Swadlincote Windows Reviews 583

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and efficiency from initial contact to final installation. Many people appreciate the helpful and polite staff, including those in the showroom, the assessors, and especially the installation teams, who are often described as friendly, tidy, and highly skilled. The quality of the products, such as windows and doors, is frequently mentioned as being very high, operating smoothly and looking great, and customers are pleased with the competitive pricing. Reviewers also commend the company's aftercare, noting that issues are resolved swiftly and to their complete satisfaction. The overall process, from measurement to fitting, is described as professional and easy, with many expressing their intent to use the company again and recommend it to others.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism,... See more

Product

Reviewers highlight positive aspects of product. Customers are very happy with the quality of the doors and... See more

Quality

Users describe positive interactions with quality. Customers are very happy with the quality of the doors and... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the pricing to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been looking to get new windows fitted for a while now, had several companies round to give quotes, all started high before offering at a much reduced rate. Decided to give Swadlincote windows a... See more

Company replied

Rated 5 out of 5 stars

From the initial visit to measure up, and discuss our requirements, the company listened, offered suggestions and promptly emailed a quote. Installation was slightly quicker than originally expected -... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service. 4 year old front door latch mech developed a fault. We only contacted via email late at night and they responded the next morning and sent a service engineer out to tak... See more

Company replied

Rated 5 out of 5 stars

From our initial visit to the showroom to the day of fitting, the whole process was professional and easy. The ladies in the showroom were very helpful. Andy did the measurements and was very thorou... See more


Company details

  1. Window installation service
  2. Aluminum Window Manufacturer
  3. Conservatory Specialist
  4. Door shop
  5. Garage door supplier
  6. PVC windows supplier

Written by the company

We are one of Derbyshire's largest independent manufacturers and installers of double-glazed windows, doors, and conservatories. We produce a superior quality product and compliment this with excellent service, expertise, craftsmanship, and experience. From first contact to completion every step of the process is dealt with professionally by one of our team. Using the latest manufacturing techniques and technologies, we can supply windows, doors, and conservatories of a quality that will please the most discerning. It’s by ensuring that these high standards are maintained that we continue to receive recognition from new and old customers alike – by delivering a service that is second to none. Our services include Windows including Casement, Flush Casement, Residence 7, Residence 9, Aluminium, Tilt & Turn, Secondary Glazing, and Sliding Sash. Doors including UPVC, Composite, Aluminium, engineered Timber, Bifold Doors, Patio Doors, French Doors, Sliding Doors, Replica Timber Doors, and Heritage Style. Conservatories, Conservatory Bases, Orangeries, Fascia, Soffits, Guttering, Verandas, Commercial Buildings, and Lantern roofs. Garage doors including Hormann, Aluroll, Sectional, Roller, Side Hinged, Up & Over. Juliet balcony, brick cut out, building work, single-story extensions, mock Tudor, Integral blinds.


Contact info

4.9

Excellent

TrustScore 5 out of 5

583 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Brilliant from start to finish Tim gave…

Brilliant from start to finish Tim gave us great advice picking windows and door at a competitive price We arranged a time to install Pete and Andy arrived on time brilliant fitters kept us informed all the way through installing the windows and door very polite and clean workers. Would definitely use again and recommend to family and friends .Nice to find a company that has customers care at there core 229507

28 May 2024
Unprompted review
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Reply from Swadlincote Windows

Good Morning Derek,

Thank you for your wonderful 5-star review! We are thrilled to receive your feedback.

We will be sure to pass this onto Tim, Pete and Andy!

Best wishes,
Swadlincote Windows

Rated 5 out of 5 stars

Couldn’t be happier with our conservatory

Our new orangery style conservatory has just been completed and we absolutely love it. The team have been brilliant from start to finish and we couldn’t be happier. It’s exactly what we wanted. John came out to quote and he was the first person to listen properly to what we wanted and made some good suggestions too. Everything was well organised and completed on time to a high standard. It looks amazing, what a transformation. Thank you Swad Windows!

26 May 2024
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Rachel,

Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had such a positive experience with us. We will be sure to pass on your lovely comments to John.

Should you require anything else, please do not hesitate to get in touch.

Best Regards
Swadlincote Window Company

Rated 5 out of 5 stars

Amazing level of service.

Fantastic
Kept me informed the whole time.
On time. Clean. Tidy. Friendly. Reliable.
I will use them everytime now.
Outstanding level of service and nice to have good customer services and people you can rely on.

Done the job beautifully.

21 May 2024
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Hilary,

Thank you for your amazing 5 star review! We are so delighted to hear your feedback.

