Whenever I reached out to support I got a bespoke response from a real human, not a chatbot or someone following a script. If you're serious about Bitcoin, Swan is a very aligned choice - Bitcoin is a... See more
Company replied
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Whenever I reached out to support I got a bespoke response from a real human, not a chatbot or someone following a script. If you're serious about Bitcoin, Swan is a very aligned choice - Bitcoin is a... See more
Company replied
I have had the pleasure of working with Jason Bassett at Swan Bitcoin over the last few years and continue to be impressed with Jason's response time, attention to detail and most importantly, proble... See more
Company replied
Basically the whole point of Bitcoin is that I don't like people messing with my money. And I've had some infuriating experiences with other exchange providers doing exactly that for indiscernible rea... See more
Company replied
Deposits take way too long to be available. Wires and withdrawals are also way too long too process. All other companies a wire takes a few hrs not more. Deposits are available right away. I made a sm... See more
Company replied
The best way to accumulate Bitcoin with automatic buys every day, week, or month and instant buys anytime. Swan is fast to get started, easy to use, and dedicated to helping you understand and learn about Bitcoin.
Written by the company

26565 Agoura Rd Ste 200, 91302, Calabasas, United States
Replied to 77% of negative reviews
Typically replies within 1 week
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Fantastic and intuitive platform and wonderfully education and insightful content creation on podcast and YouTube

Reply from Swan Bitcoin
A referral to SWAN provided by Max Keiser a few years ago via Live interview w/Alex Jones

Reply from Swan Bitcoin
First experience with Bitcoin. I picked Swan because of the video I watched God Bless Bitcoin. They seemed genuine in the video and so I called to switch my IRA. The guy Jason Bassett there was knowledgeable and helpful. Now I've moved my IRA and bought my first $10k. He made it easy. I'm relieved to find a company which knows how to do all this. I'd still be on the fence otherwise.

Reply from Swan Bitcoin
Easy to work with, and customer service is great. I ran into a little glitch with my authentication, and they responded to my request for help right away.

Reply from Swan Bitcoin
Great platform. Secure and fast. Excellent prices and low fees.

Reply from Swan Bitcoin
Horrible Customer Service. Took a month to try to verify my account before closing it with no explanation, and I’m still waiting to hear back what happened to my wire transfer that I deposited into this account that they just chose to close.
With excellent customer service and a simple website dashboard interface, Swan Bitcoin makes investing in Bitcoin easy. I feel safe working with this company, knowing that it is totally trustworthy, and that there are no hidden fees. The on-boarding price is worth the many hours of research Swan Bitcoin saves me from trying to figure out how to use other complicated systems, and frees me from any anxiety that I might make any errors that could result in losing my investment. Highly recommended.

Reply from Swan Bitcoin
The Swan team stands head & shoulders above the rest. Swan is owned and operated exclusively by Bitcoiners--all extremely knowledgeable, bitcoin educators. Cory helped me to recognize that bitcoin is everything I thought it is--but was afraid to make a bold move--which I made last halving cycle--moving most of my retirement funds into BTC--right as "number go up" technology was pulling us into the bull run. 4 years later, I am back on track for retirement--but it took recognizing that even with high volatility, that the actual *risk* of investing in bitcoin was quite low... Yet it clearly is the fastest horse in the race... I had been in bitcoin for about a year and a half when I made the move, and Cory helped validate my conviction that bitcoin is what it appears to be--and is now being recognized as a risk-off non-correlated asset. He said 4 years ago that it might appear to be correlated to the stock market but in time it would prove otherwise--which it has and is now being recognized as risk-off asset, not correlated asset.
I sleep a lot better at night, now at 59 years old--knowing that I am in much better shape for retirement than I was 4 years ago (at this point in the last halving cycle).

Reply from Swan Bitcoin
Trust is very important,when it comes to our money.I trust swan.If i could give them ten stars,i would!!

Reply from Swan Bitcoin
I am very new to Bitcoin, and so far, I feel comfortable with Swan's information on purchasing and learning that they give. I look forward to gaining more insight.

Reply from Swan Bitcoin
simple explanations along with direct answers to any questions, fees etc.
100% behind swan and Jason's information was very helpful

Reply from Swan Bitcoin
They’ve been my go to since I started buying bitcoin. Trustworthy and reliable.

Reply from Swan Bitcoin
So far.... This company is awesome. Easy interface and no problems whatsoever. I highly recommend.

Reply from Swan Bitcoin
Ease of use, the security and industry information are invaluable. Also, LOVE LOVE LOVE that Swan is giving folks the heads up on the recent email scam when visiting the site. Other companies would not have been out in front of said scam.

Reply from Swan Bitcoin
These folks have always been super helpful and they work as a team. Wade, Tyler, and Alec are true standouts.

Reply from Swan Bitcoin
This company has remained solid and transparent. I appreciate their continuing vigilance in education and security

Reply from Swan Bitcoin
I rarely leave reviews. But I am impressed with the app and how the structure of the organization is. I haven’t had any issues with my buys And I really appreciate how the withdrawals are free

Reply from Swan Bitcoin
Bitcoin only - eliminates the need for all of us to become our own finance professional - awesome! Outstanding team, outstanding platform to learn, dead simple to setup an account and start stacking sats! Love that I can DCA and accumulate BTC up to my personal threshold, then withdraw to cold storage (making sure to keep UTXO in check). GOOD LUCK to Swan - they are a leader in the Bitcoin space and we are lucky to have them!

Reply from Swan Bitcoin
Why in Gods name would you close down accounts without any kyc verification and hold money for 60 days when I didn’t fund with an ach !!! My money !!
first time ever trying bitcoin
they closed out my account
after two weeks
no notice, no explanation
what an absolute joke
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