I'm very happy with my order from suztain.com. Shipping was really fast, and the products are just wonderful. Customer service was really friendly and helpful. I really recommend this store, and will... See more
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(Edited) Customer service replied and confirmed that there is no additional straw and the straw described on the packaging is the drinking one on the top. Bottle is nice but not as sturdy as some o... See more
Company replied
It took long time to receive it but they’ve mentioned it that delivery to DK will take long. It was ok
Company replied
Super god service og hurtig levering
Company replied
Company details
Written by the company
Suztain.com er Danmarks førende online butik for bæredygtige varer på øverste hylde. Her får du det bedste i naturlige kosttilskud, økologisk olivenolie og balsamico, økologisk hudpleje, lækre sæber, tekstiler, menstruationstrusser og hygiejne produkter, alt til husholdningen og spændende specialiteter fra hele verden. vi har et utal af mærkevarer på lager til dig, hvor langt de fleste er Europæiske. Her får du blandt andet 24Bottles, A. Vogel, Alepia, Badeanstalten, BIO-D, Bio-Kult, Bistad, Black+Blum, Bokashi, Boody, Camelbak, Comfydence, de Buyer, Denttbs, E-Cloth, Ecoegg, Elskbar, Finnish Superberries, Friendly Soap, GreenGenius, Hattesens, Herbalind, Isangs, Klean Kanteen, Kulsort Binchotan kul, Lekker, Læsø Garn, Manuka health, Mood Soap, Nani, Natures Own, Nyborggaard, Pharma Nord, Plantforce, Pulito, Römertopf, Schalk-Mühle, Sea Magik, Silikomart, Skeppshult, Sundt Vand, Suntribe, Terra Gaia, The Organic Company, Udo's Choice, Vølve, Weleda, Wrappy, WUKA, Zebla, Zinobel, Zooca, Økoladen og Åbenlys
Contact info
Skovgårdsvej 1, 4560, Vig, Denmark
- +45 59311888
- kundeservice@suztain.com
- suztain.com
4.5
Excellent
7k reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Suztain
Dear Linda
Thank you very much for such fantastic words.These words warms your green hearts. Nice to know that the delivery came fast and secure to you.
Looking forward to see you again in Suztain.
Many greetings from all of us in Suztain
I haven’t try the products yet but the…
I haven’t try the products yet but the delivery was the fastest ever! Great website!
3 December 2018
Unprompted review
Reply from Suztain
Dear Barchi
thank you for much for your excellent review. We are delighted the delivery was fast and that you found it easy to navigate on our homepage. We have all faith the products will live up to your expectations and look much forward to welcoming you back :) thank you for taking time to review us here on TP, Happy regards from Suztain
Great service
One of the ordered items was out of stock, Louise from suztain was very fast in following it up, provided alternative solutions & updates. Received the order fast and with extra gift! Thanks Louise 😊
21 October 2018
Unprompted review
Reply from Suztain
Dear Niken,
so happy to hear you had a good experience with us. Louise is the master of consumer satisfaction and sends warm regards - she was only happy to help out. Whilst we hope your next experience will be completely without hazzles, we are all ready to help you out should there be anything that needs it :) Kind regards from us all at Suztain
Always quick service and great products!
23 August 2018
Unprompted review
Super fast delivery
Super fast delivery, good service and great products!
19 August 2018
Unprompted review
Reply from Suztain
Dear Susanne
thank you so much for your great review and not least the "full house". We are always very happy when we see our services and products are appreciated, thank you for sharing that here at Trustpilot. Warm regards from the team at Suztain
Reply from Suztain
Dear Fabrice
And thank you very much for the perfect review. and to share your experience here at TP.
we hope to welcome you again!
Many greetings from all of us in Suztain
Super hurtig ekspedition!
5 June 2018
Unprompted review
Reply from Suztain
Kære KO
på lagerkollegernes vegne, 1000 tak :) nu varer det nok ikke længe før de vil have chokolade boller, men det er så velfortjent, for de gør en kæmpe indsats for at alt skal virke 100%. Tak fordi du har delt det med os og kærlig hilsen fra os alle i Suztain
It feels great to buy in this shop
Fast delivery. I've got my package in two days.
With the package came a note, where my name was manually written with a pen. That's amazing.
It feels great to buy in this shop, expecially if you feel like you can reduce your plastic footprint.
