Suzushii Clothing Reviews 

997
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 537 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the premium materials, thick cotton, and durable, soft feel. The designs are frequently highlighted as cool, unique, and vibrant, with prints that are well-done and long-lasting. Reviewers also commend the genuinely exceptional and responsive customer service, which is quick to resolve issues and provides helpful support. However, some customers experienced longer delivery times, often exceeding two weeks, and noted a lack of clear communication regarding shipping origins or delays. A few other people also felt that sizing could be inconsistent, with some items running larger or smaller than expected, and a small number reported initial issues with print fading or minor bleeding.

What people talk about most

Product

Customers had positive experiences with product, praising the unique, stylish designs and high-quality... See more

Quality

Customers consistently note positive experiences with quality, highlighting the premium feel, excellent... See more

Order

Reviewers mention ambiguous feedback about order, with many expressing satisfaction and stating they will... See more

Customer service

Consumers consistently report exceptional and positive experiences with customer service, highlighting their... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many experiencing long delivery times, some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding from start to finish. The customer service was genuinely exceptional - friendly, responsive, and they went above and beyond to make sure everything was perfect. The T-shirts are p... See more

Company replied

Rated 4 out of 5 stars

Tee shirts are made from an Excellent quality cotton, printings seems to be also pretty good. There are 2 points that are preventing the 5 Stars. Sizes are "over" I'm used to XXL and I think that with... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Sent an email late Sunday evening and received a response before I woke up. They quickly fixed a mistake that I made at checkout. Very happy because a lot of other companies do... See more

Company replied

Rated 5 out of 5 stars

Have patience with your order. To put it into perspective I placed my order 3rd of May and it arrived 19th of May. They could be more upfront with time frames and that it's being shipped from China e... See more

Company replied


Company details

  1. Clothing Shop
  2. Men's clothes shop
  3. Ladies' clothes shop

Written by the company

On a mission to unite culture, comfort, and style, Suzushii is aiming to turn into a global emblem of cultural connection by blending streetwear with the captivating influences of Asia. Our products are made with high quality material while also putting sustainability as an priority. Join our community and be part of the experience!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

997 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(997)

591 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb quality T-shirts at a premium…

Superb quality T-shirts at a premium price but very much worth it

5 June 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Thor,

Thank you for sharing this. We’re really glad to hear you found the quality of the t-shirts to be worth the investment.

We put a lot of focus on using premium materials and creating products that feel as good as they look, so feedback like this means a lot to our team.

Thank you for the support — we truly appreciate it.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Ordered three hoodies and love them!

The clothes I ordered didn’t take as long as I thought, and got here before the birthday they were intended as a present for!

I got three hoodies and they’re super soft, and when I needed support their team was super responsive and willing to help.

I would absolutely order again. My partner has one of their shirts also, and it’s my favourite to steal - super comfy, thick and the shirt is white so it’s normally very had to find a white shirt that’s not see through, this one isn’t! 10/10

24 April 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Em,

Thank you so much for taking the time to share such a detailed review — it truly means a lot to us.

We’re delighted to hear the hoodies arrived in time for the birthday and that you were happy with both the quality and the support you received from our team.

It’s also wonderful to hear that your partner’s shirt has become your favorite to borrow! We put a lot of thought into the fabric quality and thickness, so hearing that it’s comfortable, substantial, and not see-through is fantastic feedback.

Thank you again for the support and for the 10/10 recommendation. We’re thrilled to hear you’d order from us again.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Amazing quality

Amazing quality! And if the customer service is needed, they respond very quickly and will help you with a solution.

11 May 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Stijn,

Thank you for sharing this. We’re really glad to hear the quality exceeded your expectations and that our support team was able to provide quick and helpful assistance when needed.

It means a lot to know you had a positive experience with both our products and customer service.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Great clothing and quality and easy…

Great clothing and quality and easy website experience.

3 June 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Stuart,

Thank you for sharing this. We’re really glad you enjoyed the clothing, the quality, and that the website made for a smooth shopping experience.

We truly appreciate the support.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

People’s biggest concern seems to be…

People’s biggest concern seems to be shipping time. My advice would be to take a chill pill. The quality of the shirt is well worth the wait alone and when you realize what has to happen for your order to make it to the states you should be a little more understanding. Don’t wait till you really need the shirt to order it, and understand it’s coming from the other side of the world.

