Suzushii Clothing Reviews 

996
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 537 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the premium materials, thick cotton, and durable, soft feel. The designs are frequently highlighted as cool, unique, and vibrant, with prints that are well-done and long-lasting. Reviewers also commend the genuinely exceptional and responsive customer service, which is quick to resolve issues and provides helpful support. However, some customers experienced longer delivery times, often exceeding two weeks, and noted a lack of clear communication regarding shipping origins or delays. A few other people also felt that sizing could be inconsistent, with some items running larger or smaller than expected, and a small number reported initial issues with print fading or minor bleeding.

What people talk about most

Product

Customers had positive experiences with product, praising the unique, stylish designs and high-quality... See more

Quality

Customers consistently note positive experiences with quality, highlighting the premium feel, excellent... See more

Order

Reviewers mention ambiguous feedback about order, with many expressing satisfaction and stating they will... See more

Customer service

Consumers consistently report exceptional and positive experiences with customer service, highlighting their... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many experiencing long delivery times, some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding from start to finish. The customer service was genuinely exceptional - friendly, responsive, and they went above and beyond to make sure everything was perfect. The T-shirts are p... See more

Company replied

Rated 4 out of 5 stars

Tee shirts are made from an Excellent quality cotton, printings seems to be also pretty good. There are 2 points that are preventing the 5 Stars. Sizes are "over" I'm used to XXL and I think that with... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Sent an email late Sunday evening and received a response before I woke up. They quickly fixed a mistake that I made at checkout. Very happy because a lot of other companies do... See more

Company replied

Rated 5 out of 5 stars

Have patience with your order. To put it into perspective I placed my order 3rd of May and it arrived 19th of May. They could be more upfront with time frames and that it's being shipped from China e... See more

Company replied


Company details

  1. Clothing Shop
  2. Men's clothes shop
  3. Ladies' clothes shop

Written by the company

On a mission to unite culture, comfort, and style, Suzushii is aiming to turn into a global emblem of cultural connection by blending streetwear with the captivating influences of Asia. Our products are made with high quality material while also putting sustainability as an priority. Join our community and be part of the experience!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

996 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(996)

589 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

High quality but with sizing Issues

The quality of the t-shirts is high. However, it seems the company is avoidant to returns due to the extended shipping from China (anywhere between 11-14 days from order!) So take the “30 day easy returns” quoted on website with a pinch of salt. After ordering size large and finding them to be very oversized I contacted Suzushii and was offered instead to keep them and place a new order with discount for a different size. They were quite quick to respond which is a positive.

Anyway, a new order was placed and I patiently waited another couple of weeks for them to arrive. The medium arrived and lo’ and behold. Small and tight around chest.

It is such a shame as the prints are A+ and the designs are stellar. Quality cotton etc. hence 3 stars.

Rather than bother with a costly return they have all ended up on Vinted as a last ditch effort to recoup my losses.

If you are into the oversized look then maybe you’ll be alright. Just don’t expect a regular fit!

If I was Suzushii I would have separate sizing for men and woman. I feel the unisex will always result in a high return request rate. Would also allow for smaller jumps in size!

5 June 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Andrew,

Thank you for taking the time to leave such a detailed review. We're really glad to hear you enjoyed the print quality, designs, and premium cotton, and we appreciate your honest feedback about the sizing and return experience.

We're sorry that neither size ended up being the right fit for you. While our shirts are designed with a relaxed unisex fit, we understand that everyone's preferences and body proportions are different. That's why we provide detailed size charts with garment measurements, but we also recognize that finding the perfect fit online isn't always easy.

The alternative options our team offered were intended to help you avoid the cost and inconvenience of international return shipping, not to prevent a return. We understand that wasn't the ideal solution in your case, and we're sorry the experience left you disappointed.

We also appreciate your suggestion regarding separate men's and women's sizing. Feedback like yours is valuable and helps us as we continue improving our products and customer experience.

Thank you again for your honest feedback and for giving us a try.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Good quality shirt very nice design

Good quality shirt very nice design. I chose the wrong colour but emailed them and they changed it to the correct one before dispatch.

23 June 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi there,

Thank you for sharing this. We’re really glad you’re happy with the quality of the shirt and the design.

We’re also pleased our team was able to update the color before your order was dispatched. We always do our best to accommodate changes whenever possible.

Thank you for your support — we truly appreciate it and hope you enjoy your new shirt!

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Great product and even greater customer…

Great product and even greater customer service

22 June 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Benjamin,

Thank you for sharing this. We’re delighted to hear you’re happy with both the product and the customer service experience.

Providing great products is important to us, but making sure our customers feel supported every step of the way is just as important.

Thank you for your support — we truly appreciate it.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Fine quality of material, print and weight of the T-shirts

Omg, I have always researched for quality T-shirts and have bought dozens and dozens of different styles and brands. Never before have I encountered the weight, the quality of the material and the print as I did with Suzushii clothing. 5/5, I've bought 12 T-shirts from them. Also the prints look very nice.

1 June 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi there,

Wow — thank you so much for sharing this!

