Excellent product knowledge well explained in the Bexhill shop. After an expensive mistake with a previous bed it was good to have the option of a 60 day trial. There is a good range of sizes, ha... See more
Company replied
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Review summary
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I needed a new double mattress, Jessica was very knowledgeable and helpful. After trying several in my price bracket I chose a firm one, knowing I could change it if it was too firm. Having slept on... See more
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I can’t speak highly enough of Ian at the Portslade showroom. He is knowledgeable, professional and genuinely friendly, and he makes the whole process straightforward and efficient. This is my se... See more
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Very informative but.not pushy. A huge range of products to choose from which are well displayed with information leaflets for each bed/ mattress. The buying process was easy and pleasant. The pr... See more
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Company details
- #16 of 115 best companies in Bed shop
- #21 of 227 best companies in Bedroom furniture shop
- #36 of 397 best companies in Home Furniture Shop
About Sussex Beds
Written by the company
Welcome to Sussex Beds
At Sussex Beds, we believe everyone deserves a great night's sleep. For over 20 years, we've been helping customers find their perfect bed and mattress by combining expert advice, exceptional value and quality products from trusted UK manufacturers.
Why Shop With Us?
- 🛏️ Over 40 years of sleep expertise
- ⭐ Trusted family-run business
- 🏪 Multiple stores across Sussex, Kent & Surrey
- 💤 Wide choice of beds, mattresses & frames
- 🤝 Friendly, knowledgeable sleep experts
- 🚚 Professional delivery service
Helping You Sleep Better
Whether you're searching for a luxurious pocket sprung mattress, a practical storage bed, an adjustable bed or a complete bedroom makeover, our experienced team is here to help. We take the time to understand your needs, comfort preferences and budget, ensuring you leave with the right sleep solution for years to come.
Visit One of Our Stores
We encourage customers to visit one of our showrooms, where you can try a wide range of beds and mattresses in a relaxed, no-pressure environment. Our sleep experts are always on hand to answer questions and help you make an informed decision.
Thank You
Your feedback means the world to us. Every review helps us improve our service and gives future customers confidence when choosing Sussex Beds. Thank you for taking the time to share your experience—we truly appreciate your support.
Contact info
United Kingdom
- 03300 583200
- info@sussexbeds.co.uk
- sussexbeds.co.uk
4.9
Excellent
931 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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After visiting several shops we decided…
After visiting several shops we decided to give Sussex Beds a try. Katrina at Newnham Court Maidstone was very friendly and helpful, gave excellent advice and service. Thank you
9 February 2026
Unprompted review
Reply from Sussex Beds
Thank you so much for choosing us after visiting other shops — we’re delighted you gave us a try 😊
It’s wonderful to hear that Katrina at our Newnham Court Maidstone store provided such friendly, helpful service and excellent advice. We’ll be sure to pass on your kind words. Thank you again for your lovely feedback!
Great prices great staff reliable…
Great prices great staff reliable service
8 February 2026
Unprompted review
Reply from Sussex Beds
Thank you for your kind words 😊 We’re delighted to hear you were happy with our prices, team, and service.
Mark Curtis was very friendly and…
Mark Curtis was very friendly and helpful. However, I was not impressed with the delivery men as they did not take their shoes off went entering my property
6 January 2026
Unprompted review
Reply from Sussex Beds
Thank you for your feedback 😊 We’re so pleased to hear that Mark was friendly and helpful during your visit.
We’re very sorry to hear that the delivery team did not take their shoes off when entering your property, they do usually do this if asked, we will pass your comments onto the team.
Really good service
Really good service
Really helpful and friendly
30 December 2025
Unprompted review
Reply from Sussex Beds
Thank you for your kind words! We’re so pleased you found our team helpful and friendly 😊
Excellent all round
Great help and advice in the showroom through to a smooth delivery and good sleep. Very pleased with the product and service received from Sussex Beds ⭐️
2 January 2026
Unprompted review
Reply from Sussex Beds
Thank you for your lovely review! We’re thrilled you’re enjoying your new bed and that everything from the showroom to delivery went smoothly 😊
Reply from Sussex Beds
Thank you for your wonderful feedback! We’re thrilled you enjoyed the full experience from start to finish 😊
I knew what I did not want but needed…
I knew what I did not want but needed advice on what I did so with the budget I had was nice to get the advise and go through the choices thanks
5 January 2026
Unprompted review
Reply from Sussex Beds
Thank you for your lovely feedback! We’re so glad we could help you find the perfect choice at your budget 😊
Great customer service and no pushy…
Great customer service and no pushy sales
9 January 2026
Unprompted review
Reply from Sussex Beds
Thank you for your kind words! We’re delighted you enjoyed a relaxed, helpful experience with us 😊
Very pleased with service provided
Very pleased with service provided. Attentive staff and good choice at their Worthing branch so it was easy to experience each mattress before making a decision. Swift delivery and the guys who called were very careful and removed old bed and packaging. Would definitely recommend.
