They don't deserve to be in business
I have never seen a bigger team of incompetents than I have here. I can see why Bank of America uses them- they forget to make payments on behalf of the seller. Instead you will get run arounds from Debbie, Ryan, or Lauren about it "being taken care of" when in reality nothing gets taken care of or followed up on.
This started when they missed a publically announced debt and delayed closing. Then they sent that payment to the wrong address. When the payment was returned they never followed up on it. When it was uncovered by myself, they said "they'd take care of it" but did not. Many people were added to this thread of 92 and counting emails and still it was never taken care of. Promises are given but no action is taken, instead forwarded around to others in the company that don't even stay in their positions long. I'm still waiting on promised payments, receipts, certifications and tracking but am given runaround excuses instead. They don't know what they are doing and I highly regret using them.