Best Wishes,
Swadlincote Windows

Rated 5 out of 5 stars

Excellent service

Excellent service, the work was completed to a high standand and the persons carrying out the work were professional and courteous.

15 May 2024
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Nicola,

We appreciate you taking the time to leave such a positive review and are very pleased to hear you are happy with our service.

Best Regards
Swadlincote Windows

Rated 5 out of 5 stars

New porch and reroof conservatory

Chris and Matt went above and beyond fitting our porch and reroofing our conservatory. Nothing was too much trouble.

17 May 2024
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Paul,

Thank you for leaving us a great review! We are very happy to hear this.

Best Wishes
Swadlincote Windows

Rated 5 out of 5 stars

We recently had two velux window fitted…

We recently had two velux window fitted and a front door. The fitters arrived on time, were friendly and helpful . Any problems were delt with promptly and efficiently. The workmanship was to a high standard. At the end of the day the area was left clean and tidy. We would definitely recommend Swadlincote windows

14 May 2024
Unprompted review
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Reply from Swadlincote Windows

Good Morning Lynne,

Thank you for taking the time to leave us such a great review.

We are delighted that you are pleased with your new velux windows! If you need anything else, please don't hesitate to get in touch.

Best regards,
Swadlincote Windows

Rated 5 out of 5 stars

Another excellent job

We have recently had another excellent installation and building work completed by Swadlincote Windows.
We could not fault the professionalism and efficient way that their employees dealt with our request.

19 April 2024
Unprompted review
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Reply from Swadlincote Windows

Good Morning Nigel,

Thank you for your returning custom, and taking the time to leave us such a great review.

We are delighted that you are pleased with our work! If you need anything else, please don't hesitate to get in touch.

Best regards,
Swadlincote Windows

Rated 5 out of 5 stars

A job well done.

I had two windows replaced on Monday, one was in a difficult place to reach, but the fitters got on with the job with grace and ease. This is the third time I've had work done by Swadlincote Windows, and as always, was completed on time and left clean and tidy.

Janice Burns

29 April 2024
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Janice,

Thank you for leaving us a 5star review. We are very pleased that you have chosen to use our company for the third time. should you require anything else, please do not hesitate to get in touch.

Best Wishes
SWC

Rated 5 out of 5 stars

Replacement windows,porch,doors and electric garage door.

We have just had the third project on our house supplied and fit by Swadlincote Windows and we have been delighted with all of them.
The quality of their products and work force is second to none. We would like to give a huge thank you to John Birch who did the amazing plans for each project and Nathan & Jack who did an excellent job fitting our latest installation.
Val & John Insley.

22 April 2024
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Val & John,

Thank you for taking the time to leave us a review, its greatly appreciated.

We will be sure to pass on your thanks to John, Nathan & Jack.

Best wishes
SWC

Rated 5 out of 5 stars

Window and door replacement

We have just had a full window and door replacement completed by Swadlincote Windows. We are absolutely thrilled with the result and with the service we received from beginning to end.
The staff in the show room allowed us to browse and were there to help but were not pushy in any way. Once we decided to move forward an
appointment was made and Tim North visited us. He was very helpful and quickly provided us with a quote. Nothing was too much trouble and when we altered our order a 2nd quote was sent within 24 hours.
Our windows were ready to be fitted exactly 4 weeks later and the fitters Matt and Andy worked here for 3 days. The standard of their work was outstanding and each day they cleared everything away. They were a great team. Thank you everyone.
Gwen and Mark
Alrewas

19 April 2024
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Gwen & Mark,

Thank you very much for your great review. We are very happy that you are pleased. We will pass your lovely comments onto the team.

Many thanks & Best wishes
SWC

Rated 5 out of 5 stars

Swadlincote Windows - brilliant installation of internal home office partition

Swadlincote Windows - brilliant service and installation of a set of internal (double doors? Black Aluminium partition - brilliant effect separating a large dining room and office space - looks amazing - highly recommended

15 April 2024
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Marcus,

Thank you for taking the time to leave us your great review.

We are very happy that you are pleased with your new doors! Should you require anything else, please do not hesitate to get in touch.

Best Regards
SWC

Rated 5 out of 5 stars

Composite front door and panels

We have recently had a new front door and side panels fitted by Swadlincote Windows, we are extremely happy with the finished product, the fitters were fantastic and the communication from the company was excellent, more than happy to recommend

12 April 2024
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Mr Mawbey,

Thank you very much for leaving us your review. We are happy that you are pleased with your new door! should you need anything else, please do not hesitate to get in touch.

