Swan Bitcoin Reviews 1,349

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Whenever I reached out to support I got a bespoke response from a real human, not a chatbot or someone following a script. If you're serious about Bitcoin, Swan is a very aligned choice - Bitcoin is a... See more

Company replied

Rated 5 out of 5 stars

I have had the pleasure of working with Jason Bassett at Swan Bitcoin over the last few years and continue to be impressed with Jason's response time, attention to detail and most importantly, proble... See more

Company replied

Rated 5 out of 5 stars

Basically the whole point of Bitcoin is that I don't like people messing with my money. And I've had some infuriating experiences with other exchange providers doing exactly that for indiscernible rea... See more

Company replied

Rated 3 out of 5 stars

Deposits take way too long to be available. Wires and withdrawals are also way too long too process. All other companies a wire takes a few hrs not more. Deposits are available right away. I made a sm... See more

Company replied

Company details

  1. Alternative Financial Services
  2. Investment service

Written by the company

The best way to accumulate Bitcoin with automatic buys every day, week, or month and instant buys anytime. Swan is fast to get started, easy to use, and dedicated to helping you understand and learn about Bitcoin.

Bitcoin Made Easy

Written by the company

Swan Bitcoin is the best way to accumulate Bitcoin in the United States.
Swan Bitcoin provides world class customer service and has a dedication to Bitcoin education to help you understand what Bitcoin is an why you should care about it.

Contact info

You should know

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 77% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The Apex Bitcoin Collection Company

Fantastic and intuitive platform and wonderfully education and insightful content creation on podcast and YouTube

8 November 2024
Unprompted review
Swan Bitcoin logo

Reply from Swan Bitcoin

Anthony we appreciate the review and the kind words.

Best regards,

Rated 4 out of 5 stars

A referral to SWAN provided by Max…

A referral to SWAN provided by Max Keiser a few years ago via Live interview w/Alex Jones

7 November 2023
Unprompted review
Swan Bitcoin logo

Reply from Swan Bitcoin

Hey Kal,

Thanks for joining Swan! We look forward to serving all your Bitcoin needs.

Rated 5 out of 5 stars

First experience with Bitcoin

First experience with Bitcoin. I picked Swan because of the video I watched God Bless Bitcoin. They seemed genuine in the video and so I called to switch my IRA. The guy Jason Bassett there was knowledgeable and helpful. Now I've moved my IRA and bought my first $10k. He made it easy. I'm relieved to find a company which knows how to do all this. I'd still be on the fence otherwise.

30 October 2024
Unprompted review
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Reply from Swan Bitcoin

Joe thanks for the kind words! We are glad to have Jason on our team and you as a customer.

Cheers!

Rated 5 out of 5 stars

Easy to work with

Easy to work with, and customer service is great. I ran into a little glitch with my authentication, and they responded to my request for help right away.

24 October 2024
Unprompted review
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Reply from Swan Bitcoin

Happy we could help! Thank you for being a Swan client

Rated 5 out of 5 stars

Great platform

Great platform. Secure and fast. Excellent prices and low fees.

12 October 2024
Unprompted review
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Reply from Swan Bitcoin

Thanks for the kind words Wade!

Rated 1 out of 5 stars

Worst Customer Service. Scam Company

Horrible Customer Service. Took a month to try to verify my account before closing it with no explanation, and I’m still waiting to hear back what happened to my wire transfer that I deposited into this account that they just chose to close.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Swan Bitcoin makes investing in Bitcoin easy.

With excellent customer service and a simple website dashboard interface, Swan Bitcoin makes investing in Bitcoin easy. I feel safe working with this company, knowing that it is totally trustworthy, and that there are no hidden fees. The on-boarding price is worth the many hours of research Swan Bitcoin saves me from trying to figure out how to use other complicated systems, and frees me from any anxiety that I might make any errors that could result in losing my investment. Highly recommended.

5 October 2024
Unprompted review
Swan Bitcoin logo

Reply from Swan Bitcoin

Heidemarie we appreciate the kind words and are glad to hear you're enjoying Swan :)

Rated 5 out of 5 stars

The Swan team stands head & shoulders above the rest...

