SwaggerPaws Reviews 311

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and durability, highlighting their effectiveness and ease of cleaning. Many people appreciate the wide selection of products, colors, and lengths available. The ordering process is frequently described as easy, and the delivery service is consistently noted for its speed and efficiency. Overall, consumers are very satisfied with the service provided, finding it prompt and reliable. However, some customers mentioned that certain products, particularly the long lines, can be heavier or bulkier than expected, especially for smaller dogs or during longer walks. A few people also noted that the advertised "indestructible" quality of one product did not hold up to their dog's chewing. Additionally, there was an isolated report of a delivery taking four weeks to arrive.

What people talk about most

Product

People report positive experiences with product. Customers are highly satisfied with the quality, durability,... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the products as... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the prompt and super-fast... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the promptness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These are great leads! I got over excited by the sale price and ordered the ultra lite one firstly, which now that my cross breed is growing bigger than expected is just going to be too small for hi... See more

Rated 5 out of 5 stars

As a dog walker I need a strong reliable longline for different breeds and I love my SwaggerPaws one. It’s easy to clean and maintain just make sure you follow the care instructions. It’s solid but... See more

Rated 5 out of 5 stars

Great long line. Bought it for our reactive border collie to use on the moors. Used it at the weekend for going through a field with sheep (and all their poop) - the long line was easily cleaned off a... See more

Rated 5 out of 5 stars

Ordered 2 leads in different colours, 1 for each of our Vizslas. Excellent selection of lengths and colours to choose from, with easy ordering and very fast delivery. No more tangled leads and so eas... See more


Company details

  1. #49 of 265 best companies in Pet shop

Written by the company

Dog walking essentials, designed and sourced For dog walkers, By dog walkers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

311 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

10/10

Product is of great quality and just what I needed it for. A few months later the spring snapped in one of the clasps, meaning I could no longer use it. Service is spot on and sent out a replacement. Would love to purchase more but always out of stock!

1 April 2025
Unprompted review
Rated 4 out of 5 stars
SwaggerPaws logo

Reply from SwaggerPaws

Hi Jeni

I’ve just checked your order and you placed your order at 8:55pm on the 3rd March, it was shipped on the 4th March and delivered at 10:38am on the 5th March. Your order therefore arrived in less than 48 hours on a Tracked 24 service.

As stated on the website this is guaranteed delivery within 1-2 working days.

Kind Regards
Benjamin

Rated 5 out of 5 stars

Another fantastic purchase

Another fantastic purchase from Swaggerpaws! Fast delivery and a really great quality lead. Would highly recommend for anyone on the fence. The double ended lead is perfect and I feel really secure when walking my dogs together.

26 February 2025
Rated 5 out of 5 stars

Excellent customer service

I bought a lead but when it arrived the colour wasn't quite what I wanted however Benjamin sorted a replacement immediately. Great customer service from the start.
I love the lead, it's 2.2 metres long really comfortable in the hand with the bonus of being able to be wiped dry if it gets wet, so no more smelly dog leads.
The clips are strong and are high quality, the lead can be adjusted and even tied around your waist should you like walking your dog hands free.
We are getting another dog later this year and will definitely be buying another of these great leads. I am glad my friend recommended Swaggerpaws as they have brilliant customer service and care that you are happy with your purchase.
Fantastic product 👌

20 February 2025
Unprompted review
Rated 5 out of 5 stars

High Quality

Very speedy delivery and a high quality product as always. The new 3.2m length lead is perfect for wearing cross body while still giving our puppy a sensible radius to sniff about!

8 February 2025
Rated 4 out of 5 stars

The long line is great

The long line is great , good quality I feel safe and secure , that it's strong. Lovely feel I've already got it wet and muddy but easy to clean.
There was a delay in it being shipped but that was sorted out quickly and communication was good.

30 January 2025

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