11 January 2026
Unprompted review
Reply from Sussex Beds
Thank you for your lovely review. We’re delighted you enjoyed your experience at our Worthing branch and that everything from choosing your mattress to delivery went smoothly. We really appreciate the recommendation 😊
Fantastic service
Bought a bed, changed my mind after 30 or so days, they changed the bed with no issues & got a bit of refund as newer bed slightly cheaper!
Can’t thank Emily Fellows from Ashford, Kent, “branch manager” enough !!
Very helpful & professional .
Highly recommend !!
5 January 2026
Unprompted review
Reply from Sussex Beds
Thank you for your fantastic feedback. We’re so pleased Emily and the Ashford team were able to help and make the change so easy for you. Your recommendation really means a lot to us 😊
Staff in the shop were knowledgeable…
Staff in the shop were knowledgeable and very helpful. They were also very kind and gave my husband a cup of tea while he waited for me to fetch the car.
3 January 2026
Unprompted review
Reply from Sussex Beds
Thank you for your lovely feedback. We’re so pleased to hear our team looked after you both — and that a cup of tea helped make the wait more comfortable!😊
Very helpful at Uckfield shop
Very helpful at Uckfield shop. I have been a customer for a few years and all the staff are helpful, polite and patient.
Your lads who deliver are a delight to deal with and very respectful of your property. They work hard and are a credit to the company
26 January 2026
Unprompted review
Reply from Sussex Beds
Thank you so much for your kind words. We’re delighted to hear you had such a positive experience with our Uckfield and delivery teams — your feedback really means a lot to us and will be shared with the team. We look forward to welcoming you again soon 😊
First class-Fantastic customer service
First class-Fantastic customer service! Very knowledgeable and happy to help with questions etc.. had tried various retailers of the typical bed brands, but none were as enthusiastic and keen to help as the customer service agents in Sussex beds, they went out of their way to assist and inform us of the vast choices available and never tried any hard sales tactics!- fab customer service, much more personal service. We bought a king size mattress, pillows and more! Will definitely recommend and return to them when we need to upgrade our spare rooms. Also love the mechanical adjustable beds!! Vast choice available and comparable with the high quality brands that we had previously tried.
28 January 2026
Unprompted review
Reply from Sussex Beds
Thank you so much for your kind words! We’re absolutely delighted to hear you had such a positive experience with our team and that we could help you find the perfect mattress and more. Your recommendation truly means a lot to us, and we look forward to welcoming you back when it’s time to upgrade your spare rooms 😊
It was perfect great staff really…
It was perfect great staff really helpful got what we came for thank you Tim
19 January 2026
Unprompted review
Reply from Sussex Beds
Thank you Tim for your lovely feedback 😊 We’re so pleased to hear everything was perfect and that our team could help you find exactly what you needed. Thank you for choosing us!
Great service
Great service in the shop. Listened to what we wanted. Delivery was excellent. The mattress has surpassed expectations. Only slept in it twice but our back ache and knee pain have gone!
2 December 2025
Unprompted review
Reply from Sussex Beds
Thank you for your wonderful feedback 😊 We’re so pleased to hear our team listened to your needs and that the delivery went smoothly. It’s fantastic to know the mattress has already surpassed expectations and is helping with your comfort—wishing you many more great nights’ sleep!
Great staff and products
Great staff and products. Would definitely recommend.
27 December 2025
Unprompted review
Reply from Sussex Beds
Thank you for your kind feedback 😊 We’re delighted to hear you’re happy with our tem and products. Your recommendation means a lot to us!
Great service....
Friendly & helpful staff member. Ordering was straightforward. Arranged for delivery plus removal of our old bed & mattress which worked well. The delivery drivers were friendly & professional.
I have used Sussex Beds in the past and will use them again in the future.
6 December 2025
Unprompted review
Reply from Sussex Beds
Thank you for your lovely review 😊 We’re so pleased to hear everything went smoothly, from ordering through to delivery and removal, and that our team made the experience a positive one. We really appreciate your continued support and look forward to welcoming you again in the future!
All round great service
All round great service, from the shop to your delivery team.
18 December 2025
Unprompted review
Reply from Sussex Beds
Thank you for your lovely feedback 😊 We’re so pleased to hear you received great service from both our shop and delivery teams.
Good service and helpful information…
Good service and helpful information and very supportive
1 January 2026
Unprompted review
Reply from Sussex Beds
Thank you for your kind feedback 😊 We’re delighted to hear you found our service helpful and supportive. We really appreciate your comments!
Very helpful advice
Very happy with the copper mattress protector. The sales lady was really helpful and following her advice I’m pleased with my choice.
15 December 2025
Unprompted review
Reply from Sussex Beds
Thank you for your lovely review 😊 We’re so pleased to hear you’re happy with the copper mattress protector and that our sales team members advice helped you make the right choice. Thank you for choosing us!
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