Outstanding from start to finish. The customer service was genuinely exceptional - friendly, responsive, and they went above and beyond to make sure everything was perfect. The T-shirts are p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
On a mission to unite culture, comfort, and style, Suzushii is aiming to turn into a global emblem of cultural connection by blending streetwear with the captivating influences of Asia. Our products are made with high quality material while also putting sustainability as an priority. Join our community and be part of the experience!
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The quality of the t-shirts is high. However, it seems the company is avoidant to returns due to the extended shipping from China (anywhere between 11-14 days from order!) So take the “30 day easy returns” quoted on website with a pinch of salt. After ordering size large and finding them to be very oversized I contacted Suzushii and was offered instead to keep them and place a new order with discount for a different size. They were quite quick to respond which is a positive.
Anyway, a new order was placed and I patiently waited another couple of weeks for them to arrive. The medium arrived and lo’ and behold. Small and tight around chest.
It is such a shame as the prints are A+ and the designs are stellar. Quality cotton etc. hence 3 stars.
Rather than bother with a costly return they have all ended up on Vinted as a last ditch effort to recoup my losses.
If you are into the oversized look then maybe you’ll be alright. Just don’t expect a regular fit!
If I was Suzushii I would have separate sizing for men and woman. I feel the unisex will always result in a high return request rate. Would also allow for smaller jumps in size!

Reply from Suzushii Clothing
Good quality shirt very nice design. I chose the wrong colour but emailed them and they changed it to the correct one before dispatch.

Reply from Suzushii Clothing
Great product and even greater customer service

Reply from Suzushii Clothing
Omg, I have always researched for quality T-shirts and have bought dozens and dozens of different styles and brands. Never before have I encountered the weight, the quality of the material and the print as I did with Suzushii clothing. 5/5, I've bought 12 T-shirts from them. Also the prints look very nice.

Reply from Suzushii Clothing
Excellent quality and colours! They are oversized so no need to size up. Very soft and comfy.

Reply from Suzushii Clothing
The T-shirts made from good quality fabric. The delivery is fast and good communication during the process.

Reply from Suzushii Clothing
Very good quality, Best Customer Service, good Shipping Service! I‘m very happy with the product :) Will Order again soon.

Reply from Suzushii Clothing
Always a little cautious when I see clothes adds on Facebook for a brand I have not used before but they are so good I placed a second order.
The t-shirts have a good weight to them, thicker material and keep their shape. Print method means the image is not sitting on top and liable to peel or flake.
A good range of images and designs which really pop.
Make sure you follow the washing and care guide to keep them looking great.

Reply from Suzushii Clothing
These T Shirts that I ordered are of good quality.
I initially had an issue with customer services not replying. But eventually we got it sorted and they have since been helpful.
I would check sizing as they do come up big. So if you are a normal medium I’d probably go for small for a more fitted look.

Reply from Suzushii Clothing
Great quality shirts. Was kept updated on expected delivery date. Really happy with the process. Will definitely buy again.

Reply from Suzushii Clothing
Big shout out to Mike who was able to fix my order after I accidentally clicked on the wrong color. Also, these shirts are really nice quality.

Reply from Suzushii Clothing
Really impressed with my order. The shirts are made with a heavy cotton. Artwork is fantastic.

Reply from Suzushii Clothing
I had an issue with the sizing of part of my order, as some measurements did not match what was listed on the website. After contacting customer support and providing photos and measurements, the team reviewed the case carefully and offered a fair solution.
They sent a replacement free of charge for the affected item and also provided a partial refund for the others. Communication was friendly, professional, and helpful throughout the process.
Great customer service and a company that stands behind its customers. Thank you!

Reply from Suzushii Clothing
Didn't recieved my order due problems with the delivery company. They sended me a whole new order. Very nice from Suzushii!
I am also very pleased with the quality of the tshirts, i'm a little bigger and i do feel very confident bcs the tshirts are a little heavyer and have a thicker layer!

Reply from Suzushii Clothing
Really nice quality of clothes the only thing is that to Europe it takes some time to get delivered other than that everything is perfect for sure buying againnn

Reply from Suzushii Clothing
The T-shirts were of really good quality. However, shipping could have been faster as it took about a week to dispatch then another 2 for delivery. Otherwise, I was pretty happy with the experience.

Reply from Suzushii Clothing
I ordered a couple of shirts: a Sakura and a car shirt. The post office messed up and I didn’t initially get them, but I contacted support. They were quick to respond and send a replacement. It arrived and i have to say the quality is very nice. The fabric feels a bit thicker and more durable than most of my shirts. The print is nice, it doesn’t have that weird stiff almost “crunchy” feel that some shirt prints have.

Reply from Suzushii Clothing
Love my shirts! Great quality and fit! I need about 10 more different ones🙌🏼🙌🏼🙌🏼🔥🔥🔥🔥🙂

Reply from Suzushii Clothing
I loved the designs, but as always with online orders you can never be certain on sizing. I went large and it was VERY large and reached out to customer services for an exchange. Within days a better fitting t shirt was sent out, no questions asked. The quality is great on these shirts too. 100% would buy again.

Reply from Suzushii Clothing
Best material ever seen the last years. Excellent cotton and luxurious print that keeps it breathing !!! Will definitely buyy again.

Reply from Suzushii Clothing
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.