Coming from someone who has tried dozens of different brands and styles, this means a tremendous amount to us. We put a lot of effort into sourcing heavyweight fabrics and creating prints that look great while maintaining a premium feel, so hearing that our shirts stand out among so many others is incredibly rewarding.

The fact that you've trusted us with 12 t-shirts already is something we're truly grateful for. We're thrilled to hear that both the fabric quality and the prints have lived up to your expectations.

Thank you for your continued support and for being part of the Suzushii community. It means a lot to our entire team.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Excellent quality and colours

Excellent quality and colours! They are oversized so no need to size up. Very soft and comfy.

21 June 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi James,

Thank you for sharing this. We’re delighted to hear you’re happy with the quality, colors, and comfort of the shirts.

We also appreciate you sharing your sizing experience. Our tees are designed with a relaxed fit, so it's great to hear the fit worked well for you and that you found them soft and comfortable to wear.

Thank you for your support — we truly appreciate it!

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Good quality

The T-shirts made from good quality fabric. The delivery is fast and good communication during the process.

1 June 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi there,

Thank you for sharing this. We’re delighted to hear you were happy with the quality of the fabric and that your order arrived quickly.

It’s also great to know that the communication throughout the process met your expectations. We always strive to keep our customers informed every step of the way.

Thank you for your support — we truly appreciate it.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Very good quality

Very good quality, Best Customer Service, good Shipping Service! I‘m very happy with the product :) Will Order again soon.

20 June 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Henning,

Thank you so much for sharing this. We’re delighted to hear you were happy with the quality of the products, the customer service, and the shipping experience.

Knowing that you had such a positive experience means a lot to our team, and we’re thrilled to hear you’ll be ordering again soon.

Thank you for your support — we truly appreciate it!

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Go for it... Great Designs

Always a little cautious when I see clothes adds on Facebook for a brand I have not used before but they are so good I placed a second order.

The t-shirts have a good weight to them, thicker material and keep their shape. Print method means the image is not sitting on top and liable to peel or flake.

A good range of images and designs which really pop.

Make sure you follow the washing and care guide to keep them looking great.

14 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Robert,

Thank you so much for sharing this. We completely understand the hesitation that can come with trying a new brand online, so it means a lot to hear that your first experience was positive enough to bring you back for a second order.

We're delighted that you appreciate the heavyweight fabric, the way the shirts hold their shape, and the print quality. We put a lot of care into using printing methods that feel soft and integrated into the fabric rather than sitting heavily on top.

It's also wonderful to hear that the designs and artwork stood out to you.

Thank you for your support, your trust, and for sharing your experience with others. We truly appreciate it.

Best,
Suzushii Clothing

Rated 4 out of 5 stars

Good Quantity T Shirts

These T Shirts that I ordered are of good quality.

I initially had an issue with customer services not replying. But eventually we got it sorted and they have since been helpful.

I would check sizing as they do come up big. So if you are a normal medium I’d probably go for small for a more fitted look.

19 June 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Keith,

Thank you for taking the time to share your feedback. We're glad to hear you were happy with the quality of the t-shirts, but we're sorry to hear about the sizing and communication issues you experienced.

Regarding sizing, our garments follow the measurements provided on the size chart, but we understand that fit preferences can vary and that our relaxed fit may feel larger than expected for some customers. If the measurements of the shirt differ significantly from the published size chart, we'd be happy to review that with you.

We're also sorry that you didn't receive a response to your emails. There are occasions when emails can be filtered, missed, or delayed, but we understand how frustrating that can be from a customer's perspective.

Please feel free to contact us again with your order number, and we'll be happy to review your case and find a suitable solution. We never want customers to feel ignored, and we'd appreciate the opportunity to make this right.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Great quality shirts

Great quality shirts. Was kept updated on expected delivery date. Really happy with the process. Will definitely buy again.

18 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Gareth,

Thank you for sharing this. We’re delighted to hear you’re happy with the quality of the shirts and that the delivery updates helped keep you informed throughout the process.

It’s great to know the overall experience met your expectations, and we truly appreciate your trust in us.

Thank you for the support — we look forward to serving you again in the future!

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Big shout out to Mike who was able to…

Big shout out to Mike who was able to fix my order after I accidentally clicked on the wrong color. Also, these shirts are really nice quality.

18 June 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Douglas,

Thank you for sharing this. We’re really glad Mike was able to help fix the color selection before your order was processed.

We’ll be sure to pass along your kind words to him! It’s also wonderful to hear you’re happy with the quality of the shirts.

Thank you for the support — we truly appreciate it and hope you enjoy your order!

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Really impressed with my order

Really impressed with my order. The shirts are made with a heavy cotton. Artwork is fantastic.

17 June 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Jesse,

Thank you for sharing this. We’re delighted to hear you’re impressed with your order.

It’s great to know the quality of the shorts stood out to you and that you enjoyed the artwork as well. We put a lot of care into both the materials we use and the designs we create, so feedback like this means a lot to our team.

Thank you for your support — we truly appreciate it.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Great customer service

I had an issue with the sizing of part of my order, as some measurements did not match what was listed on the website. After contacting customer support and providing photos and measurements, the team reviewed the case carefully and offered a fair solution.

