301, Noida, India
Replied to 96% of negative reviews
Typically replies within 1 week
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I ordered first time medicine through this site. My order number 183789 dt. 29.11.25. Suppose to be delivered within 2 to 3 days. Their site gave a date of 06.12.25. Till today not delivered as on 08.12.25. No provision in web site for complaint. No provision to call the delivery agent form tracking. No contact phone number. Tracking record shows the package is in Avadi, that is in our area. But with whome no idea. Payment made in full.

Reply from Sushain
I ordered colicose powder , suggest by Dr sk Pandey, but after 3 days its not tracking, its showing waiting for confirmation, and payment is already done by me, and customer asking payment is done or not , waho.. they have not any information about product. very poor service, please close your this Type of market and, make to foolish to customer.

Reply from Sushain
Received Fake Product i ahd ordered Baidyanath Product they sent me very similar products of other company Don't waste your money guys

Reply from Sushain
The delivery was super quick, the product matched the description perfectly, and the website was easy to use. If any issue comes up, the team is always there to help. Great experience overall—definitely ordering again soon.
The worst ever delivery experience. No one is available to listen to you. I ordered some medicines on 12 september 2025.since medicines were urgent need, so I selected Express delivery option(3days delivery) by paying more charges. But upto 16 September 2025 05:00pm I have not received my order

Reply from Sushain
Vasarishta(Janshi), 680ml, Order placed on 8-6-2025, amount Rs/-315-paid, whereas on 16-9-25, I received a pack of. 450ml bottle, this is cheating, the extra amount should be refunded immediately

Reply from Sushain
Very disappointing services provide by sushain clinic. Courier service doing a fraud with us , but you don’t support us , don’t receive a call , also don’t replying on wtsup . Worst services . Order date is 14-08-25 till date I can’t get my parcel .

Reply from Sushain
Order the medicines 2 months back…tracking shows delivered…courier bill shows delivered…but surprising I haven’t received it….called at the customer care multiple times…and one fine day they receive the call after I post the review said we will help u…will return u the payment…but didn’t received the payment back nor the product…and now even after calling multiple times @sushain clinic they don’t pick up the calls …

Reply from Sushain
I buy a balwadi churam from this site. But delivery of order is not tracked.Also customer care number is not responding. I try to contact with them from 2 day. They not pick the call at all. They make fool the customer.

Reply from Sushain
They are scammers , they have taken my money for 2 weeks now but have not sent my product. I have called from my registered number since days , no one replied but when called from my mom's number they made sure to call back as they thought it's someone calling to order. When I asked them to cancel my.order and send me the refund , they disconnected my calls. Please be cautious, I am also going to write a review on LinkedIn and I have the invoice as well for the proof. No one could even tell me about the status of my product.

Reply from Sushain
No one should order medicines from this app. They neither refund the money nor take back the wrong medicines they deliver. Worst experience ever! First, they sent me the wrong medicine, and then I kept calling for 15–20 days for an exchange, but nothing was resolved. No one coordinates, no one takes responsibility. No return, no refund.”

Reply from Sushain
I have given order on 9th August and called their number 3-4 times but not confirmation yet even I accept to pay 50 rs extra for COD. Very poor and pathetic. Patient is waiting for medicine but they didn't have any reply

Reply from Sushain
Sushain is a terrible company and its orders take forever to arrive. Even after a week, there is no information on where my order is. The phone no. on their website doesn't work. Frustrating experience after one week of trying everyday to connect. Most unreliable company ever in this space. Guys please learn something from Cannavedic who are not only prompt but also deliver medicines fast. Worst experience ever with this wellness company

Reply from Sushain
Best plateform for purchasing ayurvedic medicine.
I found best customer service they also guide very well
Sushain's products are very good and the staff is great
Great experience with Dr Santosh Kumar Gupta
Finally found a great platform for Ayurvedic medicine
accept COD and now ignoring my refund requests.

Reply from Sushain
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