18 May 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Willie,

Thank you for taking the time to share this and for your understanding.

We know shipping times are one of the most common concerns customers have, so we really appreciate your perspective. Most importantly, we're thrilled to hear that the quality of the shirt made the wait worthwhile.

Thank you for your support and for helping set realistic expectations for future customers. It truly means a lot to us.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Love the designs

Love the designs, the quality of the shirts. The shirts arrived pretty quickly. In less than 2 week.

1 June 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Irena,

Thank you for sharing this. We’re really glad to hear you loved the designs and the quality of the shirts.

It’s also great to know your order arrived quickly and that the overall experience met your expectations.

Thank you for the support — we truly appreciate it.

Best,
Suzushii Clothing

Rated 1 out of 5 stars

Nope. Dont buy

Where should I start? At the 3 daily " newsletter" emails that spammed my inbox AS SOON as i placed my order? Them taking more than 2 weeks to ship my order? Them having a problem and not being able to use my address?( The same exact address i ve been using to order from overseas for years now!) I don't care how " nice" their t shirts are. They don't deserve all this mess

2 June 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Geo,

Thank you for sharing your feedback. We’re sorry to hear about your experience and completely understand why you would be frustrated.

We apologize if you received more marketing emails than you were comfortable with, and we appreciate that feedback. We also understand your frustration regarding the shipping delay and the address issue.

In some cases, carriers or shipping systems may flag an address for verification even if it has been used successfully in the past. When that happens, our team reaches out to avoid the risk of a failed delivery or returned package.

We understand that the combination of these issues created a poor overall experience, and for that we sincerely apologize. Your feedback has been noted and will help us continue improving both our communication and fulfillment processes.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Very good quality

Very legit shop, with good quality shirts. I’ve bought a couple of times from them, and the experience and t-shirts were excellent. Delivery times are a bit on the longer side though, which is the only negative.

1 June 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Angelos,

Thank you for sharing this. We’re really glad to hear you’ve had great experiences across multiple orders and that the quality of the shirts has consistently met your expectations.

We also appreciate your honest feedback regarding delivery times. We’re continuously working on improving the shipping experience while maintaining the quality standards our customers expect.

Thank you again for your continued support — it truly means a lot to us.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Great Quality

These t-shirts are amazing quality and the print is very well done. They are a true fit but I would advise a cooler wash to avoid shrinkage. I would happily recommend them.

14 May 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Grant,

Thank you for sharing this. We’re really glad to hear you’re happy with both the quality of the shirts and the print details.

We also appreciate you sharing your experience with washing and care. Our garments are pre-shrunk, but following the recommended care instructions can help keep them looking and fitting their best for a long time.

Thank you for the recommendation and support — we truly appreciate it.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

My partner and I have been ordering…

My partner and I have been ordering t-shirts from them. The materials are so good!! It’s thick but soft and very breathable. We both loved what we got. For the second order, I needed to change the shipping address - Mike from customer support helped me edit that very quickly.

31 May 2026
Unprompted review
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Reply from Suzushii Clothing

Hi An,

Thank you so much for sharing this. We’re delighted to hear that both you and your partner are enjoying the shirts and that the quality, softness, and breathability stood out to you.

We’re also glad Mike was able to quickly help update your shipping address and make the process easy for you.

Thank you again for your continued support and for coming back for a second order — it truly means a lot to us.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Buy 2, get 1 free!

I ordered three shirts from the buy 2, get 1 free deal. OMG! Amazing shirts!!! I love the quality, the prints are so awesome, and the sizes are just perfect for me. I totally recommend!

30 May 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Logan,

Thank you for sharing this — it really means a lot to us!

We’re thrilled to hear you’re loving the shirts, the quality, and the prints. It’s also great to know the sizing was a perfect fit for you.

Thank you for the recommendation and support — we truly appreciate it.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

I am really satisfied with the t-shirts…

I am really satisfied with the t-shirts I ordered, super good quality, and fast shipping

I can highly recommend

30 May 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Niclas,

Thank you for sharing this. We’re really glad to hear you’re satisfied with your order and that both the quality and shipping experience met your expectations.