They sent a replacement free of charge for the affected item and also provided a partial refund for the others. Communication was friendly, professional, and helpful throughout the process.

Great customer service and a company that stands behind its customers. Thank you!

18 June 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Matias,

Thank you so much for taking the time to share your experience.

We're glad our team was able to carefully review the measurements and work with you to find a fair resolution. While we aim for consistency across all garments, occasional variations can happen, and we always want to make things right when they do.

We're especially pleased to hear that you found our communication friendly, professional, and helpful throughout the process. Providing great support is just as important to us as delivering great products.

Thank you for your patience, understanding, and support. Feedback like this means a lot to our team.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Didn't recieved my order due problems…

Didn't recieved my order due problems with the delivery company. They sended me a whole new order. Very nice from Suzushii!

I am also very pleased with the quality of the tshirts, i'm a little bigger and i do feel very confident bcs the tshirts are a little heavyer and have a thicker layer!

8 June 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Steve,

Thank you for sharing this. We’re sorry the original shipment ran into delivery issues, but we’re glad our team could quickly arrange a replacement and get everything sorted for you.

It’s also wonderful to hear that you’re happy with the quality of the t-shirts. We specifically chose a heavier, thicker fabric because many customers appreciate the premium feel, durability, and confidence it provides when wearing the shirts.

Thank you again for your support — we’re delighted to hear you’re enjoying them!

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Really nice quality of clothes the only…

Really nice quality of clothes the only thing is that to Europe it takes some time to get delivered other than that everything is perfect for sure buying againnn

10 June 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Radwan,

Thank you for sharing this. We’re really glad to hear you were happy with the quality of the clothing and that everything met your expectations.

We also appreciate your feedback regarding delivery times to Europe. We understand that shipping can sometimes take longer than customers would like, and we’re continuously working on improving the experience wherever possible.

Thank you again for the support — we’re thrilled to hear you’ll be shopping with us againnn 😊

Best,
Suzushii Clothing

Rated 4 out of 5 stars

Great T-shirts

The T-shirts were of really good quality. However, shipping could have been faster as it took about a week to dispatch then another 2 for delivery. Otherwise, I was pretty happy with the experience.

1 June 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi William,

Thank you for sharing your feedback. We’re really glad to hear you were happy with the quality of the t-shirts and your overall experience.

We also appreciate your honest comments regarding shipping. We understand that the dispatch and delivery time could have been faster, and we’re continuously working to improve our fulfillment and shipping processes while maintaining the quality standards our customers expect.

Thank you again for your support — we truly appreciate it.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Excellent quality and excellent customer support

I ordered a couple of shirts: a Sakura and a car shirt. The post office messed up and I didn’t initially get them, but I contacted support. They were quick to respond and send a replacement. It arrived and i have to say the quality is very nice. The fabric feels a bit thicker and more durable than most of my shirts. The print is nice, it doesn’t have that weird stiff almost “crunchy” feel that some shirt prints have.

13 June 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Jay,

Thank you for taking the time to share this.

We’re sorry to hear the original shipment didn’t make it to you, but we’re glad our support team could step in quickly and get a replacement on its way.

It’s wonderful to hear that the quality lived up to your expectations. We put a lot of focus on using heavyweight cotton and soft DTG prints that feel part of the fabric rather than having that stiff or "crunchy" texture some printed shirts can have.

Thank you again for your support and for giving us the opportunity to make things right. We truly appreciate it.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Love my shirts

Love my shirts! Great quality and fit! I need about 10 more different ones🙌🏼🙌🏼🙌🏼🔥🔥🔥🔥🙂

14 June 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Robert,

Thank you for sharing this. We’re thrilled to hear you love the shirts and that the quality and fit exceeded your expectations.

We love the enthusiasm — sounds like we’ll have to make sure we keep creating more designs for you to add to your collection! 🙌🏼🔥

Thank you for the support — we truly appreciate it and look forward to seeing you back again soon.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Quality clothing and customer service

I loved the designs, but as always with online orders you can never be certain on sizing. I went large and it was VERY large and reached out to customer services for an exchange. Within days a better fitting t shirt was sent out, no questions asked. The quality is great on these shirts too. 100% would buy again.

14 June 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi David,

Thank you so much for sharing this. We completely understand the uncertainty that can come with choosing sizes when shopping online, so we’re really glad our team could quickly help you find a better fit and make the exchange process smooth and hassle-free.

It’s also great to hear you loved the designs and were happy with the quality of the shirts.

Thank you for your trust and support — we’re delighted to hear you’d buy from us again.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Best material ever seen the last years

Best material ever seen the last years. Excellent cotton and luxurious print that keeps it breathing !!! Will definitely buyy again.

29 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Nasos,

Thank you so much for sharing this. We’re thrilled to hear the material left such a strong impression on you.

We put a lot of focus on using premium cotton and high-quality printing that remains soft and breathable, so it’s wonderful to hear that you noticed the difference.

Thank you for your support and trust in our brand. We look forward to having you back for another order soon!

Best,
Suzushii Clothing

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look