Best Regards
SWC

Rated 5 out of 5 stars

The whole experience from having the…

The whole experience from having the quote to having the windows installed has been straightforward and professional. The windows are excellent quality and workmen cleared up after themselves.

9 April 2024
Unprompted review
Swadlincote Windows logo

Reply from Swadlincote Windows

Good Afternoon Gillian,

We really appreciate you taking the time to leave us this great review! We are very happy that you are pleased with the work.

Best wishes
SWC

Rated 5 out of 5 stars

Chris and Team

Chris and his team are incredible…they removed and installed mums windows and doors like magicians…leaving no mess and breath taking results…cannot thank them enough

26 March 2024
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Paul,

Thank you for your fantastic review, We are very happy you are pleased! Should you need anything else, please do not hesitate to get in touch!!

Best Regards
SWC

Rated 5 out of 5 stars

The experience from start to finish was…

The experience from start to finish was great.The guys who installed my windows were respectful of my property and cleaned up afterwards to a higher level than what I expected

25 March 2024
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Andrew,

Thank you for your 5 star review! we are very happy to hear you are pleased.

should you require anything else, please do not hesitate to get in touch!

Best Wishes
SWC

Rated 5 out of 5 stars

Great service and product

I was recommended Swad Windows by someone who used them, who also said aftercare was good. The process from quotation to installation and payment was smooth and organised, with plenty of opportunities to ask questions. Replies to emails were prompt and the chap who came to quote was on time and polite. When it came to door fitting, Dave and Aaron were neat, tidy, quick and polite and fixed a few issues that had come up on installation not anticipated by the quote visit (no-one's fault) and explained everything. The door looks great and is well fitted. I love the stained glass and already have had compliments on how smart it looks! Would reccomend to anyone needing a new door.

26 March 2024
Unprompted review
Swadlincote Windows logo

Reply from Swadlincote Windows

Good Afternoon Stephanie,

Thank you for taking the time to leave us a review! it is greatly appreciated. We are also very happy to hear you are pleased with the service and work carried out.

Should you require anything else, please do not hesitate to get in touch!

Best wishes
SWC

Rated 5 out of 5 stars

The front door and bay window were…

The front door and bay window were looking tired, so after a few quotes settled on Swad Windows. They came out did an initial measure up and helped me in the design and choice of goods. There was no hard sell or typical sales tactics and I was left to make my choice. I'm happy to say I made the right decision and a fairly quick turnaround for the installation. The fitters were excellent, nothing was too much trouble and with the exception of a new door and window you wouldn't know they had been at all. Right choice all round and would I recommend Swad Windows, yes I would. Thank you again.229221.

21 March 2024
Unprompted review
Swadlincote Windows logo

Reply from Swadlincote Windows

Good Afternoon,

We are very happy to read your review! your feedback is greatly appreciated.

Should you require anything else, please do not hesitate to get in touch! We look forward to working with you again.

Best Wishes
SWC

Rated 5 out of 5 stars

Great job ref 229325

A great experience from start to finish. The person completing the survey was so helpful and patient, fitting completed with minimum mess and a reasonable price. Cannot fault this company

19 March 2024
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Sue,

Thank you for your lovely review! we are very happy to hear you are pleased with the work carried out.

Best Wishes
SWC

Rated 5 out of 5 stars

Excellent job!

We were impressed with Swadlincote Windows from obtaining the quotation to installation. The communication with us from start to finish was excellent and their price was competitive. The job was started and also finished on the date agreed and the fitters (Ian and Nathan) were polite, friendly, respectful and professional. Their attention to detail was excellent and the finished job looks great!-thank you

7 March 2024
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Dawn,


Thank you for your amazing 5 star review! We are so delighted to hear your feedback.

Best Wishes,
Swadlincote Windows

Rated 5 out of 5 stars

Ref 229311

Fantastic end to end experience. Initial enquiry resulted in a prompt visit from Tim who was great, very friendly and knowledgable. Survey and quote were prompt, competitive & very professional and clear.

Decided to go ahead and install was arranged very quickly. Then the quality of the windows and the install was flawless and I could see that the installers took a lot of pride in their work and it shows and the windows themselves seem high quality.

Really happy with my new windows will use Swadlincote Windows for all work of this type in future would highly recommend them.

5 March 2024
Unprompted review
Swadlincote Windows logo

Reply from Swadlincote Windows

Good Afternoon Mr Griffin,

We appreciate you taking the time to leave such a positive review and are pleased to hear you are happy with our service. Thank you once again from everyone at Swadlincote Windows.

Best Wishes
SWC

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