The Swan team stands head & shoulders above the rest. Swan is owned and operated exclusively by Bitcoiners--all extremely knowledgeable, bitcoin educators. Cory helped me to recognize that bitcoin is everything I thought it is--but was afraid to make a bold move--which I made last halving cycle--moving most of my retirement funds into BTC--right as "number go up" technology was pulling us into the bull run. 4 years later, I am back on track for retirement--but it took recognizing that even with high volatility, that the actual *risk* of investing in bitcoin was quite low... Yet it clearly is the fastest horse in the race... I had been in bitcoin for about a year and a half when I made the move, and Cory helped validate my conviction that bitcoin is what it appears to be--and is now being recognized as a risk-off non-correlated asset. He said 4 years ago that it might appear to be correlated to the stock market but in time it would prove otherwise--which it has and is now being recognized as risk-off asset, not correlated asset.

I sleep a lot better at night, now at 59 years old--knowing that I am in much better shape for retirement than I was 4 years ago (at this point in the last halving cycle).

1 October 2024
Unprompted review
Swan Bitcoin logo

Reply from Swan Bitcoin

Craig thank you for the thoughtful review! We are glad to hear that Cory's commentary has been able to help you improve your retirement position.

Rated 5 out of 5 stars

Trust=Swan BTC

Trust is very important,when it comes to our money.I trust swan.If i could give them ten stars,i would!!

29 September 2024
Unprompted review
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Reply from Swan Bitcoin

Will thanks for the kind words and 5 star review. We are happy to help you on your Bitcoin journey and grateful that with Bitcoin our client's don't have to trust, they can verify for themselves by taking self custody 😃

Cheers!

Rated 5 out of 5 stars

New to Bitcoin

I am very new to Bitcoin, and so far, I feel comfortable with Swan's information on purchasing and learning that they give. I look forward to gaining more insight.

21 August 2024
Unprompted review
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Reply from Swan Bitcoin

Hey Barbara thanks for the kind review. Check out https://www.swanbitcoin.com/articles/ to continue learning :)

Rated 5 out of 5 stars

My go to

They’ve been my go to since I started buying bitcoin. Trustworthy and reliable.

19 September 2024
Unprompted review
Swan Bitcoin logo

Reply from Swan Bitcoin

Jeff we appreciate the kind words. Thank you for being a Swan client.

Rated 5 out of 5 stars

So far...

So far.... This company is awesome. Easy interface and no problems whatsoever. I highly recommend.

14 September 2024
Unprompted review
Swan Bitcoin logo

Reply from Swan Bitcoin

Thank you for the kind words Roy! We are glad to have you as a Swan client.

Cheers!

Rated 5 out of 5 stars

Ease of use

Ease of use, the security and industry information are invaluable. Also, LOVE LOVE LOVE that Swan is giving folks the heads up on the recent email scam when visiting the site. Other companies would not have been out in front of said scam.

9 September 2024
Unprompted review
Swan Bitcoin logo

Reply from Swan Bitcoin

Thank you for the kind words Scott. Lot of bad actors out there and we want to make sure Swan is doing everything in our power to help clients protect their funds!

Rated 5 out of 5 stars

Top Notch and Professional

These folks have always been super helpful and they work as a team. Wade, Tyler, and Alec are true standouts.

3 September 2024
Unprompted review
Swan Bitcoin logo

Reply from Swan Bitcoin

Gregory thanks for your kind words! We are glad to have you as a Swan client.

Rated 5 out of 5 stars

Solid and transparent

This company has remained solid and transparent. I appreciate their continuing vigilance in education and security

3 September 2024
Unprompted review
Swan Bitcoin logo

Reply from Swan Bitcoin

Glad we could help Sean! Education and security in this space are crucial and it makes us happy to hear you have found Swan's content valuable.

Rated 5 out of 5 stars

I rarely leave reviews

I rarely leave reviews. But I am impressed with the app and how the structure of the organization is. I haven’t had any issues with my buys And I really appreciate how the withdrawals are free

30 August 2024
Unprompted review
Swan Bitcoin logo

Reply from Swan Bitcoin

Thank you R Dubb, glad you are enjoying Swan and took the time to leave a review.

Cheers,

Rated 5 out of 5 stars

Bitcoin only

Bitcoin only - eliminates the need for all of us to become our own finance professional - awesome! Outstanding team, outstanding platform to learn, dead simple to setup an account and start stacking sats! Love that I can DCA and accumulate BTC up to my personal threshold, then withdraw to cold storage (making sure to keep UTXO in check). GOOD LUCK to Swan - they are a leader in the Bitcoin space and we are lucky to have them!

23 August 2024
Unprompted review
Swan Bitcoin logo

Reply from Swan Bitcoin

Thanks for your support! We're glad Swan is helping simplify your Bitcoin journey. From easy setup to DCA and withdrawals, we aim to make accumulating Bitcoin straightforward. We appreciate your kind words and look forward to continuing to serve the Bitcoin community.

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