I really liked that you could chose a delivery to a local tankstation.
I've also got a free toothbrush, since there was an offer for it.
Hurtig levering. Fik min pakke efter 2 dage.
Havde ved min pakke lagt en note med mit navn håndskrevet.
Det føles dejligt at købe fra sådan butik, også fordi man mulighvis prøver at reducere eget plastfodaftryk osv.
jeg kunne godt lide at jeg havde mulighed for at får pakken leveret til en tankstation.
Har også gået tandbørste frit fordi det var tilbud.
12 May 2018
Unprompted review
Reply from Suztain
Kære Veslava.
Tusind tak for skønne anmeldelse. Dejligt at høre det hele gik som det skulle. :-) Hvor er vi glade for at du bemærker det lille personlige brev :)
Vi glæder os til at byde dig velkommen i Suztain en anden gang.
Mange hilsner fra alle os i Suztain
Gode produkter.
Alletiders produkter,hurtig levering,intet at klage over.
Mette.
26 April 2018
Unprompted review
Reply from Suztain
Kære Mette.
Tusind tak for den smukke anmeldelse, hvor er det dejligt at hører alt gik som det skulle :-)
Vi står klar i butikken næste gang du kigger forbi. Rigtig god dag,
De bedste hilsener Suztain
Fast and reliable service.
I ordered a bio trahcan with biodegradable bags and I got a free bamboo toothbrush with my order, which arrived a day after ordering. Fast and reliable service.
22 April 2018
Unprompted review
Reply from Suztain
Dear Vivien.
We thank you many times for your great review and the praising words. Nice to hear that you had a good experience when shopping at Suztain. We are ready to welcome you to Suztain the next time you shop. Thank you for being with us. The best greetings from Suztain
Reply from Suztain
Dear Federica.
What a lovely review
thanks to you :)! We hope you find ourselves interesting enough to welcome you again until that very good day and many greetings from everyone in Suztain
Super service & levering
29 March 2018
Unprompted review
Reply from Suztain
Kære Camikenstin.
tusind tak fra os alle :) Tak fordi du har hjulpet os her på TP vi glæder os til at byde dig velkommen igen. :-)
Mange hilsener fra os alle i Suztain
Good products which keeps the…
Good products which keeps the environment in mind.
26 March 2018
Unprompted review
Reply from Suztain
Dear Schultz
Thank you so much for beautiful words and great stars, we hope to inspire you again soon with the many wonderful news we have on our way!
Many greetings from Suztain
Reply from Suztain
Dear Claire.
Thank you very much for your beautiful review and praise, it's warming here with Suztain Thank you for being with us. :-) Many greetings from Suztain
God service.
4 February 2018
Unprompted review
Reply from Suztain
Tak Aymeric :) Vi står altid klar til at hjælpe, hvis du skulle have behov for dette :)
Tak for at være med os og rigtig god dag,
De bedste hilsener Suztain
skide god behandling
skide god behandling.
godt produkt
Hurtig levering
10/10 :)
2 February 2018
Unprompted review
Reply from Suztain
Kære Jonas,
TAK for denne fantastiske anmeldelse :) 10/10 gør os bare så stolte.
Tusind tak til dig for at være med os, vi glæder os til at se dig igen snart.
Mange glade hilsener Suztain
Reply from Suztain
TAk til dig Ellen, for 5 smukke stjerner og for at være med os :)
Mange glade hilsener Suztain
Excellent shop
Easy online shopping, quick delivery, good prices and good product. I would 100% recommend
18 January 2018
Unprompted review
Reply from Suztain
Dear Facundo,
Thank you for this very beautifull review and 5 sparkeling stars. It makes us very happy to know that you had a pleasant experience while shopping in Suztain :)
We are looking forward to welcome you again soon.
Have a lovely weekend,
Kind regards Suztain
Great products
Great products. Shipment was packaged well and so happy that even that was sustainable. We'll definitely be trying more of your products.
28 November 2017
Unprompted review
Reply from Suztain
Dear AP
Thank you so much for your excellent review, we are very happy to see we have lived up to your expectations! In particular, thank you for noting the extra care about packaging, we take great pride in making our packaging and transportation as sustainable as possible. Thank you so much for showing us trust, and not least for coming back to us, with best wishes for a merry Christmas, Suztain
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