SVibe Reviews 

The only ding I can give this product is the fact it was a little difficult to get on. However, once it was in place and the action started, it was a fantastic experience for both of us. Having the remote to change it up as you go adds to the intensity of the experience. Having additional lube may not be needed, but it made the experience for both of us better. For once a product that put a smile on both faces instead of just one.

Quick replies and great problem resolution!

Couldn’t tell ya how I like the toy but tbh at this point it doesn’t matter. I ordered at the end of April and a week later got an email saying production was delayed and that they would be late- no info on how delayed. Once the 15 business days passed with no more communication, I emailed their support and received an AI response (gross) apologizing but giving zero information. The next day I received an email from a person saying orders would ship June 5th. I replied to that message asking to change my shipping address because I was moving June 1st. No response. Waited 48 hours and messaged the AI again, who said they could cancel the order for me or update the shipping. I said if shipping could be updated, cool. Gave the address. AI said someone from the warehouse would be in touch. Another 24 hrs no communication. Back to the ai, it said it flagged it as priority as it was now June 3rd. Why did I get an email saying it shipped to my old address on the 4th. I have to see if I can do a charge back because this is absolutely absurd. I ordered because the advertising on instagram was so persistent and it looked like an interesting product. I’ll never fall for this nonsense again.

Great info to help decide what to get. Felt confident in our purchase. What a great experience once we got it. Spend some time to learn how the remote moves through the various settings and then enjoy!!!!

Words cannot describe how this made me feel. The sounds I made while using it were unreal. BEST TOY EVER!

Grest ecxperience, grest product although my last one has me some issues but was quickly replaced. Thanks!

Quick to respond and great communication

Honestly? Best toy I’ve ever purchased. The dual stimulation is amazing and the handle makes using it with a partner much easier. My partner has hands that cannot withstand a lot of use without experiencing pain and the handle has helped that. 1000/10 would recommend,

Speedy, precise & perfect response. Haven’t had such good customer service from other companies. I wish they were all so caring of their customers. We pay a good penny for your product and expect to be treated with respect. Thank you for actually meeting those expectations.

The toy is an amazing asset to have, truly one of a kind… it stopped working and Svibe replaced it with very little back and forth. We will be doing business with them for a long time I think

Update: I have been contacted after this review and they are working towards a resolution. I would have preferred to be contacted sooner but they are making an effort and communicating.

I have adjusted my 1 star review to 3 because the Svibe toy is fantastic. Here’s hoping their customer service continues to improve!

Old review: The Svibe toy itself is great, which is the only reason this review is not lower. Unfortunately, the customer service experience has been extremely disappointing.

There was no communication regarding order delays, and I am now approaching two months waiting for the full order. I only received part of it, and after sending several emails to customer service, I have not received any meaningful follow-up or resolution. I have only have been taking with their AI assistant and no team member has reached out despite being told someone would reach out.

A simple update or proactive communication would have gone a long way. The lack of responsiveness has made this a very frustrating experience.

Great products and calling their customer service was incredibly responsive and helpful via e-mail at 1am EST

I love this product, it is not irritating, it is long lasting and it is not greasy or become sticky. The texture is light weight compared to most lubricants. Also, it is fragrance free or at least me nor my partner can smell it and it's affordable. I will order more.

Was not fast delivery, but when I contacted they got on it fast

I love the discreet case this comes with. The vibe itself is great! Love the variety of options of where the vibration is coming from on the toy itself but also love the lower/slower vibration modes! I’m a slow vibration girly and its low/slow mode rumbles deep! Fully enjoy this product!

I really loved this product. It honestly was so fun to use. I am pleased every time. In different ways. Customer communication was so easy and pleasant and fast.

This was actually a replacement for my original snail vibe that was purchased less than a year ago. They didn’t give me a hassle about it. Immediately saw there was an issue from the video I sent them and mailed me a new one. This toy is incredible. It is by far my favorite and gets me off every time. Top notch company, quality product and excellent customer service!

This thing is just amazing. If you’re not already multi-orgasmic you will be after you’ve tried it once. You will not be able to put it down. The most incredible experience we’ve ever had with any toy, bar none.

I was skeptical of all the amazing reviews that I read before hand… but wow were they right. Using it became our favorite thing to do. Definitely recommend if you’re going solo or in a relationship. Do it.

Fantastic product, quick discreet shipping. The packaging definitely added to the quality appearance, energy. LOVE the product, great for adult time with my sweetheart.