We truly appreciate the support and hope to see you again soon.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Top drawer

Top drawer. Great product. Good fit. Superb quality. Look forward to buying more.

7 May 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Derren,

Thank you for sharing this. We’re really glad to hear you’re happy with the fit, quality, and overall product.

It means a lot to know you’re looking forward to purchasing more in the future. We truly appreciate the support.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Great clothes

Great clothes, cool designs and supportive customer service.

22 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi James,

Thank you for sharing this. We’re really glad you’re enjoying the clothing, the designs, and the support from our team.

We truly appreciate the support and are grateful to have you as a customer.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Second order complete very happy…

Second order complete very happy customer here 💯

27 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Nick,

Thank you for sharing this. We’re thrilled to hear you came back for a second order and that you’re still happy with your experience.

Your continued support means a lot to us, and we’re grateful to have you as part of the Suzushii community.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Great company

I honestly can’t fault the company at all. A week had passed by and I hadn’t had an order despatched email. So I started to panic, I shouldn’t have done my email was genuinely answered in around 24/48 hours with a full tracking link. The tracking link worked throughout the whole turn around for me from ordering to my door was just under 2 weeks. I thought that was brilliant. The email I received from the helpdesk was helpful and reassuring.
The items. They are lovely, the quality was way better than I thought they would be. The sizing is fine you just need to know your measurements and how you like your clothes to fit! Each item was lovely packed and a little card inside thanking for the order was a nice touch.
My only negative: I got a hoodie that is so beautiful and we now have some heat wave 🙄

7 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi there,

Thank you so much for taking the time to share such a detailed review — it really means a lot to us.

We’re glad our support team could provide reassurance and tracking information when you needed it, and it’s great to hear the delivery experience ended up being smooth from dispatch through to arrival.

We’re especially happy that the quality exceeded your expectations and that you appreciated the packaging and little details. We put a lot of care into both the products and the overall customer experience, so feedback like this is incredibly rewarding.

As for the hoodie... we apologize for ordering the heat wave at the same time! 😄 Hopefully you'll get plenty of chances to enjoy it when the weather cools down.

Thank you again for the support — we truly appreciate it.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Great Purchase

High quality product, sharp designs and great print quality. T shirt fabric is super soft and comfortable to wear, sizing is accurate for UK. Highly recommended.

26 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Neil,

Thank you for sharing this. We’re really glad the quality, print details, and comfort stood out to you. It’s also great to hear the sizing matched your expectations.

Thank you for the recommendation and support — it truly means a lot to us.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Quick Customer Support

I had accidentally purchased the wrong size for my shirts and decided to contact support about it, they were extremely quick to answer and helpful and managed to alter the order before it shipped out. Shirts here are really high quality, and I would happily purchase more in the future.

25 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Joesph,

Thank you for sharing this. We’re really glad our team could quickly help update the sizing before the order shipped and make the process easy for you.

It’s also great to hear you’re happy with the quality of the shirts. Knowing you’d happily order from us again means a lot to our team.

Thank you for the support — we truly appreciate it.

Best,
Suzushii Clothing

Rated 4 out of 5 stars

Good quality, slow despatch and delivery

The clothes are good quality, the designs are cool and well printed. I wouldn't buy them for a summer holiday as the material is very thick. The despatch and delivery is not good. I ordered 3 tees and they took 16 days to arrive.

26 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Tom,

Thank you for sharing your feedback. We’re really glad you enjoyed the quality of the clothing, the print details, and the designs.

Our t-shirts are made from heavyweight cotton, which many customers love for its durability, softness, and premium feel, though we understand some may find them warmer than lighter-weight summer shirts.

We also appreciate your honest feedback regarding the dispatch and delivery time. We’re continuously working to improve our shipping experience while maintaining the quality standards our customers expect.

Thank you again for the support.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

The t-shirts are high quality

The t-shirts are high quality and worth the slightly longer wait times for delivery. I've order 6 now in different colours and finishes and all of them look great.

26 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi there,

Thank you for sharing this. We’re really glad to hear you’ve been happy with the quality across all six shirts and that the different colors and finishes have lived up to your expectations.

It means a lot to know you feel the products are worth the wait. Thank you for your continued support — we truly appreciate it.

Best,
Suzushii Clothing

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